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Hi everybody, my computer has been infected by Anti Malware Doctor, I've run Malwarebytes Anti Malware but that dosen't do anything, just today I was searching through this forum and I found a list of commands :

1. rkill.exe

2. rkill.com

3. rkill.scr

4. rkill.pif

5. WiNlOgOn.exe

6. uSeRiNiT.exe

After I ran these programmes the antimalware doctor symbols and fake warnings have completely stopped. However when I checked the Add/Remove programme in my windows Control Panel I discovered that antimalware doctor was still there. While I am grateful that the above commands have seemingly blocked anti malware doctor I would still like to permanently the rogue programme for good.

Can anyone give me simple instructions on how to remove antimalware doctor permanently for free ??

Thanks

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Hi Coupling,

Welcome to the forum.

My nickname is deltalima and I will be helping you with your computer problems.

The logs can take some time to research, so please be patient with me.

Please note the following:

  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • If after 3 days you have not responded to this topic, it will be closed, and you will need to start a new one.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

Download and run OTL

Download OTL by Old Timer and save it to your Desktop.

  • Double click on OTL.exe to run it.
  • Under Output, ensure that Minimal Output is selected.
  • Under Extra Registry section, select Use SafeList.
  • Click the Scan All Users checkbox.
  • Click on Run Scan at the top left hand corner.
  • When done, two Notepad files will open.
    • OTL.txt <-- Will be opened
    • Extras.txt <-- Will be minimized

    [*]Please post the contents of these 2 Notepad files in your next reply.

Please download GMER Rootkit Scanner from here.

  • Double click the .exe file. If asked to allow gmer.sys driver to load, please consent
  • If it gives you a warning at program start about rootkit activity and asks if you want to run a scan...click NO.
  • Run Gmer again and click on the Rootkit tab.
  • Look at the right hand side (under Files) and uncheck all drives with the exception of your C drive.
  • Make sure all other boxes on the right of the screen are checked, EXCEPT for "Show All".
  • Click on the "Scan" and wait for the scan to finish.
    Note: Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan.
  • When completed, click on the Copy button and right-click on your Desktop, choose "New" > Text document. Once the file is created, open it and right-click again and choose Paste or Ctrl+V. Save the file as gmer.txt and copy the information in your next reply.
  • Note: If you have any problems, try running GMER in SAFE MODE

Important! Please do not select the "Show all" checkbox during the scan..

Please post the GMER log along with OTL.txt and Extras.txt from the OTL scan into your next reply.

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Hi Coupling,

Welcome to the forum.

My nickname is deltalima and I will be helping you with your computer problems.

The logs can take some time to research, so please be patient with me.

Please note the following:

  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • If after 3 days you have not responded to this topic, it will be closed, and you will need to start a new one.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

Download and run OTL

Download OTL by Old Timer and save it to your Desktop.

  • Double click on OTL.exe to run it.
  • Under Output, ensure that Minimal Output is selected.
  • Under Extra Registry section, select Use SafeList.
  • Click the Scan All Users checkbox.
  • Click on Run Scan at the top left hand corner.
  • When done, two Notepad files will open.
    • OTL.txt <-- Will be opened
    • Extras.txt <-- Will be minimized

    [*]Please post the contents of these 2 Notepad files in your next reply.

Please download GMER Rootkit Scanner from here.

  • Double click the .exe file. If asked to allow gmer.sys driver to load, please consent
  • If it gives you a warning at program start about rootkit activity and asks if you want to run a scan...click NO.
  • Run Gmer again and click on the Rootkit tab.
  • Look at the right hand side (under Files) and uncheck all drives with the exception of your C drive.
  • Make sure all other boxes on the right of the screen are checked, EXCEPT for "Show All".
  • Click on the "Scan" and wait for the scan to finish.
    Note: Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan.
  • When completed, click on the Copy button and right-click on your Desktop, choose "New" > Text document. Once the file is created, open it and right-click again and choose Paste or Ctrl+V. Save the file as gmer.txt and copy the information in your next reply.
  • Note: If you have any problems, try running GMER in SAFE MODE

Important! Please do not select the "Show all" checkbox during the scan..

Please post the GMER log along with OTL.txt and Extras.txt from the OTL scan into your next reply.

Deltalima - I did what you said and here is the contents of the Extras.txt notepad :

OTL Extras logfile created on: 18/03/2010 11:01:13 - Run 1

OTL by OldTimer - Version 3.1.37.2 Folder = C:\Documents and Settings\Owner\My Documents

Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation

Internet Explorer (Version = 8.0.6001.18702)

Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 71.00% Memory free

4.00 Gb Paging File | 3.00 Gb Available in Paging File | 82.00% Paging File free

Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files

Drive C: | 232.78 Gb Total Space | 8.24 Gb Free Space | 3.54% Space Free | Partition Type: NTFS

Drive D: | 7.30 Gb Total Space | 0.00 Gb Free Space | 0.00% Space Free | Partition Type: UDF

E: Drive not present or media not loaded

F: Drive not present or media not loaded

G: Drive not present or media not loaded

H: Drive not present or media not loaded

I: Drive not present or media not loaded

Computer Name: USER-80B5F7A1E9

Current User Name: Owner

Logged in as Administrator.

