unable to run mban-setup.exe??

[ladeekatt]

I've downloaded the program Malwarebyte's Anti=Malware, and now when I click "run"...............(nothing happens)? I d/l'd the program due to the ridiculous "XP SecurityCenter" (thank you Firefox). I downloaded to Anti-Malware to my desktop, so I don't see why when I click to run it, I get nothing. Any suggestions?

[Crush]

Hi,

Welcome to MBAM Forums.

You might want to have a look at this thread first: http://forums.malwarebytes.org/index.php?showtopic=17607

If you still have issues, you might want to run through the Malware Removal procedure here located in this thread:

http://forums.malwarebytes.org/index.php?showtopic=9573

and post your logs for review

[ladeekatt]

I'll check them out, thanks!

[ladeekatt]

Looks like I'll need help figuring which files to delete when I pull the log file from Root Repeal. I'll have to tackle it after work tonight. Thanks for the information. I'll be back later on tonight or tomorrow.

[mountaintree16]

ladeekatt,

Please don't run Mbam in safe mode unless it will not run otherwise. Malwarebytes works best in normal mode.

That being said, if you are still unable to get it to run or if you are still having issues:

Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help.

If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

Also, when replying, please use the "ADD REPLY" button or erase what the person you are replying to said, as this makes the forum easier to read.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Thank you

[AdvancedSetup]

Please do as mountaintree16 posted. Thank you.