hitlinks Posted April 17, 2010 ID:234154 Share Posted April 17, 2010 I have used malware bytes in the past. However I just purchased the new download but it did not pompt me to down load or give me a license key to update my current product. What do I do? Link to post Share on other sites More sharing options...
IndiGenus Posted April 17, 2010 ID:234322 Share Posted April 17, 2010 Hello hitlinks,If you have purchased MBAM I suggest you email support with your request on this.support@malwarebytes.orgTake care,Dave Link to post Share on other sites More sharing options...
Staff TeMerc Posted April 17, 2010 Staff ID:234377 Share Posted April 17, 2010 I have used malware bytes in the past. However I just purchased the new download but it did not pompt me to down load or give me a license key to update my current product. What do I do?Hello.There will not be any prompt, you must register manually.To register Malwarebytes' Anti-Malware and release the PRO features, please do as instructed below. Instructions are assuming you have Malwarebytes Free version installed. (Downloads do not differ)There should be an Malwarebytes' Anti-Malware icon on the desktop, double-click that to open program. If there is no icon, you can go to:C:\Windows\Program Files\Malwarebytes Anti-Malware<<<<this folder... and double click the mbam icon in that folderOnce open, click any button labeled 'Register',and you will get a new dialog box labeled 'Register Product'. Insert the ID in the first section and the key into the next. Please make sure you are COPYING and PASTING the license key directly from the confirmation email into the proper fields. Please also make sure you are only including the letters and numbers and not the words ID or Key. Finally, make sure you are not including additional spaces before or after the ID and Key.If done correctly you should get it registered.Should you need your key & ID, this information can only be obtained by our reseller, Cleverbridge.http://www.cleverbridge.com/342/?scope=cuseco Link to post Share on other sites More sharing options...
Staff screen317 Posted May 13, 2010 Staff ID:249241 Share Posted May 13, 2010 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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