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Hi. Is my computer clean?

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 3:02:53 PM, on 5/5/2010

Platform: Windows Vista SP2 (WinNT 6.00.1906)

MSIE: Internet Explorer v8.00 (8.00.6001.18904)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe

C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

C:\Program Files (x86)\AVG\AVG9\avgwdsvc.exe

C:\Program Files (x86)\Bonjour\mDNSResponder.exe

C:\Program Files (x86)\Spyware Doctor\BDT\BDTUpdateService.exe

C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe

C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe

C:\Program Files (x86)\Linksys\Linksys Updater\bin\LinksysUpdater.exe

C:\Windows\SysWOW64\PnkBstrA.exe

C:\Windows\SysWOW64\PnkBstrB.exe

C:\Program Files (x86)\Google\Update\1.2.183.23\GoogleCrashHandler.exe

C:\Windows\SysWOW64\java.exe

C:\Program Files (x86)\Spyware Doctor\pctsAuxs.exe

C:\Program Files (x86)\Spyware Doctor\pctsSvc.exe

C:\Program Files (x86)\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe

C:\Program Files (x86)\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

C:\Program Files (x86)\AVG\AVG9\avgemc.exe

C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmsrvc.exe

C:\Program Files (x86)\AVG\AVG9\avgcsrvx.exe

C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe

C:\Program Files (x86)\Spyware Doctor\pctsTray.exe

C:\Program Files (x86)\Spyware Doctor\TFEngine\TFService.exe

C:\Program Files (x86)\Toshiba\ConfigFree\NDSTray.exe

C:\Program Files (x86)\Toshiba\Utilities\KeNotify.exe

C:\Program Files (x86)\CyberLink\PowerCinema for TOSHIBA\PCMAgent.exe

C:\Program Files (x86)\CyberLink\PowerCinema for TOSHIBA\Kernel\CLML\CLMLSvc.exe

C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe

C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe

C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe

C:\Program Files (x86)\AVG\AVG9\avgtray.exe

C:\Program Files (x86)\Toshiba\ConfigFree\CFSwMgr.exe

C:\Users\Nicholas Burrus\AppData\Local\Google\Update\1.2.183.23\GoogleCrashHandler.exe

C:\Program Files (x86)\DisplayFusion\DisplayFusionHookx86.exe

C:\Users\Nicholas Burrus\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Nicholas Burrus\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Nicholas Burrus\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Nicholas Burrus\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Skype\Phone\Skype.exe

C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe

C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe

C:\Program Files (x86)\Spyware Doctor\pctsGui.exe

C:\Users\Nicholas Burrus\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Nicholas Burrus\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Nicholas Burrus\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files (x86)\Spyware Doctor\BDT\PCTBrowserDefender.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG9\avgssie.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\IPSBHO.DLL

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files (x86)\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\coIEPlg.dll

O3 - Toolbar: PC Tools Browser Guard - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files (x86)\Spyware Doctor\BDT\PCTBrowserDefender.dll

O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe

O4 - HKLM\..\Run: [cfFncEnabler.exe] cfFncEnabler.exe

O4 - HKLM\..\Run: [HWSetup] "C:\Program Files\TOSHIBA\Utilities\HWSetup.exe" hwSetUP

O4 - HKLM\..\Run: [sVPWUTIL] "C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe" SVPwUTIL

O4 - HKLM\..\Run: [KeNotify] "C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe"

O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TSS.exe" /hide

O4 - HKLM\..\Run: [PCMAgent] "C:\Program Files (x86)\CyberLink\PowerCinema for TOSHIBA\PCMAgent.exe"

O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files (x86)\CyberLink\PowerCinema for TOSHIBA\Kernel\CLML\CLMLSvc.exe"

O4 - HKLM\..\Run: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe" /start

O4 - HKLM\..\Run: [nmctxth] "C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [EEventManager] "C:\PROGRA~2\EPSONS~1\EVENTM~1\EEventManager.exe"

