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auto update and auto scan issue


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Seems that auto update and auto scan doesn't work after I set it for daily events with this new version 1.45.

Do I need to go into the windows task scheduler and schedule it there, too?

If so, can I just schedule in mbam, or does it need something more specific?

I'm on xp.

Thanks !

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Maybe I have to close and re-open the program for it to work?

Or reboot my computer?

Do you think either of these things might work?

I keep adding an event for 2 minutes from when I'm scheduling, just to see if it will work, and it does not.

Thanks !

No you should be able to set the frequency of updates and scans to just about any setting you want and it should run at that time using the built-in scheduler.
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  • Root Admin

Well not sure what event you want to happen as they are also probably done silently and we don't update the program database that often. We update about 4 to 10 times per day depending on new threat levels found so setting a setting to check that often is wasting your own CPU cycles and connection.

Just to ensure you have a good clean install please run the following and also reboot the computer again once all done.

Please do the following to see if it resolves the issue:

Windows XP:

  • Click on Start and select Control Panel
  • Open Add/Remove Programs
  • Uninstall Malwarebytes' Anti-Malware
  • Restart your computer very important
  • Download and run mbam-clean.exe from here
  • It will ask to restart your computer, please allow it to do so very important
  • After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
    • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
      Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or post to ask and we'll explain how to do it.

Windows Vista and Windows 7:

  • Click on the Start vista-7-start.png button and select Control Panel
  • Click on Programs and Features
  • Uninstall Malwarebytes' Anti-Malware
  • Restart your computer very important
  • Download and run mbam-clean.exe from here
  • It will ask to restart your computer, please allow it to do so very important
  • After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
    • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
      Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or post to ask and we'll explain how to do it.

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