leesha Posted March 15, 2010 ID:214708 Share Posted March 15, 2010 My laptop has been freezing and it wont unfreeze so I end up having to shut itoff and restart it,and I know that ruins the CPU.Ive ran anti-virus and everythingand nothing comes up. Link to post Share on other sites More sharing options...
Staff screen317 Posted March 18, 2010 Staff ID:216527 Share Posted March 18, 2010 Hi and welcome to Malwarebytes.Do you still need help? Link to post Share on other sites More sharing options...
leesha Posted March 19, 2010 Author ID:217106 Share Posted March 19, 2010 Oh,god,yes i still need help.Ive already crashed one laptop beforeand I dont feel like doing it to this one. Link to post Share on other sites More sharing options...
Staff screen317 Posted March 20, 2010 Staff ID:217608 Share Posted March 20, 2010 Okay.Let me know what current problems you are experiencing in detail.Next, download DDS by sUBs and save it to your Desktop.Double-click on the DDS icon and let the scan run. When it has run two logs will be produced, please post the one that is not minimized.Next, please run the PCPitstop Full Tests here. When the tests are complete, a results page will pop up. Copy and paste the URL of the Results screen and post it here for me.-screen317 Link to post Share on other sites More sharing options...
leesha Posted March 22, 2010 Author ID:219384 Share Posted March 22, 2010 Okay,most of the problems i am getting are when it first started doing this,the CPU would stop,and it would go into a blue page saying something that was downloaded has corrupt,So i deletedthe most recent thing I downloaded and now the screen doesnt show up,it'll just freeze up.here is the log:DDS (Ver_10-03-17.01) - NTFSx86 Run by southern pawn at 12:14:33.82 on Mon 03/22/2010Internet Explorer: 8.0.6001.18882 BrowserJavaVersion: 1.6.0_18Microsoft Link to post Share on other sites More sharing options...
Staff screen317 Posted March 23, 2010 Staff ID:219795 Share Posted March 23, 2010 Hi,Okay,most of the problems i am getting are when it first started doing thisFirst started doing what??Oh and uhm,the site PCpitstop sent me to a mirror called Neptune,im not sure ifthis is what you wanted me to do or not,sorry.Click Start and type in iexplore.exe; right-click the iexplore.exe that appears and click Run as Admin...Go to PCPitStop from there and it should run.-screen317 Link to post Share on other sites More sharing options...
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