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Infected with armanager and antimalware doctor - Malwarebytes won't work (log included)


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Hi there,

I seem to be a victim of some deadly infection which I'm beginning to lose hope on removing. After searching for a while I came across malwarebytes and I gave the program a try, but unfortunately the program will not load; giving various error messages.

I followed the instructions on a thread (http://forums.malwarebytes.org/index.php?showtopic=12709) and downloaded rootrepeal. However unfortunately I cannot identify the driver I need to remove.

If anyone can tell me which driver I need to remove or even offer any other help I would greatly appreciate it.

The report is here:

ROOTREPEAL © AD, 2007-2009

==================================================

Scan Start Time: 2010/04/30 22:44

Program Version: Version 1.3.5.0

Windows Version: Windows XP SP3

==================================================

Drivers

-------------------

Name: 1394BUS.SYS

Image Path: C:\WINDOWS\system32\DRIVERS\1394BUS.SYS

Address: 0xF7617000 Size: 57344 File Visible: - Signed: -

Status: -

Name: ACPI.sys

Image Path: ACPI.sys

Address: 0xF75A8000 Size: 187776 File Visible: - Signed: -

Status: -

Name: ACPI_HAL

Image Path: \Driver\ACPI_HAL

Address: 0x804D7000 Size: 2260992 File Visible: - Signed: -

Status: -

Name: afd.sys

Image Path: C:\WINDOWS\System32\drivers\afd.sys

Address: 0xB8365000 Size: 138112 File Visible: - Signed: -

Status: -

Name: ATMFD.DLL

Image Path: C:\WINDOWS\System32\ATMFD.DLL

Address: 0xBFFA0000 Size: 286720 File Visible: - Signed: -

Status: -

Name: Beep.SYS

Image Path: C:\WINDOWS\System32\Drivers\Beep.SYS

Address: 0xF79AD000 Size: 4224 File Visible: - Signed: -

Status: -

Name: BOOTVID.dll

Image Path: C:\WINDOWS\system32\BOOTVID.dll

Address: 0xF7897000 Size: 12288 File Visible: - Signed: -

Status: -

Name: Cdfs.SYS

Image Path: C:\WINDOWS\System32\Drivers\Cdfs.SYS

Address: 0xB87A0000 Size: 63744 File Visible: - Signed: -

Status: -

Name: cdrom.sys

Image Path: C:\WINDOWS\system32\DRIVERS\cdrom.sys

Address: 0xF76B7000 Size: 62976 File Visible: - Signed: -

Status: -

Name: CLASSPNP.SYS

Image Path: C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS

Address: 0xF7657000 Size: 53248 File Visible: - Signed: -

Status: -

Name: CSCrySec.sys

Image Path: CSCrySec.sys

Address: 0xF74E3000 Size: 81920 File Visible: - Signed: -

Status: -

Name: disk.sys

Image Path: disk.sys

Address: 0xF7647000 Size: 36352 File Visible: - Signed: -

Status: -

Name: dmio.sys

Image Path: dmio.sys

Address: 0xF749E000 Size: 153344 File Visible: - Signed: -

Status: -

Name: dmload.sys

Image Path: dmload.sys

Address: 0xF798B000 Size: 5888 File Visible: - Signed: -

Status: -

Name: Dxapi.sys

Image Path: C:\WINDOWS\System32\drivers\Dxapi.sys

Address: 0xB85A5000 Size: 12288 File Visible: - Signed: -

Status: -

Name: dxg.sys

Image Path: C:\WINDOWS\System32\drivers\dxg.sys

Address: 0xBD000000 Size: 73728 File Visible: - Signed: -

