Help with Black Screen of Death... please!

[RDR]

Hi... I noticed some programs started not working about 2 weeks agao (adobe acrobat, quicken, a few others). I purchases and ran Anti-Malware, no luck. I ended up having tocreate a new user with amin. rights, copy/paste everything from my documents, re-do the desktop, etc... that wrked for one week. Now the "new user" boots up to the black screen of death. If I leave it up to try and load, eventually I will get a an error window that states; Malwarebytes - Shell_NotifyIcon, Failed to perform desired action. Error Code: 0

Here is the Hijackthis log (aquired by using the original user login) Any suggestions would be greatly appreciated. Thanks!

[iLogfile of Trend Micro HijackThis v2.0.4

Scan saved at 4:57:06 PM, on 5/1/2010

Platform: Windows Vista SP2 (WinNT 6.00.1906)

MSIE: Internet Explorer v8.00 (8.00.6001.18904)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe

C:\Program Files (x86)\TiVo\Desktop\TiVoTransfer.exe

C:\Program Files (x86)\TiVo\Desktop\TiVoNotify.exe

C:\Program Files (x86)\McAfee.com\Agent\mcagent.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Adobe\Adobe Bridge CS4\Bridge.exe

C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe

C:\Program Files (x86)\Creative\Software Update 3\SoftAuto.exe

C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

c:\PROGRA~2\mcafee.com\agent\mcagent.exe

C:\Program Files (x86)\TiVo\Desktop\TiVoServer.exe

C:\Program Files (x86)\TiVo\Desktop\TiVoTransfer.exe

C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Users\CIV Dec2008\Desktop\virus\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = RD's www

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~2\mcafee\msk\mskapbho.dll

O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\McAfee\VirusScan\scriptsn.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll

O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files (x86)\McAfee.com\Agent\mcagent.exe" /runkey

O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [TivoServer] C:\Program Files (x86)\TiVo\Desktop\TiVoServer.exe /service /registry

O4 - HKCU\..\Run: [TivoTransfer] C:\Program Files (x86)\TiVo\Desktop\TiVoTransfer.exe

O4 - HKCU\..\Run: [TivoNotify] C:\Program Files (x86)\TiVo\Desktop\TiVoNotify.exe /service /registry /auto:TivoNotify

O4 - HKCU\..\Run: [TranscodingService] C:\Program Files (x86)\TiVo\Desktop\Plus\\TranscodingService.exe

O4 - HKCU\..\Run: [RoboForm] "C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"

O4 - HKCU\..\RunOnce: [shockwave Updater] C:\Windows\SysWOW64\Adobe\Shockwave 11\SwHelper_1151601.exe -Update -1151601 -"Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; OfficeLiveConnector.1.3; OfficeLivePatch.0.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)" -"http://cuetable.com/P/?@3AbbW3EYnj@"

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-21-925944018-1799644083-510983824-1000\..\Run: [AdobeBridge] "C:\Program Files (x86)\Adobe\Adobe Bridge CS4\Bridge.exe" -stealth (User 'Owner')

O4 - HKUS\S-1-5-21-925944018-1799644083-510983824-1000\..\Run: [TivoTransfer] "C:\Program Files (x86)\Common Files\TiVo Shared\Transfer\TiVoTransfer.exe" /service /registry /auto:TivoTransfer (User 'Owner')

O4 - HKUS\S-1-5-21-925944018-1799644083-510983824-1000\..\Run: [TivoNotify] "C:\Program Files (x86)\TiVo\Desktop\TiVoNotify.exe" /service /registry /auto:TivoNotify (User 'Owner')

O4 - HKUS\S-1-5-21-925944018-1799644083-510983824-1000\..\Run: [TivoServer] "C:\Program Files (x86)\TiVo\Desktop\TiVoServer.exe" /service /registry (User 'Owner')

O4 - HKUS\S-1-5-21-925944018-1799644083-510983824-1000\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe (User 'Owner')

O4 - HKUS\S-1-5-21-925944018-1799644083-510983824-1000\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden (User 'Owner')

