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Malware that poses as UAC


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Hi All-

I've been a happy user of Malwarebytes for some time and have suvvesfully used it several times on different computers to get rid of malware. Last night I got a new piece of malware and I can't seem to shake it this time. It poses as Microsoft's User Access Control, but I know it is fake, because I am running Windows XP Pro, and User Access Control is not in XP (only Vista and Windows 7).

Whenever I try to run an executable, my desktop gets "greyed out" and a window pops up that says:

User Account Control

an unidentified program wants to access your computer

Then there are two options: "Allow" or "Run Scan"

Clicking "run scan" takes you through a classic malware false scan and asks you to pay money to get rid of the malware.

Clicking "Allow" makes the window go away, but of course it pops back up again if you try to run another executable. After 3-4 times of doing this, the entire desktop gets locked out and the taskbar, start menu, icons, etc all dissappear, and all I see is the desktop background image and nothing else (at which point I am forced to restart my computer).

I've run Malwarebytes several times (after updating it) and each time it finds infected items and removes them, but the problem never goes away.

HELP PLEASE!!!

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  • 2 weeks later...

Hi,

Sorry for delayed response. Forums have been really busy. If you still need help with this do following, please.

Download DDS and save it to your desktop from here or here or here.

Disable any script blocker, and then double click dds.scr to run the tool.

  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt

    [*]Save both reports to your desktop. Post them back to your topic.

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  • Root Admin

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

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