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MB Acting Inconsistant


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MB is reporting 1 or more driver files as "Trojan.Patched"

I try to quarantine it, but apparently cannot. He is the log:

08:35:50 Administrator DETECTION C:\WINDOWS\system32\drivers\modem.sys Trojan.Patched QUARANTINE

08:35:50 Administrator DETECTION C:\WINDOWS\system32\drivers\modem.sys Trojan.Patched DENY

08:35:51 Administrator ERROR Quarantine failed: UtilityReadFile failed with error code 2

09:07:10 Administrator DETECTION C:\WINDOWS\system32\drivers\Modem.sys Trojan.Patched DENY

09:07:10 Administrator DETECTION C:\WINDOWS\system32\drivers\Modem.sys Trojan.Patched DENY

09:07:51 Administrator DETECTION C:\WINDOWS\system32\drivers\modem.sys Trojan.Patched DENY

09:08:10 Administrator DETECTION C:\WINDOWS\system32\drivers\modem.sys Trojan.Patched DENY

09:08:10 Administrator DETECTION C:\WINDOWS\system32\drivers\modem.sys Trojan.Patched DENY

09:12:09 Administrator DETECTION C:\WINDOWS\system32\drivers\modem.sys Trojan.Patched DENY

09:12:09 Administrator DETECTION C:\WINDOWS\system32\drivers\modem.sys Trojan.Patched DENY

09:12:09 Administrator DETECTION C:\WINDOWS\system32\drivers\modem.sys Trojan.Patched DENY

09:12:09 Administrator DETECTION C:\WINDOWS\system32\drivers\modem.sys Trojan.Patched DENY

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Hello buffffmann, :)

I think it is better to have a free check from an expert to see whether MBAM has cleaned/blocked that one before getting into your system...

As we don't work on Malware removal or diagnostics in the general forums, please follow the directions below.

  • Please print out, read, and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
    One of the expert helpers there will give you one-on-one assistance when one becomes available.
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  • Please be patient as the experts can get a bit busy.
    Please try not to reply your topic within the first 48 hours, as the expert helpers will try to find the topics which has a 0 post count first. If there is no reply from any experts after 48 hours, you can reply the topic for asking help again.
    If your post has not been replied over 5 days, you may send a Private Message to a Moderator asking for assistance.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org.

Thank You :)

PS 1 or more drivers? Do you mean there are some other files that behave similar to the modem.sys one?

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