O4 - HKUS\S-1-5-21-925944018-1799644083-510983824-1009\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'RD Rowland 2010')

O4 - HKUS\S-1-5-21-925944018-1799644083-510983824-500\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'Administrator')

O4 - S-1-5-21-925944018-1799644083-510983824-500 Startup: desktop (2).ini (User 'Administrator')

O4 - S-1-5-21-925944018-1799644083-510983824-500 User Startup: desktop (2).ini (User 'Administrator')

O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000

O8 - Extra context menu item: Fill Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html

O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html

O8 - Extra context menu item: Save Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html

O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html

O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html

O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html

O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html

O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL

O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/vers...vex-2.2.5.0.cab

O16 - DPF: {680285A8-96D3-43DA-9D3D-51DD987D0B77} (NeroVersionCheckerControl Control) - http://www.nero.com/doc/NeroVersionCheckerControl.cab

O16 - DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} (NVIDIA Smart Scan) - http://www.nvidia.com/content/DriverDownlo...iaSmartScan.cab

O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://216.237.82.150/activex/AxisCamControl.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flas...ent/swflash.cab

O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -

O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll

O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll

O23 - Service: ArcSoft Connect Daemon (ACDaemon) - Unknown owner - C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe (file missing)

O23 - Service: Adobe Version Cue CS4 - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: WebEx Service Host for Support Center (atashost) - WebEx Communications, Inc. - C:\Windows\SysWOW64\atashost.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe

O23 - Service: Creative Centrale Media Server (CTUPnPSv) - Creative Technology Ltd - C:\Program Files (x86)\Creative\Creative Centrale\CTUPnPSv.exe

O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: FileZilla Server FTP server (FileZilla Server) - FileZilla Project - C:\Program Files (x86)\FileZilla Server\FileZilla Server.exe

O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: FLEXnet Licensing Service 64 - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Marvell RAID Event Agent (Marvell RAID) - Unknown owner - C:\Program Files (x86)\Marvell\raid\svc\mvraidsvc.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files (x86)\McAfee\SiteAdvisor\McSACore.exe

O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~2\McAfee\MSC\mcmscsvc.exe

O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~2\COMMON~1\mcafee\mna\mcnasvc.exe

O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~2\COMMON~1\mcafee\mcproxy\mcproxy.exe

O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~2\McAfee\VIRUSS~1\mcsysmon.exe

O23 - Service: MotoConnect Service - Unknown owner - C:\Program Files (x86)\Motorola\MotoConnectService\MotoConnectService.exe

O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files (x86)\McAfee\MPF\MPFSrv.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files (x86)\McAfee\MSK\MskSrver.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmsrvc.exe

O23 - Service: Nero LiquidTV Background Service (NTBackground) - Nero AG - C:\Program Files (x86)\Nero\Nero LiquidTV\NeroTiVoBackground.exe

O23 - Service: Nero LiquidTV Communication Service (NTCommunicationLogic) - Nero AG - C:\Program Files (x86)\Nero\Nero LiquidTV\NTCommunicationLogic.exe

O23 - Service: Nero LiquidTV HTTP Service (NTTxHTTP) - Nero AG - C:\Program Files (x86)\Nero\Nero LiquidTV\NTTxSvc.exe

O23 - Service: Nero LiquidTV Transfer Service (NTTxSvc) - Nero AG - C:\Program Files (x86)\Nero\Nero LiquidTV\NTTxSvc.exe

O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)

O23 - Service: p2csvc - Unknown owner - C:\Windows\system32\p2csvc.exe (file missing)

O23 - Service: p2csvc32 - Panasonic Corporation - C:\Windows\SysWOW64\p2csvc32.exe

O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\Windows\SysWOW64\IoctlSvc.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: SiSoftware Deployment Agent Service (SandraAgentSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2009.SP1\RpcAgentSrv.exe

O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: Sony SCSI Helper Service - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\Fsk\SonySCSIHelperService.exe

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: Audio Service (STacSV) - Unknown owner - C:\Windows\system32\STacSV64.exe (file missing)

O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)