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unable to run Malwarebytes


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Hello,

I was using Mcafee because it came free with my internet provider, but the XP security virus sneaked right by it and set up shop on my system. I was able to kill it for the most part by downloading Pctools and a fix i found someplace. but I really want to run Malwarebytes and it just wont run. At first it said it was missing Msvbvm60.dll so i reinstalled that and now Im getting a runtime error '0' and a 440 autorun error. I tried changing the name as suggested on this site but that made no diffrence at all. I have since deleted Pc tools and installed AVG with witch i did a full scan and it came up completly clean. I have also run Ccleaner and cleaned up and Misc. files with that. but for some reason I cant run Malwarebytes. I have read several of the help threads on this forum and didnt find one that helped. any suggestions would be greatly appreciated.

thanks

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Hello,

I was using Mcafee because it came free with my internet provider, but the XP security virus sneaked right by it and set up shop on my system. I was able to kill it for the most part by downloading Pctools and a fix i found someplace. but I really want to run Malwarebytes and it just wont run. At first it said it was missing Msvbvm60.dll so i reinstalled that and now Im getting a runtime error '0' and a 440 autorun error. I tried changing the name as suggested on this site but that made no diffrence at all. I have since deleted Pc tools and installed AVG with witch i did a full scan and it came up completly clean. I have also run Ccleaner and cleaned up and Misc. files with that. but for some reason I cant run Malwarebytes. I have read several of the help threads on this forum and didnt find one that helped. any suggestions would be greatly appreciated.

thanks

i tried this

To Fully Remove and Reinstall a Fresh New Copy of Malwarebytes - Read Carefully

Windows XP:

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Hello, and welcome to malwarebytes.org

It is the policy of this forum that we can only work on malware related problems in the Malware Removal - HijackThis Logs forum, not in the general forums.

malwarebytes.org has a team of experts who will help you fix any malware related problems on your system.

If you would like a malware removal expert to check your computer, please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic in the Malware Removal - HijackThis Logs forum here. If you cannot complete any of the steps, just post a NEW topic here and describe the problems you are having.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

NOTE: Some McAfee user's computers have been affected by a damaging false positive. For further details, please see this thread:

http://forums.malwarebytes.org/index.php?showtopic=47885

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