O4 - HKLM\..\Run: [ArcSoft Connection Service] "C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe"

O4 - HKLM\..\Run: [AVG9_TRAY] "C:\PROGRA~2\AVG\AVG9\avgtray.exe"

O4 - HKLM\..\Run: [iSTray] "C:\Program Files (x86)\Spyware Doctor\pctsTray.exe"

O4 - HKCU\..\Run: [TOSCDSPD] "C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe"

O4 - HKCU\..\Run: [EPSON WorkForce 600(Network)] "C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIEKA.EXE" /FU "C:\Windows\TEMP\E_S38AF.tmp" /EF "HKCU"

O4 - HKCU\..\Run: [DisplayFusion] "C:\Program Files (x86)\DisplayFusion\DisplayFusion.exe"

O4 - HKCU\..\Run: [Pando Media Booster] "C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe"

O4 - HKCU\..\Run: [Google Update] "C:\Users\Nicholas Burrus\AppData\Local\Google\Update\GoogleUpdate.exe" /c

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files (x86)\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll

O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files (x86)\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Windows\web\related.htm (file missing)

O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Windows\web\related.htm (file missing)

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

O13 - Gopher Prefix:

O16 - DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} (Windows Live OneCare safety scanner control) - http://cdn.scan.onecare.live.com/resource/...s/wlscctrl2.cab

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG9\avgpp.dll

O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)

O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG9\avgemc.exe

O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG9\avgwdsvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe

O23 - Service: Browser Defender Update Service - Threat Expert Ltd. - C:\Program Files (x86)\Spyware Doctor\BDT\BDTUpdateService.exe

O23 - Service: ConfigFree Gadget Service - TOSHIBA Corporation. - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe

O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe

O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)

O23 - Service: EpsonBidirectionalService - SEIKO EPSON CORPORATION - C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe

O23 - Service: Intel

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Hello Ashkir! Welcome to MalwareBytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install or uninstall any software or hardware, while work on.

Please get rid of your HiJackThis and follow my instructions:

Step 1:

Click here to download HJTInstall.exe

  • Save HJTInstall.exe to your desktop.
  • Doubleclick on the HJTInstall.exe icon on your desktop.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

Step 2:

Also, I would like you to generate a "Add/Remove Software list" log using the HijackThis application. Here is how you can do this:

To get an Uninstall List from HijackThis:

  • Open HijackThis, click Config, click Misc Tools
  • Click "Open Uninstall Manager"
  • Click "Save List" (generates uninstall_list.txt)
  • Click Save, copy and paste the results in your next post.

In your next reply, please include these log(s) in this sequence:

  1. HiJackThis log
  2. Add or Remove Programs list

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Hi there! Thank you very much for helping.

I recently stopped using Google Chrome as it kept finding trojans in the cache. :).

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 12:16:32 AM, on 5/8/2010

Platform: Windows Vista SP2 (WinNT 6.00.1906)

MSIE: Internet Explorer v8.00 (8.00.6001.18904)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe

C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

C:\Program Files (x86)\Bonjour\mDNSResponder.exe

C:\Program Files (x86)\Spyware Doctor\BDT\BDTUpdateService.exe

C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe

C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe

C:\Program Files (x86)\Linksys\Linksys Updater\bin\LinksysUpdater.exe

C:\Windows\SysWOW64\PnkBstrA.exe

C:\Program Files (x86)\Google\Update\1.2.183.23\GoogleCrashHandler.exe

C:\Windows\SysWOW64\PnkBstrB.exe

C:\Windows\SysWOW64\java.exe

C:\Program Files (x86)\Spyware Doctor\pctsAuxs.exe

C:\Program Files (x86)\Spyware Doctor\pctsSvc.exe

C:\Program Files (x86)\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe

C:\Program Files (x86)\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmsrvc.exe

