Jump to content

Fake Antispyware Program Won't Allow Malwarebytes To Run

Recommended Posts

Last night I clicked on a link and got some sort of fake anti-spyware program that won't allow me to run Malwarebytes or any other anti-virus, anti-spyware program.

I was using my preferred browser, FireFox, and Internet Explorer launched itself and started running a program called Antispyware. It's got a light green background and has put a cursor in the system tray that's green with a check-mark in it. Every few minutes a window pops up saying Windows Security Alert, and states that this computer is infected and Windows suggests doing a full scan now........then it scans and at the end of the scan says that I must purchase the full version of the software to remove the virus.

I've tried running my anti-virus - Avira, Malwarebytes, Panda Scan, and Spybot Search and Destroy and each time I click on any of them I get a message that "this program cannot be executed as it's infected." I tried to go to "add and remove" programs on my computer and get the same message.

What can I do to get rid of this virus?

Link to post
Share on other sites

Hello Leila, :lol:

As we don't work on Malware removal or diagnostics in the general forums, please follow the directions below.

  • Please print out, read, and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
    One of the expert helpers there will give you one-on-one assistance when one becomes available.
  • After posting your new post, make sure under options, you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.
  • Please be patient as the experts can get a bit busy.
    Please try not to reply your topic within the first 48 hours, as the expert helpers will try to find the topics which has a 0 post count first. If there is no reply from any experts after 48 hours, you can reply the topic for asking help again.
    If your post has not been replied over 5 days, you may send a Private Message to a Moderator (preferably AdvancedSetup) asking for assistance.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org.

Thank You :lol:

Link to post
Share on other sites


I just got hit with this the other day. I have the paid version with realtime protection enabled, but had website blocking disabled, and Avast antivirus running, but is still got through.

I got rid of it in XP by restarting the computer in Safe Mode, did a System Restore, deleted all prior Restore points, then updated Malwarebytes, and did scans with Malwarebytes and the antivirus programs.

Malwarebytes did not detect anything on the scan, but Avast did.

Everything is gone now. I am not sure Malwarebytes has fully addressed this one.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.