Unable to run malwarebytes or mbam-clean

[rw2]

Some thing disabled my malwarebytes along with my windows update.

I uninstalled malwarebytes, rebooted and reinstalled. When I tried to run it I got the message unable to execute file C:\anti-malwarebye\mbam.exe Creat process failed code 2. When i went into the program folder for malwarebytes ther was no file named

mbam.exe. There was one named mbamqui.exe. I tried renaming that to Mbam.exe with no luck.

I then tried to use the the mbam-clean.exe and got this message. SH Get Value failed with error code 0

Thanks for any help!

[marktreg]

Please try the possible solution here:

http://forums.malwarebytes.org/index.php?showtopic=29028

If that is not successful, please print out, read and follow the directions here:

http://www.malwarebytes.org/forums/index.php?showtopic=9573

Try to complete all the steps, but you can skip any steps you are unable to complete. Then post a NEW topic here:

http://www.malwarebytes.org/forums/index.php?showforum=7

If your computer is un-bootable and you cannot run any of the steps, just post a description of the problems you are having there.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

[rw2]

Please try the possible solution here:

http://forums.malwarebytes.org/index.php?showtopic=29028

If that is not successful, please print out, read and follow the directions here:

http://www.malwarebytes.org/forums/index.php?showtopic=9573

Try to complete all the steps, but you can skip any steps you are unable to complete. Then post a NEW topic here:

http://www.malwarebytes.org/forums/index.php?showforum=7

If your computer is un-bootable and you cannot run any of the steps, just post a description of the problems you are having there.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

The first step allowed the sanner to work. Do I remove randomized renamed mbam.exe to get malwarebytes to run normally or do I reinstall.