Manual update not working?

[jawwi]

I have a problem with manually updating MBAM.

I need to remove a rogue anti-malware program, called AntiMalware Doctor, from the computer of my sister (a laptop with Windows Vista).

I am used to removing malware from computers and use the removal instructions from Bleeping Computer, so i know i need to use MBAQM for this job.

However, due to circumstances, i can't put the infected computer on the internet.

Instead, i downloaded MBAM and MBAM-rules (the manual update-file) from your download-links.

I used my own computer (Windows 7) for this.

I installed MBAM on the infected laptop, followed by the MBAM-rules file.

To my surprise, when i start MBAM, the folling error-message appears:

"The current database is not surported by this version of malwarebytes' Anti-Malware. Please download the latest version of the program"

Am i doing something wrong?

Thanks for any help

[marktreg]

You can copy the rules.ref file from another computer as explained in Section A, ISSUE 4 of the FAQ here:

http://forums.malwarebytes.org/index.php?showtopic=10138

Or, if you would like a malware removal expert to give you personal assistance, please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

[jawwi]

Hi marktreg,

Thanks for your quick answer.

I have copied the rules.reg-file to the infected computer and it's scanning now

However, regarding manual installation of the updates with the MBAM-rules file.

This is not working somehow .... I have tried it now also on my own desktop (Windows 7) and it gives the same error-message instead of opening ...

Any idea why?

[marktreg]

To be quite honest, I think the team are so busy that they just haven't got around to updating it yet.

[jawwi]

Okay, i understand.

Thanks for your help.

The infected computer seems to be clean now, after scanning and removing with MBAM, but i want to inspect the computer thurrowly tomorrow

Keep up the good work!