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Run-time error


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  • Staff

Greetings amrd and welcome to Malwarebytes :P

Please try the following to see if it corrects it:

For 32 Bit Versions of Windows:

  • Please copy and paste the following text in the Code box exactly as written into notepad (not wordpad or any other text editor):
    regsvr32 "%programfiles%\Malwarebytes' Anti-Malware\mbamext.dll"
    regsvr32 "%programfiles%\Malwarebytes' Anti-Malware\ssubtmr6.dll"
    regsvr32 "%programfiles%\Malwarebytes' Anti-Malware\vbalsgrid6.ocx"


  • Once you've done that click on File and select Save As...
  • In the Save dialogue box click on the drop down menu next to Save as type and select All Files
  • Name the file MBAM Fix.bat (the .bat extension is very important)
  • Save the file to your desktop and double click it to run it on XP. For Vista please right click on it and choose Run As Administrator
  • Click OK to each of the 3 dialog boxes that should show a success message for each file registered
  • If you get an error that REGSVR32 "is not recognized as an internal or external command, operable program or batch file", then ensure that the file REGSVR32.EXE exists in the %WINDIR%\SYSTEM32 folder. If it's not found there you can copy if from another Computer running the same operating system and service pack level.

For 64 Bit Versions of Windows:

  • Please copy and paste the following text in the Code box exactly as written into notepad (not wordpad or any other text editor):
    regsvr32 "%programfiles(x86)%\Malwarebytes' Anti-Malware\mbamext.dll"
    regsvr32 "%programfiles(x86)%\Malwarebytes' Anti-Malware\ssubtmr6.dll"
    regsvr32 "%programfiles(x86)%\Malwarebytes' Anti-Malware\vbalsgrid6.ocx"


  • Once you've done that click on File and select Save As...
  • In the Save dialogue box click on the drop down menu next to Save as type and select All Files
  • Name the file MBAM Fix.bat (the .bat extension is very important)
  • Save the file to your desktop and double click it to run it on XP. For Vista please right click on it and choose Run As Administrator
  • Click OK to each of the 3 dialog boxes that should show a success message for each file registered
  • If you get an error that REGSVR32 "is not recognized as an internal or external command, operable program or batch file", then ensure that the file REGSVR32.EXE exists in the %WINDIR%\SYSTEM32 folder. If it's not found there you can copy if from another Computer running the same operating system and service pack level.

If that doesn't fix it then please download and install the Service Pack 6 for Visual Basic 6.0 from here to see if it helps.

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  • Staff

Alright, it sounds like you'll need to reinstall to fix it then. Please do the following:

Windows XP:

  • Click on Start and select Control Panel
  • Open Add/Remove Programs
  • Uninstall Malwarebytes' Anti-Malware
  • Restart your computer very important
  • Download and run mbam-clean.exe from here
  • It will ask to restart your computer, please allow it to do so very important
  • After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
    • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
      Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask me and I'll explain how to do it.

Windows Vista and Windows 7:

  • Click on the Start vista-7-start.png button and select Control Panel
  • Click on Programs and Features
  • Uninstall Malwarebytes' Anti-Malware
  • Restart your computer very important
  • Download and run mbam-clean.exe from here
  • It will ask to restart your computer, please allow it to do so very important
  • After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
    • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
      Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask me and I'll explain how to do it.

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