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How do i know for sure that Malwarebytes has completely removed Anitspyware Soft (a rogue)?


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Okay so i suddenly got Antispyware Soft on my comp from a website...it a rogue "dropper" malware and its one of those ones that keep popping up to block everything and tries to steal passwords...so i downloaded the Malwarebytes Anti Malware and scanned my comp and it supposedly got rid of it...this happened all in about 2 hours and nothing is popping up anymore and i have used a full scan to check if anything else was on there and my comp is "clean". how can i be sure that it is clean and i can start using all my accounts again? i also have anti virus protection which is all up to date.

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Hi happy_chappy and welcome to malwarebytes.:angry:

Fortunately, for you we provide free removal services. To begin the cleaup process first follow these directions skipping anything you can't do. Also Combofix is a very powerful tool, and should only be used if being helped on a forum such as here. The owner is constantly updating it as one bad line of code can do major damage to you computer. Unless you are being instructed to run it, then I highly recommend avoiding it.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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