Jump to content


Recommended Posts

I have a netbook, that became infected, so I ran the Mal-ware bytes and it flagged serveral files and removed them, and asked to restart. On the restart it won't load past the Windows XP logo splash screen, after that it goes BSOD and says the file iaStor.sys is missing. I can't get it to windows via last known good config, safe mode, debugging, or anything. How do I go about getting this problem resolved. Thanks for you help.

Link to post
Share on other sites

Hello ,and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

Link to post
Share on other sites

  • Root Admin
iaStor.sys is a intel driver file

woops, meybe white list all critical sata/ide driver files with hash

And one of the targeted files for replacement by infections - no it should not be white listed and current root kits bypass MD5 checking like child's play.

The user needs to seek assistance with detection and removal.

Link to post
Share on other sites

This topic is now closed to further replies.

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.