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Run time error 372

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Hi. So "Antivirus Soft" was kind enough to intruduce itself to me about 2 hours ago, and turned my computer into a nightmare in seconds. I was following a guide to remove it but i keep running into dead ends. It seems to have screwed my computer up worse then many others.

I am running in safe mode trying to install Malewarebytes. I get "Run-Time error 372" and that it "failed to load control 'vbalgrid' from vbalsgrid6ocx. Your version of vbalgrid.ocx may be outdated". I also have no bottom bar for my computer, so no start menu, time, etc. I also cannot copy/paste in my browser.

Windows XP Pro

Service Pack 2

If someone could help me i would GREATLY appreciate it.

I'll try get anymore info you might need.


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Hello Crebblez ,Welcome to Malwarebytes.org

We don't work on Malware removal or diagnostics in the general forums and it sounds like you are still infected -

Please print out, read, and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post - Please be patient as our experts are very busy at this time -

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

Thank You - :P

Your bottom bar should be there , just "lift it up" with your mouse - It has just been Pushed down -

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