Jump to content

It was stated that the free program would kill the problems but mine won't work without a registration key and wants 24. us dollars to do so.........

Recommended Posts

I understood from the ad that this was supposed to be free ware. But after it found the malware on my computer it said i needed a registery key or i could not get rid of the problem and wanted my credit card information and 24 bucks. Yet the ad clearly said it would clean the infected files and scan for free. So what am I doing wrong?

Link to post
Share on other sites

Malwarebytes' Anti-Malware WILL scan AND clean infected files for FREE. If the program is asking you for money it is NOT Malwarebytes' Anti-Malware. It is a 'rogue' rip-off program.

You can download the GENUINE Malwarebytes' Anti-Malware program from here:


malwarebytes.org has a team of experts who will give you FREE help to fix any malware problems on your system.

But we can only work on malware in the Malware Removal - HijackThis Logs forum, not in the general forums.

If you would like a malware removal expert to give you FREE personal assistance, please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.