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Welcome ksa2010 -

This video from Kaspersky shows you how to add the exclusions I will include from the FAQ section - First Follow these instructions -

To Fully Remove and Reinstall a Fresh New Copy of Malwarebytes - Read Carefully

Windows XP:

  • Click on Start and select Control Panel
  • Open Add/Remove Programs
  • Uninstall Malwarebytes' Anti-Malware
  • Restart your computer very important !
  • Download and run mbam-clean.exe from here

It will ask to restart your computer, please allow it to do so, very important

After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here

Note: You will need to reactivate the program using the license you were sent via email if using the Pro version only -

Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.

Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask me and I'll explain how to do it.

Exclude Malwarebytes' Anti-Malware's Files and Folders From Other Active Security Programs:

For Windows XP:

  • C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
  • C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
  • C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
  • C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll
  • C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll
  • C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll
  • C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref
  • C:\Windows\System32\drivers\mbam.sys
  • C:\Windows\System32\drivers\mbamswissarmy.sys

Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude MBAM.EXE from it as well

The FAQ contains examples of setting file exclusions for some known AV products -

Thank You - :(

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03:28:45 xp MESSAGE IP Protection stopped

03:28:45 xp MESSAGE IP Protection started successfully

Malwarebytes' Anti-Malware 1.45

www.malwarebytes.org

Database version: 3930

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

21/04/2010 11:04:15 ص

mbam-log-2010-04-21 (11-04-15).txt

Scan type: Quick scan

Objects scanned: 1

Time elapsed: 3 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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Greetings :(

Please add the following to Trusted Applications if you've not done so already:

  • C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
  • C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
  • C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

Exempting the program, but to no avail ???

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Exempting the program, but to no avail ???

* C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

* C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

* C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

* C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll

* C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll

* C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll

* C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref

* C:\Windows\System32\drivers\mbam.sys

* C:\Windows\System32\drivers\mbamswissarmy.sys

ds4.jpg

Exempting the program, but to no avail ?????????

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Did you check all 4 boxes when excluding the files/processes?:

  • Do not scan opened files
  • Do not monitor application activity
  • Do not monitor child application activity
  • Do not scan network traffic

If not, then please do so now and then reboot to see if things improve.

Please let me know how it goes.

Thanks :(

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Did you check all 4 boxes when excluding the files/processes?:

  • Do not scan opened files
  • Do not monitor application activity
  • Do not monitor child application activity
  • Do not scan network traffic

If not, then please do so now and then reboot to see if things improve.

Please let me know how it goes.

Thanks :(

Do not scan network traffic ... check This

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Hi -

Sorry if you missed it the first time - I had finished my first post while you were still adding to yours -

Thanks - B)

No problem

Thank you very much for solving my problem and accept my friendship..

I wish you happiness and success from God the Holy

God bless you.... :(

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