C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe

C:\Program Files (x86)\Spyware Doctor\TFEngine\TFService.exe

C:\Program Files (x86)\Spyware Doctor\pctsTray.exe

C:\Program Files (x86)\Toshiba\ConfigFree\NDSTray.exe

C:\Program Files (x86)\Toshiba\Utilities\KeNotify.exe

C:\Program Files (x86)\CyberLink\PowerCinema for TOSHIBA\PCMAgent.exe

C:\Program Files (x86)\CyberLink\PowerCinema for TOSHIBA\Kernel\CLML\CLMLSvc.exe

C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe

C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe

C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe

C:\Users\Nicholas Burrus\AppData\Local\Google\Update\1.2.183.23\GoogleCrashHandler.exe

C:\Program Files (x86)\Toshiba\ConfigFree\CFSwMgr.exe

C:\Program Files (x86)\DisplayFusion\DisplayFusionHookx86.exe

C:\Program Files (x86)\Opera\opera.exe

C:\Program Files (x86)\Spyware Doctor\pctsGui.exe

C:\Program Files (x86)\Trend Micro\HijackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files (x86)\Spyware Doctor\BDT\PCTBrowserDefender.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\IPSBHO.DLL

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files (x86)\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\coIEPlg.dll

O3 - Toolbar: PC Tools Browser Guard - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files (x86)\Spyware Doctor\BDT\PCTBrowserDefender.dll

O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe

O4 - HKLM\..\Run: [cfFncEnabler.exe] cfFncEnabler.exe

O4 - HKLM\..\Run: [HWSetup] "C:\Program Files\TOSHIBA\Utilities\HWSetup.exe" hwSetUP

O4 - HKLM\..\Run: [sVPWUTIL] "C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe" SVPwUTIL

O4 - HKLM\..\Run: [KeNotify] "C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe"

O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TSS.exe" /hide

O4 - HKLM\..\Run: [PCMAgent] "C:\Program Files (x86)\CyberLink\PowerCinema for TOSHIBA\PCMAgent.exe"

O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files (x86)\CyberLink\PowerCinema for TOSHIBA\Kernel\CLML\CLMLSvc.exe"

O4 - HKLM\..\Run: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe" /start

O4 - HKLM\..\Run: [nmctxth] "C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [EEventManager] "C:\PROGRA~2\EPSONS~1\EVENTM~1\EEventManager.exe"

O4 - HKLM\..\Run: [ArcSoft Connection Service] "C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe"

O4 - HKLM\..\Run: [iSTray] "C:\Program Files (x86)\Spyware Doctor\pctsTray.exe"

O4 - HKCU\..\Run: [TOSCDSPD] "C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe"

O4 - HKCU\..\Run: [EPSON WorkForce 600(Network)] "C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIEKA.EXE" /FU "C:\Windows\TEMP\E_S38AF.tmp" /EF "HKCU"

O4 - HKCU\..\Run: [DisplayFusion] "C:\Program Files (x86)\DisplayFusion\DisplayFusion.exe"

O4 - HKCU\..\Run: [Pando Media Booster] "C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe"

O4 - HKCU\..\Run: [Google Update] "C:\Users\Nicholas Burrus\AppData\Local\Google\Update\GoogleUpdate.exe" /c

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files (x86)\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll

O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files (x86)\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Windows\web\related.htm (file missing)

O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Windows\web\related.htm (file missing)

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

O16 - DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} (Windows Live OneCare safety scanner control) - http://cdn.scan.onecare.live.com/resource/...s/wlscctrl2.cab

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll

O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe

O23 - Service: Browser Defender Update Service - Unknown owner - C:\Program Files (x86)\Spyware Doctor\BDT\BDTUpdateService.exe

O23 - Service: ConfigFree Gadget Service - TOSHIBA Corporation. - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe

O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe

O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)

O23 - Service: EpsonBidirectionalService - SEIKO EPSON CORPORATION - C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe

O23 - Service: Intel

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Step 1:

Please, uninstall the following applications:

