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On possible lesson from false backdoor.celofot detection


steve_str
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Dear Malwarebytes,

Malwarebytes v1.44 with database version 3896 was reporting backdoor.celofot and pointing to a non-existant registry key. It should go without saying that a "false positive," especially one pointing to a non-existant registry key, should have been caught during testing. That it wasn't is particularly dissappointing for it needs to be remembered that a detection, whether false or not, causes people to worry, to take their computers/networks offline, and to spend a lot more time on diagnostic work than a simple testing of the detection database against a pristine, or typical user system would have taken on your end. Needless to say, mistakes like this cause a lack of trust, but can also serve as instructional for preventing similar from happening in the future.

Regards,

Steve_STR

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