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Hi all. I have a problem that has popped up for the third time and I still have no answer for it. Basically, my computer gets infected with one of those fake anti-virus/software programs, so I use my MBAM and follow removal instructions to clean up the computer. All this works perfectly EXCEPT that most of my software that comes with automatic updating....won't. This includes World of Warcraft patches and Avira Antivir automatic updates. Any ideas?

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Hello GrandReaper, and welcome to the forums here at Malwarebytes.org :)

Either you are still infected to some degree and/or the malware has made it so you cannot update certain important items.

Please read the following so that someone can assist you with finishing the cleanup process:

We don't work on Malware removal in the general forums.

Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help.

If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

Also, when replying, please use the "ADD REPLY" button located at the bottom of the page, as this makes the forum easier to read.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Thank you :)

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