recurring malware

[MCgar]

Keep getting the following malware detected after startups. MBAM finds and cleans them, but they return. Had a problem w/ XP Defender a few months back, but after updating MBAM, it found them, but I suspect registry entries that still allow the malware to return. Any suggestions?

Thanks

Greg

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 5

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\System Volume Information\_restore{D9CCFDE5-379A-4BA1-8875-63EE10034940}\RP3\A0002028.dll (Trojan.Agent) -> Quarantined and deleted successfully.

C:\System Volume Information\_restore{D9CCFDE5-379A-4BA1-8875-63EE10034940}\RP3\A0002029.dll (Trojan.Agent) -> Quarantined and deleted successfully.

C:\System Volume Information\_restore{D9CCFDE5-379A-4BA1-8875-63EE10034940}\RP3\A0002030.dll (Trojan.Agent) -> Quarantined and deleted successfully.

C:\System Volume Information\_restore{D9CCFDE5-379A-4BA1-8875-63EE10034940}\RP4\A0002048.dll (Trojan.Agent) -> Quarantined and deleted successfully.

F:\RECYCLER\recycld.exe (Spyware.Amber) -> Quarantined and deleted successfully.

From an earlier scan, but keep getting these malware recurring also:

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Windows Server\syubvo.dll (Trojan.Agent) -> Delete on reboot.

C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Windows Server\syubvo.dll (Trojan.Agent) -> Delete on reboot.

C:\Documents and Settings\LocalService\Local Settings\Application Data\Windows Server\syubvo.dll (Trojan.Agent) -> Delete on reboot.

[Maniac]

Hello Greg! Welcome to MalwareBytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

• The process of cleaning your system may take some time, so please be patient.
  
• Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  
• Instructions that I give are for your system only!
  
• If you don't know or can't understand something please ask.
  
• Do not install any software or hardware, while work on.
  

Step 1:

• Launch Malwarebytes' Anti-Malware
  
• Go to "Update" tab and select "Check for Updates". If an update is found, it will download and install the latest version.
  
• Go to "Scanner" tab and select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• Copy&Paste the entire report in your next reply.
  

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

Step 2:

Download DDS and save it to your desktop from here or here or here.

Disable any script blocker, and then double click dds.scr to run the tool.

• When done, DDS will open two (2) logs:
  1. DDS.txt
     
  2. Attach.txt
     

  [*]Save both reports to your desktop. Post them back to your topic.

Step 3:

Please download GMER from one of the following locations and save it to your desktop:

• Main Mirror
  This version will download a randomly named file (Recommended)
  
• Zipped Mirror
  This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  

• Disconnect from the Internet and close all running programs.
  
• Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  
• Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  
• Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.
  
  
• GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  
• If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  
• Now click the Scan button. If you see a rootkit warning window, click OK.
  
• When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  
• Click the Copy button and paste the results into your next reply.
  
• Exit GMER and re-enable all active protection when done.
  

-- If you encounter any problems, try running GMER in Safe Mode.

In your next reply, please include these log(s):

* MalwareBytes' Anti-Malware log

* DDS log with Attach.txt

* GMER log

[MCgar]

Borislav, scans run, logs attached.

I also attached my banking home page, which show what I suspect is a key logger embedded into the page. The acct login block should only show the access number, user ID and password blocks. The bottom 3 should info items should not be asked per my bank. I can't figure how it's getting embedded into a fully functional SSL secured site tho.

The bank login has been one of the biggest problems I've has since the malware attacks started. My bank has been no help.

Thanks for the assist.

Greg

Navy_Federal_Credit_Union__Serving_U_S__Department_of_Defense.htm

mbam_log_2010_04_18__15_41_49_.txt

gmer.log2.txt

DDS.txt

Attach.txt

[Maniac]

Your database version of MalwareBytes' Anti-Malware is old, so:

• Launch Malwarebytes' Anti-Malware
  
• Go to "Update" tab and select "Check for Updates". If an update is found, it will download and install the latest version.
  
• Go to "Scanner" tab and select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• Copy&Paste the entire report in your next reply.
  

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

In your next reply, please include these log(s):

* MalwareBytes' Anti-Malware log

* a new fresh DDS log (only)

[MCgar]

New MBAM scan and DDS logs attached.

Thanks,

Gar

Attach.txt

DDS.txt

mbam_log_2010_04_19__21_06_37_.txt

[Maniac]

**Note: If you need more detailed information, please visit the web page of ComboFix in BleepingComputer. **

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Stay with me until given the 'all clear' even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by me or another helper.

Please download ComboFix from

Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

1. If you are using Firefox, make sure that your download settings are as follows:
   
   • Open Tools -> Options -> Main tab
     
   • Set to Always ask me where to Save the files.
     

[*]During the download, rename Combofix to Combo-Fix as follows:

[*]It is important you rename Combofix during the download, but not after.

