Jump to content

Recommended Posts

I have a problem. Malwarebytes detects the Albertino keylogger trojan, but won't delete it. Even file assassin doesn't work. Malwarebytes only finds the albertino.exe file in one directory even though every time I reboot it's in two directorys. It also only finds one registry entry, even though this kind of behavior indicates there must be more in the registry. I can't delete the files because one of them always says it's in use and can't be deleted. I get the same message from file assassin.

Does anyone know how to get rid of this? I really don't want to reformat.

Link to post
Share on other sites

Hello Alan Hawk, and welcome to the forums here at Malwarebytes.org :)

Please read the following so that you may begin the cleaning process:

We don't work on Malware removal in the general forums.

Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help.

If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

Also, when replying, please use the "ADD REPLY" button or erase what the person you are replying to said, as this makes the forum easier to read.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Thank you :)

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.