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Please Help i have got some harmfull things on my pc


Guest Kusai
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Guest Kusai

Hello I am using Quick Heal total Security 2009 and Malware bytes of course.

THis is my malware bytes log file

Malwarebytes' Anti-Malware 1.45

www.malwarebytes.org

Database version: 3990

Windows 5.1.2600 Service Pack 2

Internet Explorer 6.0.2900.2180

15-04-2010 6:20:40 PM

mbam-log-2010-04-15 (18-20-40).txt

Scan type: Full scan (C:\|D:\|)

Objects scanned: 115690

Time elapsed: 9 minute(s), 11 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 2

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 4

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\taskman (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\shell (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\Documents and Settings\Kane\Application Data\gkewzr.exe (Trojan.Agent) -> Delete on reboot.

C:\Documents and Settings\Kane\Local Settings\Temp\031.exe (Trojan.Agent) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\Drivers\str.sys (Rootkit.Agent) -> Delete on reboot.

C:\Documents and Settings\Kane\csrss.exe (Trojan.Agent) -> Delete on reboot.

The files are in quarantine is it safe to delete them from quarantine.

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The files in Applications Data and Local Settings may be removed. Do not remove any other(system files)!

The go to the "HiJack This Logs - Malware removal" and post a new topic there to receive assistance from the experts :D

Ps. I'd recommend to update to the WinXP Service Pack 3 for better level of security.

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Guest Kusai
The files in Applications Data and Local Settings may be removed. Do not remove any other(system files)!

The go to the "HiJack This Logs - Malware removal" and post a new topic there to receive assistance from the experts :D

Ps. I'd recommend to update to the WinXP Service Pack 3 for better level of security.

Thank you so much for your answer.but should i delete them from quarantine according to you and what is hijack this

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Hello Kusai, and welcome to the forums here at Malwarebytes.org :D

You can leave them in the quarantine for now, it will not harm your computer as they are rendered useless while they are there, as far as making sure you computer is fully clean, please follow the instructions below to have an EXPERT help you with your log.

Please read the following so that you can begin the cleaning process:

We don't work on Malware removal in the general forums.

Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help.

If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

If you are a corporate customer please send an email to corporate-support@malwarebytes.org. (NOTE: An order number is required for corporate support.)

Also, when replying, please use the "ADD REPLY" button or erase what the person you are replying to said, as this makes the forum easier to read.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Thank you :o

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Guest Kusai
Hello Kusai, and welcome to the forums here at Malwarebytes.org :D

You can leave them in the quarantine for now, it will not harm your computer as they are rendered useless while they are there, as far as making sure you computer is fully clean, please follow the instructions below to have an EXPERT help you with your log.

Please read the following so that you can begin the cleaning process:

We don't work on Malware removal in the general forums.

Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help.

If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

If you are a corporate customer please send an email to corporate-support@malwarebytes.org. (NOTE: An order number is required for corporate support.)

Also, when replying, please use the "ADD REPLY" button or erase what the person you are replying to said, as this makes the forum easier to read.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Thank you :o

Thanks you Very much for your help.

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