Slow laptop.

[leesha]

My laptop has been freezing and it wont unfreeze so I end up having to shut it

off and restart it,and I know that ruins the CPU.Ive ran anti-virus and everything

and nothing comes up.

[screen317]

Hi and welcome to Malwarebytes.

Do you still need help?

[leesha]

Oh,god,yes i still need help.Ive already crashed one laptop before

and I dont feel like doing it to this one.

[screen317]

Okay.

Let me know what current problems you are experiencing in detail.

Next, download DDS by sUBs and save it to your Desktop.

Double-click on the DDS icon and let the scan run. When it has run two logs will be produced, please post the one that is not minimized.

Next, please run the PCPitstop Full Tests here. When the tests are complete, a results page will pop up. Copy and paste the URL of the Results screen and post it here for me.

-screen317

[leesha]

Okay,most of the problems i am getting are when it first started doing this,the CPU would stop,

and it would go into a blue page saying something that was downloaded has corrupt,So i deleted

the most recent thing I downloaded and now the screen doesnt show up,it'll just freeze up.

here is the log:

DDS (Ver_10-03-17.01) - NTFSx86

Run by southern pawn at 12:14:33.82 on Mon 03/22/2010

Internet Explorer: 8.0.6001.18882 BrowserJavaVersion: 1.6.0_18

Microsoft

[screen317]

Hi,

Okay,most of the problems i am getting are when it first started doing this

First started doing what??

Oh and uhm,the site PCpitstop sent me to a mirror called Neptune,im not sure if

this is what you wanted me to do or not,sorry.

Click Start and type in iexplore.exe; right-click the iexplore.exe that appears and click Run as Admin...

Go to PCPitStop from there and it should run.

-screen317