Malware Help

[ol2hlp10]

I am not sure what has happened, but I can not open any executable file. Everytime I do, it asks me to choose a program I want to open this file with dialog box. My anti-virus application will not open either. I can not open task manager either. I get a dialog box that says the application not found. It seems like something has high-jacked it and I can not clean it up. Any help would be appreciated. I am new to this forum and have seen some great results, so I hope you can help.

[ol2hlp10]

I am not sure what has happened, but I can not open any executable file. Everytime I do, it asks me to choose a program I want to open this file with dialog box. My anti-virus application will not open either. I can not open task manager either. I get a dialog box that says the application not found. It seems like something has high-jacked it and I can not clean it up. Any help would be appreciated. I am new to this forum and have seen some great results, so I hope you can help.

I re-read the I'm infected What do I do now and posted the dds and attch logs to this post.

DDS.zip

[Maniac]

Hello ol2hlp10! Welcome to MalwareBytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

• The process of cleaning your system may take some time, so please be patient.
  
• Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  
• Instructions that I give are for your system only!
  
• If you don't know or can't understand something please ask.
  
• Do not install or uninstall any software or hardware, while work on.
  

Step 1:

Please, download exehelper from here save it to your desktop.

1. Run exehelper.

2. Press any key to close a black window which should pop-up.

3. A log named exehelperlog.txt should open.

4. Post the contents of exehelperlog.txt in your next reply.

Step 2:

Please download Malwarebytes' Anti-Malware from Here.

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• Copy&Paste the entire report in your next reply with a new hijackthis log.
  

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.

In your next reply, please include these log(s) in this sequence:

1. exeHelper log
   
2. MalwareBytes' Anti-Malware log
   
3. a new fresh DDS log only
   

[AdvancedSetup]

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.