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Serious Computer Issues - Vundo? Others?


YMZRS
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This has been a long process but I originally ran Avast! virus scanning and used Malwarebytes to double check things every now and then on my Windows XP SP3 Laptop. About a week ago Avast! notified me that I had Vundo.HU or something to that effect. I had Avast! quarantine it but then it continued to return. I had it do a boot scan where it again removed these files and then ran Malwarebytes and removed a number of infected files. It was silent for about a week before Avast! reported the same issues. At this point Malwarebytes wouldn't run and I couldn't update it but eventually I could get it going again by using it in safe mode.

Unfortunately, I now have much more serious issues. At some point yesterday I started getting "scanned" by XP Defender which I found to be part of a virus. Again I booted in safemode and ran Malwarebytes and removed the infected files. This did nothing as it keeps coming back and has gotten much worse. I downloaded hitman Pro 3.5 and scanned and it found no infections. As I tried to follow the instructions on this website I downloaded HiJackThis and Avira but now I cannot run .exe files without getting the windows prompt "which program do you want to use to open this file" and the running HiJackThis.msi results in a message saying the administrator has disabled installing this, or something to that effect. I feel like I am watching my computer melt and would appreciate some assistance regarding what my next move should be and how I can cure this infection.

Much appreciated,

James

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Hello, and welcome to malwarebytes.org

malwarebytes.org has a team of experts who will give you free help with any malware problems.

But we can only work on malware in the Malware Removal - HijackThis Logs Forum, not in the PC Help forum or the other general forums.

If you would like a malware removal expert to give you personal assistance, please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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