Jump to content

Can't download MBAM or anything else

Recommended Posts

Hi all

Kapersky detected a Trojan and I'm worried it still may have effects. Kapersky dosen't detect the trojan anymore (I've ran updated security about 20 times since!)Spybot detects nothing either. (Kapersky updates were suspiciously slow after the attack and the internet is intermittently slow and unresponsive).

Please help, I'm quite concerned. I tried to download free anti-malwares multiple times, however something is stopping me downloading them. Having cleared out Java, the failed downloads behave differently. Previously, it instantly said download is done but Download box was empty (no downloading pause or bar). Now it's just constantly 'Loading' and no download dialogue box. I cannot download anything except updates for Kapersky and Spybot. (There seem to be some elements of Java missing-connection?)

Needless to say I cannot download an Hijack log or MBAM etc.

I'm on XP and Firefox (I tried downloading via IE to no avail).

I keep getting Kapersky security prompts such as "Low restricted trying to set debug privileges." The culprit being stuff like camera drivers. I keep blocking these via Kapersky. Some of these items are rarely used and have suddenly sprung into life since the trojan attack.

According to Kapersky the Trojan is/was C:\System Volume Information Trojan. Win32.VB.abxo


Link to post
Share on other sites

  • Staff

Hi and welcome to Malwarebytes.

Try downloading MBAM from another computer and transferring the installer via removable media (CD/flash drive) to this computer. See if you can get it to install like that. If so, run a scan and post its log.

Next, download DDS by sUBs and save it to your Desktop.

Double-click on the DDS icon and let the scan run. When it has run two logs will be produced, please post the one that is not minimized.


Link to post
Share on other sites

  • 2 weeks later...
  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.