Status: -

Name: dxgthk.sys

Image Path: C:\WINDOWS\System32\drivers\dxgthk.sys

Address: 0xF7A96000 Size: 4096 File Visible: - Signed: -

Status: -

Name: Fastfat.SYS

Image Path: C:\WINDOWS\System32\Drivers\Fastfat.SYS

Address: 0xB7C1C000 Size: 143744 File Visible: - Signed: -

Status: -

Name: fdc.sys

Image Path: C:\WINDOWS\system32\DRIVERS\fdc.sys

Address: 0xF7737000 Size: 27392 File Visible: - Signed: -

Status: -

Name: flpydisk.sys

Image Path: C:\WINDOWS\system32\DRIVERS\flpydisk.sys

Address: 0xF7817000 Size: 20480 File Visible: - Signed: -

Status: -

Name: fltMgr.sys

Image Path: fltMgr.sys

Address: 0xF741B000 Size: 129792 File Visible: - Signed: -

Status: -

Name: framebuf.dll

Image Path: C:\WINDOWS\System32\framebuf.dll

Address: 0xBFF50000 Size: 12288 File Visible: - Signed: -

Status: -

Name: Fs_Rec.SYS

Image Path: C:\WINDOWS\System32\Drivers\Fs_Rec.SYS

Address: 0xF79A9000 Size: 7936 File Visible: - Signed: -

Status: -

Name: ftdisk.sys

Image Path: ftdisk.sys

Address: 0xF74C4000 Size: 125056 File Visible: - Signed: -

Status: -

Name: hal.dll

Image Path: C:\WINDOWS\system32\hal.dll

Address: 0x806FF000 Size: 134400 File Visible: - Signed: -

Status: -

Name: i8042prt.sys

Image Path: C:\WINDOWS\system32\DRIVERS\i8042prt.sys

Address: 0xF76D7000 Size: 52480 File Visible: - Signed: -

Status: -

Name: imapi.sys

Image Path: C:\WINDOWS\system32\DRIVERS\imapi.sys

Address: 0xF76A7000 Size: 42112 File Visible: - Signed: -

Status: -

Name: ipnat.sys

Image Path: C:\WINDOWS\system32\DRIVERS\ipnat.sys

Address: 0xB8387000 Size: 152832 File Visible: - Signed: -

Status: -

Name: ipsec.sys

Image Path: C:\WINDOWS\system32\DRIVERS\ipsec.sys

Address: 0xB842E000 Size: 75264 File Visible: - Signed: -

Status: -

Name: isapnp.sys

Image Path: isapnp.sys

Address: 0xF75F7000 Size: 37248 File Visible: - Signed: -

Status: -

Name: kbdclass.sys

Image Path: C:\WINDOWS\system32\DRIVERS\kbdclass.sys

Address: 0xF776F000 Size: 24576 File Visible: - Signed: -

Status: -

Name: KDCOM.DLL

Image Path: C:\WINDOWS\system32\KDCOM.DLL

Address: 0xF7987000 Size: 8192 File Visible: - Signed: -

Status: -

Name: klbg.sys

Image Path: klbg.sys

Address: 0xF7677000 Size: 53248 File Visible: - Signed: -

Status: -

Name: klim5.sys

Image Path: C:\WINDOWS\system32\DRIVERS\klim5.sys

Address: 0xF76F7000 Size: 40960 File Visible: - Signed: -

Status: -

Name: ks.sys

Image Path: C:\WINDOWS\system32\DRIVERS\ks.sys

Address: 0xB86BF000 Size: 143360 File Visible: - Signed: -

Status: -

Name: KSecDD.sys

Image Path: KSecDD.sys

Address: 0xF7870000 Size: 92288 File Visible: - Signed: -

Status: -

Name: Lbd.sys

Image Path: Lbd.sys

Address: 0xF7667000 Size: 57600 File Visible: - Signed: -

Status: -

Name: mouclass.sys

Image Path: C:\WINDOWS\system32\DRIVERS\mouclass.sys

Address: 0xF775F000 Size: 23040 File Visible: - Signed: -

Status: -

Name: MountMgr.sys

Image Path: MountMgr.sys

Address: 0xF7627000 Size: 42368 File Visible: - Signed: -

Status: -

Name: mrxsmb.sys

Image Path: C:\WINDOWS\system32\DRIVERS\mrxsmb.sys

