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Hello Marcin

Ran 3 Full scans on Vista Ultimate 32 bit OEM w/SP1 installed. The first and third full scan had the unexpected shutdown error/Bluescreen and the second full scan was completed. Sent Event log attachment via your org. email address

Malwarebytes' Anti-Malware 1.17

Database version: 851

7:22:16 PM 6/12/2008

mbam-log-6-12-2008 (19-22-16).txt

Scan type: Full Scan (C:\|)

Objects scanned: 117286

Time elapsed: 14 minute(s), 23 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Edit:

ok :lol:

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Anyone that gets a crash please let us know what other security software you have installed .

I ran a full scan and it crashed my computer 3 times. I disabled all of my security and it still crashed my computer only when I set it to do a full scan. When I do a quick scan, it does not crash the computer.

I am using Bitdefender Total Security 2008 and Haute Secure and Windows Defender.

I am running Vista Home Premium sp1

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You are both using x86 versions of Vista, right?

BTW: Marcin, I haven't run a full scan before, so tomorrow when I get on site I will start up the laptop, and let it run a full scan. I'll let you know on MSN if I had any crashing issues.

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You are both using x86 versions of Vista, right?

BTW: Marcin, I haven't run a full scan before, so tomorrow when I get on site I will start up the laptop, and let it run a full scan. I'll let you know on MSN if I had any crashing issues.

I am using Vista 32 bit

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32-bit vista business sp1

If you would like me to turn-off all resident programs and scan let me know (if your not sure if its Vista or malware protection related)

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BTW: Marcin, I haven't run a full scan before, so tomorrow when I get on site I will start up the laptop, and let it run a full scan. I'll let you know on MSN if I had any crashing issues.

Full scan didn't take as long as I expected. It also didn't crash my work laptop, or find any malware or false-positives. I will try testing in Vista x64 when I get home. I have Vista Ultimate x64 SP1 and Vista Ultimate x64 with no service packs and no extra software installed that I can test with. Marcin, if you get the issues figured out before then, then let me know.

If you would like me to turn-off all resident programs and scan let me know (if your not sure if its Vista or malware protection related)

That might be a good idea. If you want to try it, you can. Unless Marcin gets this figured out and a fix properly beta tested before I get home, then I will also be doing a series of tests of my own. Let us know if you get anywhere.

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I turned off all protection (after disconnecting from the internet) and the full scan did not cause BSOD. Turned off Windows Defender, Trend Micro AV and Firewall

Malwarebytes' Anti-Malware 1.17

Database version: 851

5:29:15 PM 6/13/2008

mbam-log-6-13-2008 (17-29-15).txt

Scan type: Full Scan (C:\|D:\|)

Objects scanned: 128353

Time elapsed: 16 minute(s), 21 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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Anyone that gets a crash please let us know what other security software you have installed .

ive started using malware bytes for the past few weeks and think its great. ive had no crashes until yesterday.

i updated and ran a full scan yesterday, 6/13 and my computer crashed.

i updated today 6/14. database v 856/v 1.17 and ran a full scan and my computer crashed.

i have xp home sp2 i didnt get a blue screen just a reboot and serious error notice.

i have avira anti-virus, webroot spysweeper, windows defender, spyware blaster, spybot, zone alarm.

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I have been running on-demand full scans daily without problems for a long time. (I had disabled resident protection a long time ago because of system slowdowns).

Tonight I thought I would re-enable Protection, to see if things had improved. After updating to db 856, I ran a full scan and got a BSOD shutdown about 4 minutes in. After rebooting, I noticed MBAM Protection was disabled. I ran a full scan without problem.

I can't help but point the finger at Protection here ...

XP MCE 2005

NOD32 v2.7

Comodo Firewall Pro 3.x

Comodo BOClean 4.26

Windows Defender

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Hello, I'm new here and just bought this product. After 4 mins I too BSOD, but fast scan worked fine.I'm running afew programs here.

1. Winpatrol

2.Spy sweeper

3.Superantispyware

4. Norton suite 2008

5. Windows defender

6.Avg anti-spyware

7. Spywareblaster

8.Counter spy

also running vista home premium sp1

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ive started using malware bytes for the past few weeks and think its great. ive had no crashes until yesterday.

i updated and ran a full scan yesterday, 6/13 and my computer crashed.

i updated today 6/14. database v 856/v 1.17 and ran a full scan and my computer crashed.

i have xp home sp2 i didnt get a blue screen just a reboot and serious error notice.

i have avira anti-virus, webroot spysweeper, windows defender, spyware blaster, spybot, zone alarm.

Spybot is a rogue program and should be removed. Spybot Search and Destroy is not. Which do you have?

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Hello, I'm new here and just bought this product. After 4 mins I too BSOD, but fast scan worked fine.I'm running afew programs here.

1. Winpatrol

2.Spy sweeper

3.Superantispyware

4. Norton suite 2008

5. Windows defender

6.Avg anti-spyware

7. Spyblaster

8.Counter spy

also running vista home premium sp1

Spyblaster is a rogue program and should be removed.

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MBAM started with boot this morning, but the scheduled update and quick scan failed. I did both manually. Quck scan was twice as slow as it has been with this version but I do have many tabs open in FF one a media player for RaceBuddy. :P

Malwarebytes' Anti-Malware 1.17

Database version: 857

11:14:21 AM 6/15/2008

mbam-log-6-15-2008 (11-14-21).txt

Scan type: Quick Scan

Objects scanned: 36781

Time elapsed: 6 minute(s), 25 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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Guest bbildman

Vista home Premium, 1.16 crashed my system, as does 1.17 with a full scan. I removed Symantex AntiVirus and Zone Alarm since 1.16 and installed Avasta AntiVirus, using Vista Firewall. The restart happens about 7 - 8 minutes in. Sorry

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bbildman, don't worry. Marcin is working on the crash issue. The last I heard heard, he knows what's causing it, and he's trying to get the issue sorted out.

Also, please keep in mind that the Quick Scan finds at least 99% of the stuff that the Full Scan does.

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I see that the BSoD issue is being addressed. First, I think MBAM is a fantastic product (good job, Malwarebyes) and I find the team extremely responsive.

Just to add my experience, I too suffer a BSoD on a full scan. It happens quickly: ~24 seconds in, during the registry scan. This is on Vista Ultimate 32-bit and I'm also running AVG Anti-Virus 8.0.

I look forward to the fix and thank you for all your hard work on MBAM.

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