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I've been having trouble trying to get rid of a virtumonde virus. I've used spyware doctor to try and quarantine it but no luck. Everytime I do a scan it shows up and I try to fix it but it shows up again if I do another scan. Now I can't open MBAM because I get this

The current database is not supported by this version of Malwarebyte's Anti-Malware. Please download the latest version of the program.

the version is 1.45 It's updated. Everytime I try to open it I get this same error. I'm at a loss at this point. I'm using Windows XP Home 32BIT and I use firefox browser. I have the MBAM Free version and Spywaredoctor full version. Here's my Log.

Logfile of Trend Micro HijackThis v2.0.3 (BETA)

Scan saved at 6:32:37 PM, on 4/5/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe

C:\WINDOWS\system32\CTsvcCDA.exe

C:\Program Files\FolderSize\FolderSizeSvc.exe

C:\WINDOWS\system32\gearsec.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe

C:\Program Files\WD\WD Anywhere Backup\MemeoBackgroundService.exe

C:\Program Files\MozyHome\mozybackup.exe

C:\WINDOWS\system32\java.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Retrospect\Retrospect 7.5\retrorun.exe

C:\Program Files\Spyware Doctor\pctsAuxs.exe

C:\Program Files\Spyware Doctor\pctsSvc.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\M-Audio Uno\UnoInst.exe

C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe

C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe

C:\Program Files\Windows Media Player\WMPNetwk.exe

C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe

C:\Program Files\Spyware Doctor\pctsTray.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe

C:\Program Files\Spyware Doctor\TFEngine\TFService.exe

C:\Program Files\ATI Multimedia\main\ATIDtct.EXE

C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Launchy\Launchy.exe

C:\Program Files\MozyHome\mozystat.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe

C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe

C:\Program Files\WD\WD Anywhere Backup\MemeoBackup.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\system32\msdtc.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Malwarebytes' Anti-Malware\explorer.exe

C:\WINDOWS\system32\msiexec.exe

C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.myheritage.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.myheritage.com

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

R3 - URLSearchHook: MHURLSearchHook Class - {1C4AB6A5-595F-4e86-B15F-F93CCE2BBD48} - C:\Program Files\Celebrity Toolbar\tbhelper.dll (file missing)

O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Program Files\Orbitdownloader\orbitcth.dll

O2 - BHO: MHTBPos00 - {0C37B053-FD68-456a-82E1-D788EE342E6F} - C:\Program Files\Celebrity Toolbar\tbcore3.dll (file missing)

O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll

O2 - BHO: (no name) - {663fa1a3-13a7-4b47-8512-ab83889a1799} - debeviva.dll (file missing)

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: QT TabBar - {d2bf470e-ed1c-487f-a333-2bd8835eb6ce} - mscoree.dll (file missing)

O3 - Toolbar: QT Tab Standard Buttons - {D2BF470E-ED1C-487F-A666-2BD8835EB6CE} - mscoree.dll (file missing)

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: Veoh Web Player Video Finder - {0FBB9689-D3D7-4f7a-A2E2-585B10099BFC} - C:\Program Files\Veoh Networks\VeohWebPlayer\VeohIEToolbar.dll

O3 - Toolbar: Celebrity Toolbar - {FD2FD708-1F6F-4B68-B141-C5778F0C19BB} - C:\Program Files\Celebrity Toolbar\tbcore3.dll (file missing)

O3 - Toolbar: Grab Pro - {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - C:\Program Files\Orbitdownloader\GrabPro.dll

O3 - Toolbar: PC Tools Browser Guard - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll

O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"

O4 - HKLM\..\Run: [WD Anywhere Backup] C:\Program Files\WD\WD Anywhere Backup\MemeoLauncher2.exe --silent

O4 - HKLM\..\Run: [iSTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [hovibukad] Rundll32.exe "c:\windows\system32\jutepeso.dll",a

O4 - HKLM\..\Run: [pububokoyo] Rundll32.exe "dapamoma.dll",s

O4 - HKCU\..\Run: [ATI DeviceDetect] C:\Program Files\ATI Multimedia\main\ATIDtct.EXE

O4 - HKCU\..\Run: [ATI Remote Control] C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Global Startup: Launchy.lnk = C:\Program Files\Launchy\Launchy.exe

O4 - Global Startup: MozyHome Status.lnk = C:\Program Files\MozyHome\mozystat.exe

O4 - Global Startup: WDDMStatus.lnk = C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe

O4 - Global Startup: WDSmartWare.lnk = C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe

O8 - Extra context menu item: &Download by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/201

O8 - Extra context menu item: &Grab video by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/204

O8 - Extra context menu item: Add to Evernote - res://C:\Program Files\Evernote\Evernote3\enbar.dll/2000

O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/203

O8 - Extra context menu item: Down&load all by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/202

O8 - Extra context menu item: Download Link Using Mega Manager... - C:\Program Files\Megaupload\Mega Manager\mm_file.htm

O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\dtv\EXPLBAR.DLL

O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll

O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll

O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Judge\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)

O9 - Extra button: Add to Evernote - {E0B8C461-F8FB-49b4-8373-FE32E9252800} - C:\Program Files\Evernote\Evernote3\enbar.dll

O9 - Extra 'Tools' menuitem: Add to Evernote - {E0B8C461-F8FB-49b4-8373-FE32E9252800} - C:\Program Files\Evernote\Evernote3\enbar.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra button: Add to EverNote - {A5ABA0BB-F195-40d8-A5E9-0801153E6597} - C:\WINDOWS\system32\shdocvw.dll (HKCU)

