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Error 721 (0, 28)

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I tried following bleepingcomputer's instructions on removing this malware but it didn't exactly work. It kind of worked. I'm not getting popups anymore, but the anti-malware full scan never completed, it froze about a half hour in. I kept uninstalling and reinstalling malwarebytes, and it froze at the same time each time. I'd really like to finish the scan just to put my mind at ease. Please help. Thanks.

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Hi kk -

1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.

2. Restart your computer (very important).

3. Download and run this utility. mbam-clean.exe

4. It will ask to restart your computer (please allow it to).

5. After the computer restarts, install the latest version from here. mbam-setup.exe

Error 721: An unknown error occurred during filesystem enumeration

This can always be caused by the infection that you are trying to remove at this time -

This is <--the best Self removal version for 2010 we are using at the moment if you are looking for a quick fix - -

If you have Malwarebytes installed now try to update and run a Quick Scan only -

How ever we don't work on full Malware removal or diagnostics in the general forums so if you want expert help please read on -

Please print out, read, and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post - Please be patient as they are quite busy at this time -

Thank You - :(

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