[*]Please do not rename Combofix to other names, but only to the one indicated.

[*]Close any open browsers.

[*]Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

-----------------------------------------------------------

• Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause unpredictable results.
  
• Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  

  -----------------------------------------------------------

  
  

• Close any open browsers.
  
• WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  
• Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  
• If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
  

-----------------------------------------------------------

[*]Double click on combo-Fix.exe & follow the prompts.

[*]When finished, it will produce a report for you.

[*]Please post the C:\Combo-Fix.txt for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

[MCgar]

Combo-fix run, log attached.

Thanks Maniac.

Gar

combo_fix.txt

[Maniac]

Step 1:

Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

• Double-click on JavaRa.exe to start the program.
  
• From the drop-down menu, choose English and click on Select.
  
• JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  
• Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  
• A logfile will pop up. Please save it to a convenient location and post it back when you reply
  Then look for the following Java folders and if found delete them.
  C:\Program Files\Java
  C:\Program Files\Common Files\Java
  C:\Windows\Sun
  C:\Documents and Settings\All Users\Application Data\Java
  C:\Documents and Settings\All Users\Application Data\Sun\Java
  C:\Documents and Settings\username\Application Data\Java
  C:\Documents and Settings\username\Application Data\Sun\Java
  

Step 2:

Please go to http://virustotal.com

Next to the "Browse" button, in to the blank field, please paste the following:

c:\windows\system32\pbutk.dll

c:\windows\system32\wokxgism8.dll

Hit SEND FILE. Please be patient, it will take a while to get it scanned. Once all the scanners are done, post back with the results (copy & paste them here)

In your next reply, please include these log(s):

* JavaRa log

* Virustotal resault

[MCgar]

Deleted all versions of Java, ran JavaRa.exe. Deleted Java and Sun files. MBAM wouldn't allow me to attach the log file, so here it is:

JavaRa 1.15 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Wed Apr 21 18:29:32 2010

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0003-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\JavaPlugin.150_03

Found and removed: SOFTWARE\Classes\JavaWebStart.isInstalled.1.5.0.0

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0000-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Classes\JavaPlugin.142

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_02\

------------------------------------

Finished reporting.

virustotal scan completed on both system files. Had problems saving the wokx file scan to a format that would attach to my reply, so it's in an email format.

Having problems attaching some of these log files to my posts. What's the trick?

Thanks again Maniac.

Gar

pbutk.dll_scan.htm

wokxgism8.dll_scan.htm

[Maniac]

Open Notepad and copy and paste the text in the code box below into it:

http://forums.malwarebytes.org/index.php?showtopic=47037

KillAll::

Collect::[8]
c:\windows\system32\pbutk.dll
c:\windows\system32\wokxgism8.dll

Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{F504486F-D95F-4098-A5FE-A510BBEEE556}]
[-HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{7D94FE9D-0031-4911-9D51-2A24CB88120C}]

Save the file to your desktop and name it CFScript.txt

Then drag the CFScript.txt into the ComboFix.exe as shown in the screenshot below.

This will start ComboFix again. It may ask to reboot. Post the contents of Combofix.txt in your next reply.

Note: These instructions and script were created specifically for this user. If you are not this user, do NOT follow these instructions or use this script as it could damage the workings of your system.

[MCgar]

2nd CF scan run, log attached.

Thanks

Gar

Combofix_log.txt

[Maniac]

Step 1:

1. Please visit this website: Submit Malware Sample
   
2. Against the inscription: "Link to topic where this file was requested:", insert links pointing to this topic in our forum.
   
3. Against the inscription: "Browse to the file you want to submit:", click on the Choose... button.
   
4. Navigate to the following file: C:\Qoobox\Quarantine\[8]-Submit_date_time.zip (date_time will be replaced with the date and time when this file was created)
   
5. Against the inscription: "Leave any comments, further information about this file, or contact information:" should be written as follows:

   Sent at the request of Borislav.

6. Once you're ready, click the Send File button.
   

Step 2:

• Launch Malwarebytes' Anti-Malware
  
• Go to "Update" tab and select "Check for Updates". If an update is found, it will download and install the latest version.
  
• Go to "Scanner" tab and select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• Copy&Paste the entire report in your next reply.
  

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

[MCgar]

Link posted on bleepingcomputer.

MBAM scan was clean, log attached.

If the malware is cleaned up, do will I need to reinstall update Java?

Thanks Maniac

Gar

mbam_log_2010_04_25__10_21_55_.txt

[Maniac]

Good work!

Last steps:

Step 1:

* Go to start > run and copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

Then hit enter.

This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.

Step 2:

Please manually delete JavaRa, DDS and GMER.

Step 3:

Download and install the latest version of Java from:

http://java.com/en/download/windows_manual...p;host=java.com

Step 4:

Some malware preventions:

http://miekiemoes.blogspot.com/2008/02/how...nt-malware.html

Safe surfing!