O9 - Extra 'Tools' menuitem: Add to EverNote - {A5ABA0BB-F195-40d8-A5E9-0801153E6597} - C:\WINDOWS\system32\shdocvw.dll (HKCU)

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll

O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1143935412234

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flas...ent/swflash.cab

O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -

O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su2/CTL_V02002/ocx/15034/CTPID.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{61576B68-477A-40BB-B39C-671BF7770486}: NameServer = 218.93.202.110,218.93.202.111

O17 - HKLM\System\CCS\Services\Tcpip\..\{EE8C665E-3F07-4BE8-BB87-410C0B0CDC5A}: NameServer = 218.93.202.110,218.93.202.111

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\WINDOWS\system32\skype4com.dll

O20 - AppInit_DLLs: zosumehu.dll c:\windows\system32\fuweyofa.dll c:\windows\system32\voromusi.dll c:\windows\system32\zisagopa.dll c:\windows\system32\rojawati.dll c:\windows\system32\jutepeso.dll

O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)

O21 - SSODL: gehobihum - {fa1b4d38-482f-43fc-b32b-9c76d7d695df} - c:\windows\system32\voromusi.dll (file missing)

O21 - SSODL: hadagipab - {bdba0c6c-40cb-4eb7-bcd0-58b96f4b908d} - c:\windows\system32\fuweyofa.dll (file missing)

O21 - SSODL: fojetajis - {931dac7b-72c0-4527-8725-839ea21e2dde} - c:\windows\system32\napokoku.dll (file missing)

O21 - SSODL: luralubus - {0ae59bc7-3cf8-460d-a487-e3dc2d14fb92} - c:\windows\system32\jutepeso.dll

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: mujuzedij - {fa1b4d38-482f-43fc-b32b-9c76d7d695df} - c:\windows\system32\voromusi.dll (file missing)

O22 - SharedTaskScheduler: tokatiluy - {bdba0c6c-40cb-4eb7-bcd0-58b96f4b908d} - c:\windows\system32\fuweyofa.dll (file missing)

O22 - SharedTaskScheduler: jugezatag - {931dac7b-72c0-4527-8725-839ea21e2dde} - c:\windows\system32\napokoku.dll (file missing)

O22 - SharedTaskScheduler: kupuhivus - {0ae59bc7-3cf8-460d-a487-e3dc2d14fb92} - c:\windows\system32\jutepeso.dll

O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - Unknown owner - C:\PROGRA~1\AVG\AVG8\avgemc.exe (file missing)

O23 - Service: AVG Free8 WatchDog (avg8wd) - Unknown owner - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe (file missing)

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Browser Defender Update Service - Unknown owner - C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe

O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe

O23 - Service: Folder Size (FolderSize) - Brio - C:\Program Files\FolderSize\FolderSizeSvc.exe

O23 - Service: gearsec - GEAR Software - C:\WINDOWS\system32\gearsec.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Linksys Updater (LinksysUpdater) - Unknown owner - C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe

O23 - Service: MemeoBackgroundService - Memeo - C:\Program Files\WD\WD Anywhere Backup\MemeoBackgroundService.exe

O23 - Service: MozyHome Backup Service (mozybackup) - Mozy, Inc. - C:\Program Files\MozyHome\mozybackup.exe

O23 - Service: Nero BackItUp Scheduler 4.0 - Unknown owner - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe (file missing)

O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe

O23 - Service: Retrospect Launcher (RetroLauncher) - EMC Corporation - C:\Program Files\Retrospect\Retrospect 7.5\retrorun.exe

O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe

O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe

O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe

O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

O23 - Service: ThreatFire - PC Tools - C:\Program Files\Spyware Doctor\TFEngine\TFService.exe

O23 - Service: Uno Installer (UnoInstallerService) - Unknown owner - C:\Program Files\M-Audio Uno\UnoInst.exe

O23 - Service: WD SmartWare Drive Manager (WDDMService) - WDC - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe

O23 - Service: WD SmartWare Background Service (WDSmartWareBackgroundService) - Memeo - C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe

--

End of file - 15637 bytes

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Hello Judge! Welcome to MalwareBytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install any software or hardware, while work on.

Step 1:

Please, open HiJackThis and select Do a system scan only.

Check the following entries:

O20 - AppInit_DLLs: zosumehu.dll c:\windows\system32\fuweyofa.dll c:\windows\system32\voromusi.dll c:\windows\system32\zisagopa.dll c:\windows\system32\rojawati.dll c:\windows\system32\jutepeso.dll

Then, close all open windows except that of HijackThis, and select Fix Checked.

Step 2:

Go into C:\Program Files\Malwarebytes' Anti-Malware and you will see a file called mbam.exe Right click on it and drop down to Rename change the name to firefox.com From mbam.exe to firefox.com . Please, restart your computer.

Step 3:

  • Launch Malwarebytes' Anti-Malware
  • Go to "Update" tab and select "Check for Updates". If an update is found, it will download and install the latest version.
  • Go to "Scanner" tab and select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

Step 4:

Also, I would like you to generate a "Add/Remove Software list" log using the HijackThis application. Here is how you can do this:

To get an Uninstall List from HijackThis:

  • Open HijackThis, click Config, click Misc Tools
  • Click "Open Uninstall Manager"
  • Click "Save List" (generates uninstall_list.txt)
  • Click Save, copy and paste the results in your next post.

In your next reply, please include these log(s):

* MalwareBytes' Anti-Malware log

* HijackThis Uninstall List

* HijackThis log (new)

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  • Root Admin

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

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