Address: 0xB82CA000 Size: 456576 File Visible: - Signed: -

Status: -

Name: Msfs.SYS

Image Path: C:\WINDOWS\System32\Drivers\Msfs.SYS

Address: 0xF7787000 Size: 19072 File Visible: - Signed: -

Status: -

Name: msgpc.sys

Image Path: C:\WINDOWS\system32\DRIVERS\msgpc.sys

Address: 0xF7557000 Size: 35072 File Visible: - Signed: -

Status: -

Name: mssmbios.sys

Image Path: C:\WINDOWS\system32\DRIVERS\mssmbios.sys

Address: 0xB87F4000 Size: 15488 File Visible: - Signed: -

Status: -

Name: Mup.sys

Image Path: Mup.sys

Address: 0xF7829000 Size: 105344 File Visible: - Signed: -

Status: -

Name: NDIS.sys

Image Path: NDIS.sys

Address: 0xF7843000 Size: 182656 File Visible: - Signed: -

Status: -

Name: ndistapi.sys

Image Path: C:\WINDOWS\system32\DRIVERS\ndistapi.sys

Address: 0xF7933000 Size: 10112 File Visible: - Signed: -

Status: -

Name: ndisuio.sys

Image Path: C:\WINDOWS\system32\DRIVERS\ndisuio.sys

Address: 0xB7FC2000 Size: 14592 File Visible: - Signed: -

Status: -

Name: ndiswan.sys

Image Path: C:\WINDOWS\system32\DRIVERS\ndiswan.sys

Address: 0xB865E000 Size: 91520 File Visible: - Signed: -

Status: -

Name: NDProxy.SYS

Image Path: C:\WINDOWS\System32\Drivers\NDProxy.SYS

Address: 0xF7507000 Size: 40576 File Visible: - Signed: -

Status: -

Name: netbios.sys

Image Path: C:\WINDOWS\system32\DRIVERS\netbios.sys

Address: 0xF740B000 Size: 34688 File Visible: - Signed: -

Status: -

Name: netbt.sys

Image Path: C:\WINDOWS\system32\DRIVERS\netbt.sys

Address: 0xB83AD000 Size: 162816 File Visible: - Signed: -

Status: -

Name: Npfs.SYS

Image Path: C:\WINDOWS\System32\Drivers\Npfs.SYS

Address: 0xF7797000 Size: 30848 File Visible: - Signed: -

Status: -

Name: Ntfs.sys

Image Path: Ntfs.sys

Address: 0xF7B52000 Size: 574976 File Visible: - Signed: -

Status: -

Name: ntoskrnl.exe

Image Path: C:\WINDOWS\system32\ntoskrnl.exe

Address: 0x804D7000 Size: 2260992 File Visible: - Signed: -

Status: -

Name: Null.SYS

Image Path: C:\WINDOWS\System32\Drivers\Null.SYS

Address: 0xF7A66000 Size: 2944 File Visible: - Signed: -

Status: -

Name: nvatabus.sys

Image Path: nvatabus.sys

Address: 0xF7488000 Size: 89856 File Visible: - Signed: -

Status: -

Name: nvcchflt.sys

Image Path: nvcchflt.sys

Address: 0xF770F000 Size: 16640 File Visible: - Signed: -

Status: -

Name: ohci1394.sys

Image Path: ohci1394.sys

Address: 0xF7607000 Size: 61696 File Visible: - Signed: -

Status: -

Name: PartMgr.sys

Image Path: PartMgr.sys

Address: 0xF7707000 Size: 19712 File Visible: - Signed: -

Status: -

Name: pci.sys

Image Path: pci.sys

Address: 0xF7597000 Size: 68224 File Visible: - Signed: -

Status: -

Name: PnpManager

Image Path: \Driver\PnpManager

Address: 0x804D7000 Size: 2260992 File Visible: - Signed: -

Status: -

Name: psched.sys

Image Path: C:\WINDOWS\system32\DRIVERS\psched.sys

Address: 0xB864D000 Size: 69120 File Visible: - Signed: -

Status: -

Name: ptilink.sys

Image Path: C:\WINDOWS\system32\DRIVERS\ptilink.sys

Address: 0xF77F7000 Size: 17792 File Visible: - Signed: -

Status: -

Name: rasacd.sys

Image Path: C:\WINDOWS\system32\DRIVERS\rasacd.sys

