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msls51.dll error message


h-26
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Hi there

That seems to have fixed internet explorer, but BT broadband is still shutting. Not a huge problem really.

Also, there were some automatic updates waiting to be installed, but they 'could not be installed'. I've listed these below:

Update for Windows XP (KB979306)

Security Update for Windows XP (KB958470)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB956844)

Did we reinstall the SP3 or do i not need to do this?

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Ok let's try this then.

Go to Start then Control Panel then Add\Remove Programs.

Then scroll down on the list until you see internet explorer choose remove and it will roll back to the previous version.

See then if that works then you can update to version 8 again.

Let me know how that goes.

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i have windows internet explorer 7 and 8 listed as installed programs (in add or remove programs), but when i click on either of these there isn't an option to remove or change. tried the add/remove windows components option on left hand side, but this hasn't had any effect.

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OK please try the following:

To uninstall Internet Explorer 8, follow these steps:

  1. Carefully select and then copy the following command:

    %windir%\ie8\spuninst\spuninst.exe


  2. Click Start, and then click Run.
  3. In the Open box, type Cmd, and then press ENTER.
  4. Right-click inside the Cmd window, and then click Paste to paste the command that you copied in step 1.
  5. Press ENTER to uninstall Internet Explorer 8.
  6. When the uninstall program is finished, restart your computer.

Once rebooted see if it works right or not.

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uninstalled IE 8 so back to IE 7 and it's all working fine. do i have to reinstall IE again or will the automatic updates take care of that?

anything else i need to do to prevent this sort of thing happening again? i was thinking of dumping mcafee for something else - would you have any recommendations? and should i keep all the software on that you've asked me to download or will i start getting conflicts between them?

thanks again for all your advice - you've been soooo helpful !

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Eventually automatic updates will take care of it.

Or you can reinstall it manually from this location:

http://www.microsoft.com/windows/internet-...er/default.aspx

I would get something different than Mcafee but it is up to you.

If it were me I use Kaspersky.

But no matter what you have you could still get infected.

===============Update Java===============

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:

  • Download the latest version of Java SE Runtime Environment (JRE) and save it to your desktop.
  • Scroll down to where it says "Java SE Runtime Environment (JRE) 6 Update 18...allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u18-windows-i586.exe to install the newest version.

======================Clear out infected System Restore points======================

Then we need to reset your System Restore points.

The link below shows how to do this.

How to Turn On and Turn Off System Restore in Windows XP

http://support.microsoft.com/kb/310405/en-us

If you are using Vista then see this link: http://www.bleepingcomputer.com/tutorials/...143.html#manual

Delete\uninstall anything else that we have used that is leftover.

=====================================

After that your all set.

The following are some articles and a Windows Update link that I like to suggest to people to prevent malware and general PC maintenance.

Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.

Prevention article To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections please read the Prevention artice by Miekiemoes.

If your computer is slow Is a tutorial on what you can do if your computer is slow.

File sharing program dangers Reasons to stay away from File sharing programs for ex: BitTorrent,Limewire,Kazaa,emule,Utorrent,Limewire etc...

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