  1. Adobe Reader 9.1
  2. Spelling Dictionaries Support For Adobe Reader 9

You can read, how to this in:

Step 2:

Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location and post it back when you reply
    Then look for the following Java folders and if found delete them.
    C:\Program Files\Java
    C:\Program Files\Common Files\Java
    C:\Windows\Sun
    C:\Documents and Settings\All Users\Application Data\Java
    C:\Documents and Settings\All Users\Application Data\Sun\Java
    C:\Documents and Settings\username\Application Data\Java
    C:\Documents and Settings\username\Application Data\Sun\Java

Step 3:

  • Launch Malwarebytes' Anti-Malware
  • Go to "Update" tab and select "Check for Updates". If an update is found, it will download and install the latest version.
  • Go to "Scanner" tab and select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

In your next reply, please include these log(s) in this sequence:

  1. JavaRa log
  2. MalwareBytes' Anti-Malware log

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JavaRa 1.15 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Sat May 08 12:47:29 2010

Found and removed: C:\Users\Nicholas Burrus\AppData\LocalLow\Sun\Java\jre1.6.0_11

Found and removed: C:\Users\Nicholas Burrus\AppData\LocalLow\Sun\Java\jre1.6.0_13

Found and removed: C:\Users\Nicholas Burrus\AppData\LocalLow\Sun\Java\jre1.6.0_14

Found and removed: SOFTWARE\Microsoft\Active Setup\Installed Components\{08B0E5C0-4FCB-11CF-AAA5-00401C608500}

------------------------------------

Finished reporting.

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4079

Windows 6.0.6002 Service Pack 2

Internet Explorer 8.0.6001.18904

5/8/2010 12:58:52 PM

mbam-log-2010-05-08 (12-58-52).txt

Scan type: Quick scan

Objects scanned: 132946

Time elapsed: 7 minute(s), 11 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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ESET Online Scanner

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however may need to disable your current installed Anti-Virus, how to do so can be read here.

  • Please go here then click on: EOLS1.gif
  • Select the option YES, I accept the Terms of Use then click on: EOLS2.gif
  • When prompted allow the Add-On/Active X to install.
  • Now click on Advanced Settings and select the following:

    • Remove found threats
    • Scan archives
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology

[*]Now click on: EOLS3.gif

[*]The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.

[*]When completed the Online Scan will begin automatically.

[*]Do not touch either the Mouse or keyboard during the scan otherwise it may stall.

[*]When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!

[*]Now click on: EOLS4.gif

[*]Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.

[*]Copy and paste that log as a reply to this topic.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!

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ESETSmartInstaller@High as CAB hook log:

OnlineScanner64.ocx - registred OK

OnlineScanner.ocx - registred OK

# version=7

# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0338)

# OnlineScanner.ocx=1.0.0.6211

# api_version=3.0.2

# EOSSerial=

# end=finished

# remove_checked=true

# archives_checked=true

# unwanted_checked=true

# unsafe_checked=true

# antistealth_checked=true

# utc_time=2010-05-09 12:17:18

# local_time=2010-05-08 05:17:18 (-0800, Pacific Daylight Time)

# country="United States"

# lang=1033

# osver=6.0.6002 NT Service Pack 2

# compatibility_mode=512 16777215 100 0 171254 171254 0 0

# compatibility_mode=1024 16777215 100 0 5714712 5714712 0 0

# compatibility_mode=2560 16777215 100 0 0 0 0 0

# compatibility_mode=3588 16777214 100 93 40363183 40363187 0 0

# compatibility_mode=5892 16776573 100 56 0 109953287 0 0

# compatibility_mode=8192 67108863 100 0 0 0 0 0

# scanned=260296

# found=1

# cleaned=1

# scan_time=9657

C:\Program Files (x86)\Linksys\Linksys EasyLink Advisor\ExternalApp\Cisco Media Center.msi probably a variant of Win32/Genetik trojan (deleted - quarantined) 00000000000000000000000000000000 C

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