Address: 0xB87BC000 Size: 8832 File Visible: - Signed: -

Status: -

Name: rasl2tp.sys

Image Path: C:\WINDOWS\system32\DRIVERS\rasl2tp.sys

Address: 0xF7587000 Size: 51328 File Visible: - Signed: -

Status: -

Name: raspppoe.sys

Image Path: C:\WINDOWS\system32\DRIVERS\raspppoe.sys

Address: 0xF7577000 Size: 41472 File Visible: - Signed: -

Status: -

Name: raspptp.sys

Image Path: C:\WINDOWS\system32\DRIVERS\raspptp.sys

Address: 0xF7567000 Size: 48384 File Visible: - Signed: -

Status: -

Name: raspti.sys

Image Path: C:\WINDOWS\system32\DRIVERS\raspti.sys

Address: 0xF7807000 Size: 16512 File Visible: - Signed: -

Status: -

Name: RAW

Image Path: \FileSystem\RAW

Address: 0x804D7000 Size: 2260992 File Visible: - Signed: -

Status: -

Name: rdbss.sys

Image Path: C:\WINDOWS\system32\DRIVERS\rdbss.sys

Address: 0xB833A000 Size: 175744 File Visible: - Signed: -

Status: -

Name: RDPCDD.sys

Image Path: C:\WINDOWS\System32\DRIVERS\RDPCDD.sys

Address: 0xF79B1000 Size: 4224 File Visible: - Signed: -

Status: -

Name: rdpdr.sys

Image Path: C:\WINDOWS\system32\DRIVERS\rdpdr.sys

Address: 0xB8555000 Size: 196224 File Visible: - Signed: -

Status: -

Name: redbook.sys

Image Path: C:\WINDOWS\system32\DRIVERS\redbook.sys

Address: 0xF76C7000 Size: 57600 File Visible: - Signed: -

Status: -

Name: rootrepeal.sys

Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys

Address: 0xB7B0C000 Size: 49152 File Visible: No Signed: -

Status: -

Name: SCSIPORT.SYS

Image Path: C:\WINDOWS\system32\DRIVERS\SCSIPORT.SYS

Address: 0xF743B000 Size: 98304 File Visible: - Signed: -

Status: -

Name: Si3114r5.sys

Image Path: Si3114r5.sys

Address: 0xF7453000 Size: 217088 File Visible: - Signed: -

Status: -

Name: SiRemFil.sys

Image Path: SiRemFil.sys

Address: 0xF798D000 Size: 5504 File Visible: - Signed: -

Status: -

Name: SiWinAcc.sys

Image Path: SiWinAcc.sys

Address: 0xF789B000 Size: 10368 File Visible: - Signed: -

Status: -

Name: srv.sys

Image Path: C:\WINDOWS\system32\DRIVERS\srv.sys

Address: 0xB7C40000 Size: 334848 File Visible: - Signed: -

Status: -

Name: swenum.sys

Image Path: C:\WINDOWS\system32\DRIVERS\swenum.sys

Address: 0xF799F000 Size: 4352 File Visible: - Signed: -

Status: -

Name: tcpip.sys

Image Path: C:\WINDOWS\system32\DRIVERS\tcpip.sys

Address: 0xB83D5000 Size: 361344 File Visible: - Signed: -

Status: -

Name: TDI.SYS

Image Path: C:\WINDOWS\system32\DRIVERS\TDI.SYS

Address: 0xF77C7000 Size: 20480 File Visible: - Signed: -

Status: -

Name: termdd.sys

Image Path: C:\WINDOWS\system32\DRIVERS\termdd.sys

Address: 0xF7537000 Size: 40704 File Visible: - Signed: -

Status: -

Name: update.sys

Image Path: C:\WINDOWS\system32\DRIVERS\update.sys

Address: 0xB84F7000 Size: 384768 File Visible: - Signed: -

Status: -

Name: USBD.SYS

Image Path: C:\WINDOWS\system32\DRIVERS\USBD.SYS

Address: 0xF79A3000 Size: 8192 File Visible: - Signed: -

Status: -

Name: usbehci.sys

Image Path: C:\WINDOWS\system32\DRIVERS\usbehci.sys

Address: 0xF781F000 Size: 30208 File Visible: - Signed: -

Status: -

Name: usbhub.sys

Image Path: C:\WINDOWS\system32\DRIVERS\usbhub.sys

