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correct forum for unknown possible new malware


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I'm not sure where to post this. I've got an 2 infections that seem to be unrelated but I can find no mention of them anywhere (Actually I found a german language forum topic about one of them but there was no resolution). MBAM, AVG, and Norton 360 all fail to recognize them. Can someone let me know the best place to post the info? The "New" forums didn't seem right since I don't have the files or any real information about the operation.

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Hello sleep ,Welcome to Malwarebytes.org -

You started in the right place so that we can direct you to the forum you need -

As we don't work on Malware removal or diagnostics in the general forums, please follow these directions for our experts to heop you -

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Also add a quick note about your problem -

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

Thank You - :o

EDIT - Please use the ADD REPLY Tab at the bottom of the screen when responding - :D

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