Help

[charlie89]

When trying to open the malwarebytes scan, it wouldnt open and i got message come up saying that an error had occurred with the error code as 730 (0, 0) and that i should report it.

Can you help.

[MAM]

Hello, please following this instructions, Common Issues, Questions, and their Solutions, Frequently Asked Questions, ---> http://forums.malwarebytes.org/index.php?showtopic=10138

MAM

[charlie89]

That doesn't help at all. I just need to be able to open it.

[Blaze]

As quoted from MAM's link:

Error 730: Unable to load the database. Please reinstall the application.

Try reinstalling MBAM, when that doesn't work, try renaming mbam.exe to mbam.com .

If you have issues running MBAM due to an infection, please follow the steps down below:

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

Hope this helps .