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Says it's running but I can't see it

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I was running a scan but the window that you can watch (where it shows what is being scanned and what is found) has disappeared. If I click on my desktop icon it says it is already running and when I look in the task manager it is running. In processes the numbers keep changing as if it is running. Does anyone know how I can get it back to view it again? It is not showing up in the taskbar by the clock or near the start button. Thanks.

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  • Root Admin

Hello , and welcome to Malwarebytes.org

It's possible that your Anti-Virus is preventing it from running properly or it could be that you are infected with something that is stopping it.

I'd recommend that you follow the advice below.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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