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MB Acting Inconsistant


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MB is reporting 1 or more driver files as "Trojan.Patched"

I try to quarantine it, but apparently cannot. He is the log:

08:35:50 Administrator DETECTION C:\WINDOWS\system32\drivers\modem.sys Trojan.Patched QUARANTINE

08:35:50 Administrator DETECTION C:\WINDOWS\system32\drivers\modem.sys Trojan.Patched DENY

08:35:51 Administrator ERROR Quarantine failed: UtilityReadFile failed with error code 2

09:07:10 Administrator DETECTION C:\WINDOWS\system32\drivers\Modem.sys Trojan.Patched DENY

09:07:10 Administrator DETECTION C:\WINDOWS\system32\drivers\Modem.sys Trojan.Patched DENY

09:07:51 Administrator DETECTION C:\WINDOWS\system32\drivers\modem.sys Trojan.Patched DENY

09:08:10 Administrator DETECTION C:\WINDOWS\system32\drivers\modem.sys Trojan.Patched DENY

09:08:10 Administrator DETECTION C:\WINDOWS\system32\drivers\modem.sys Trojan.Patched DENY

09:12:09 Administrator DETECTION C:\WINDOWS\system32\drivers\modem.sys Trojan.Patched DENY

09:12:09 Administrator DETECTION C:\WINDOWS\system32\drivers\modem.sys Trojan.Patched DENY

09:12:09 Administrator DETECTION C:\WINDOWS\system32\drivers\modem.sys Trojan.Patched DENY

09:12:09 Administrator DETECTION C:\WINDOWS\system32\drivers\modem.sys Trojan.Patched DENY

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Hello buffffmann, :)

I think it is better to have a free check from an expert to see whether MBAM has cleaned/blocked that one before getting into your system...

As we don't work on Malware removal or diagnostics in the general forums, please follow the directions below.

  • Please print out, read, and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
    One of the expert helpers there will give you one-on-one assistance when one becomes available.
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  • Please be patient as the experts can get a bit busy.
    Please try not to reply your topic within the first 48 hours, as the expert helpers will try to find the topics which has a 0 post count first. If there is no reply from any experts after 48 hours, you can reply the topic for asking help again.
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Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org.

Thank You :)

PS 1 or more drivers? Do you mean there are some other files that behave similar to the modem.sys one?

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