Current Boot Mode: Normal

Scan Mode: All users

Company Name Whitelist: Off

Skip Microsoft Files: Off

File Age = 30 Days

Output = Minimal

========== Extra Registry (SafeList) ==========

========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

[HKEY_USERS\S-1-5-21-1409082233-1770027372-682003330-1003\SOFTWARE\Classes\<extension>]

.html [@ = htmlfile] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]

batfile [open] -- "%1" %*

cmdfile [open] -- "%1" %*

comfile [open] -- "%1" %*

exefile [open] -- "%1" %*

htmlfile [edit] -- "C:\Program Files\Microsoft Office\Office10\msohtmed.exe" %1 (Microsoft Corporation)

htmlfile [print] -- "C:\Program Files\Microsoft Office\Office10\msohtmed.exe" /p %1 (Microsoft Corporation)

piffile [open] -- "%1" %*

regfile [merge] -- Reg Error: Key error.

scrfile [config] -- "%1"

scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)

scrfile [open] -- "%1" /S

txtfile [edit] -- Reg Error: Key error.

Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1

Directory [AddToPlaylistVLC] -- "C:\Program Files\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" ()

Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Directory [PlayWithVLC] -- "C:\Program Files\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" ()

Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)

Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)

Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

"FirstRunDisabled" = 1

"UpdatesDisableNotify" = 0

"AntiVirusOverride" = 0

"FirewallOverride" = 0

"FirewallDisableNotify" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]

"EnableFirewall" = 0

"DoNotAllowExceptions" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

"1900:UDP" = 1900:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22007

"2869:TCP" = 2869:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22008

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" = C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL -- (AOL LLC)

"C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe" = C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL -- (AOL LLC)

"C:\Program Files\AOL 9.0\waol.exe" = C:\Program Files\AOL 9.0\waol.exe:*:Enabled:AOL 9.0 -- (America Online, Inc.)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]

"C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe" = C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL -- (AOL LLC)

"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" = C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL -- (AOL LLC)

"C:\Program Files\AOL 9.0\waol.exe" = C:\Program Files\AOL 9.0\waol.exe:*:Enabled:AOL 9.0 -- (America Online, Inc.)

"C:\Program Files\Common Files\AOL\1219354264\ee\aolsoftware.exe" = C:\Program Files\Common Files\AOL\1219354264\ee\aolsoftware.exe:*:Enabled:AOL Shared Components -- (America Online, Inc.)

"C:\Program Files\Common Files\AOL\TopSpeed\3.0\aoltpsd3.exe" = C:\Program Files\Common Files\AOL\TopSpeed\3.0\aoltpsd3.exe:*:Enabled:AOL TopSpeed -- (AOL LLC)

"C:\Program Files\Common Files\AOL\Loader\aolload.exe" = C:\Program Files\Common Files\AOL\Loader\aolload.exe:*:Enabled:AOL Loader -- (AOL LLC)

"C:\Program Files\Common Files\AOL\System Information\sinf.exe" = C:\Program Files\Common Files\AOL\System Information\sinf.exe:*:Enabled:AOL System Information -- (AOL LLC)

"C:\Program Files\Xfire\xfire.exe" = C:\Program Files\Xfire\xfire.exe:*:Enabled:Xfire -- File not found

"C:\Program Files\EA GAMES\Battlefield 2\BF2.exe" = C:\Program Files\EA GAMES\Battlefield 2\BF2.exe:*:Enabled:Battlefield 2 -- File not found

"C:\Program Files\Stardock Games\Demigod\bin\Demigod.exe" = C:\Program Files\Stardock Games\Demigod\bin\Demigod.exe:*:Enabled:Demigod -- File not found

"C:\Program Files\AOL 9.0a\waol.exe" = C:\Program Files\AOL 9.0a\waol.exe:*:Enabled:AOL9~1.0A -- (America Online, Inc.)

"C:\Program Files\AOL 9.0 VR\waol.exe" = C:\Program Files\AOL 9.0 VR\waol.exe:*:Enabled:AOL -- (AOL, LLC.)

"C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe" = C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe:*:Enabled:McAfee Network Agent -- (McAfee, Inc.)

"C:\Program Files\Ventrilo\Ventrilo.exe" = C:\Program Files\Ventrilo\Ventrilo.exe:*:Enabled:Ventrilo.exe -- (Flagship Industries, Inc.)

"C:\Program Files\THQ\Company of Heroes\RelicCOH.exe" = C:\Program Files\THQ\Company of Heroes\RelicCOH.exe:*:Enabled:Company of Heroes -- (THQ Canada Inc.)

"C:\Program Files\THQ\Company of Heroes\RelicDownloader\RelicDownloader.exe" = C:\Program Files\THQ\Company of Heroes\RelicDownloader\RelicDownloader.exe:*:Enabled:Relic Downloader -- (THQ Canada Inc.)

"C:\Program Files\Paradox Interactive\Elven Legacy\ElvenLegacy.exe" = C:\Program Files\Paradox Interactive\Elven Legacy\ElvenLegacy.exe:*:Enabled:Elven Legacy -- (1C:Ino-Co)

"C:\Program Files\Mass Effect 2\Binaries\MassEffect2.exe" = C:\Program Files\Mass Effect 2\Binaries\MassEffect2.exe:*:Enabled:Mass Effect 2 Game -- (BioWare)

"C:\Program Files\Mass Effect 2\MassEffect2Launcher.exe" = C:\Program Files\Mass Effect 2\MassEffect2Launcher.exe:*:Enabled:Mass Effect 2 Launcher -- (BioWare)

"C:\Program Files\uTorrent\uTorrent.exe" = C:\Program Files\uTorrent\uTorrent.exe:*:Enabled:

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  • Root Admin

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

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