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Malwarebytes wont open at all!


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HELP! i cant get malware bytes to open on my computer and everytime i redownload the file and check create short cut. the shortcut is gone. so i click browse and where malwarebytes is suposed to be it is not there.. the file was changed or something. pop ups keep coming up and when i scan with avg free anti protection nothing comes up. please help i dont want to have to wipe that comeputer clean. so please i just want viruses gone. oh and i looked at another forum and it said to go to start run and type in some dse.. something and then show hidden files and the stuff to disable was not there so please help.

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  • Root Admin

Hello , and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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