Address: 0xF7517000 Size: 59520 File Visible: - Signed: -

Status: -

Name: usbohci.sys

Image Path: C:\WINDOWS\system32\DRIVERS\usbohci.sys

Address: 0xF77EF000 Size: 17152 File Visible: - Signed: -

Status: -

Name: USBPORT.SYS

Image Path: C:\WINDOWS\system32\DRIVERS\USBPORT.SYS

Address: 0xB86E2000 Size: 147456 File Visible: - Signed: -

Status: -

Name: vga.sys

Image Path: C:\WINDOWS\System32\drivers\vga.sys

Address: 0xF7757000 Size: 20992 File Visible: - Signed: -

Status: -

Name: VIDEOPRT.SYS

Image Path: C:\WINDOWS\System32\drivers\VIDEOPRT.SYS

Address: 0xB8461000 Size: 81920 File Visible: - Signed: -

Status: -

Name: VolSnap.sys

Image Path: VolSnap.sys

Address: 0xF7637000 Size: 52352 File Visible: - Signed: -

Status: -

Name: watchdog.sys

Image Path: C:\WINDOWS\System32\watchdog.sys

Address: 0xF7777000 Size: 20480 File Visible: - Signed: -

Status: -

Name: Win32k

Image Path: \Driver\Win32k

Address: 0xBF800000 Size: 1847296 File Visible: - Signed: -

Status: -

Name: win32k.sys

Image Path: C:\WINDOWS\System32\win32k.sys

Address: 0xBF800000 Size: 1847296 File Visible: - Signed: -

Status: -

Name: WMILIB.SYS

Image Path: C:\WINDOWS\system32\DRIVERS\WMILIB.SYS

Address: 0xF7989000 Size: 8192 File Visible: - Signed: -

Status: -

Name: WMIxWDM

Image Path: \Driver\WMIxWDM

Address: 0x804D7000 Size: 2260992 File Visible: - Signed: -

Status: -

Name: yk51x86.sys

Image Path: C:\WINDOWS\system32\DRIVERS\yk51x86.sys

Address: 0xB8675000 Size: 299520 File Visible: - Signed: -

Status: -

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Hello Nickd123! Welcome to MalwareBytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install any software or hardware, while work on.

Step 1:

Go into C:\Program Files\Malwarebytes' Anti-Malware and you will see a file called mbam.exe Right click on it and drop down to Rename change the name to firefox.com From mbam.exe to firefox.com . Please, restart your computer.

Step 2:

  • Launch Malwarebytes' Anti-Malware
  • Go to "Update" tab and select "Check for Updates". If an update is found, it will download and install the latest version.
  • Go to "Scanner" tab and select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

Step 3:

Click here to download HJTInstall.exe

  • Save HJTInstall.exe to your desktop.
  • Doubleclick on the HJTInstall.exe icon on your desktop.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

Step 4:

Also, I would like you to generate a "Add/Remove Software list" log using the HijackThis application. Here is how you can do this:

To get an Uninstall List from HijackThis:

  • Open HijackThis, click Config, click Misc Tools
  • Click "Open Uninstall Manager"
  • Click "Save List" (generates uninstall_list.txt)
  • Click Save, copy and paste the results in your next post.

In your next reply, please include these log(s) in this sequence:

  1. MalwareBytes' Anti-Malware log
  2. HiJackThis log
  3. Add or Remove Programs list

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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