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Hi,

Download the HostsXpert.

* Unzip HostsXpert to a convenient folder such as C:\HostsXpert

* Click HostsXpert.exe to Run HostsXpert from its new home

* Click

Make Hosts Writable?

in the upper right corner (If available).

* Click Restore Microsoft's Hosts file and then click OK.

* Click the X to exit the program.

* Note: If you were using a custom Hosts file you will need to replace any of those entries yourself.

Post fresh DDS logs after that, please.

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Hi,

Download the HostsXpert.

* Unzip HostsXpert to a convenient folder such as C:\HostsXpert

* Click HostsXpert.exe to Run HostsXpert from its new home

* Click

Make Hosts Writable?

in the upper right corner (If available).

* Click Restore Microsoft's Hosts file and then click OK.

* Click the X to exit the program.

* Note: If you were using a custom Hosts file you will need to replace any of those entries yourself.

Post fresh DDS logs after that, please.

Hi,

I have run HostsXpert and generated a new DDS log, see attached file.

Thanks, Arne

DDS.txt

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Hi Arne,

Please post attach.txt log of DDS run too. Post back c:\ComboFix.txt file contents if the file still exists as a result of your earlier ComboFix run (tool shouldn't be run unless instructed by trained helper!).

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Hi again,

Check here to see if your Flash is up-to-date (do it separately with each of your browsers). If not, uninstall vulnerable versions by following instructions here. Fresh version can be obtained here.

Uninstall this vulnerable Java:

Java 6 Update 6

Download ATF (Atribune Temp File) Cleaner

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Hi,

You should go thru your email archives and delete suspicious looking email messages.

If you use Firefox then uninstall your current 3.0.x series version and get the latest one available here.

Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.

THESE STEPS ARE VERY IMPORTANT

Let's reset system restore

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.

On the Desktop, right-click My Computer.

Click Properties.

Click the System Restore tab.

Check Turn off System Restore.

Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.

On the Desktop, right-click My Computer.

Click Properties.

Click the System Restore tab.

UN-Check *Turn off System Restore*.

Click Apply, and then click OK.

NOTE: only do this ONCE,NOT on a regular basis

Now lets uninstall ComboFix:

  • Click START then RUN
  • Now copy-paste Combofix /uninstall in the runbox and click OK

Please download OTC and save it to desktop.

  • Double-click OTC.exe.
  • Click the CleanUp! button.
  • Select Yes when the
    Begin cleanup Process?
    prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.

UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.

Make your Internet Explorer more secure

This can be done by following these simple instructions:

From within Internet Explorer click on the Tools menu and then click on Options.

Click once on the Security tab

Click once on the Internet icon so it becomes highlighted.

Click once on the Custom Level button.

Change the Download signed ActiveX controls to Prompt

Change the Download unsigned ActiveX controls to Disable

Change the Initialize and script ActiveX controls not marked as safe to Disable

Change the Installation of desktop items to Prompt

Change the Launching programs and files in an IFRAME to Prompt

Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.

If it prompts you as to whether or not you want to save the settings, press the Yes button.

Next press the Apply button and then the OK to exit the Internet Properties page.

The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

  • hosts file:
    • Every version of windows has a hosts file as part of them.
    • In a very basic sense, they are used to locate webpages.
    • We can customize a hosts file so that it blocks certain webpages.
    • However, it can slow down certain computers.
    • This is why using a hosts file is optional!!

    Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here

    If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:



    1. Click the start button (at the lower left hand corner of your screen)
    2. Click run
    3. In the dialog box, type services.msc
    4. hit enter, then locate dns client
    5. Highlight it, then double-click it.
    6. On the dropdown box, change the setting from automatic to manual.
    7. Click ok

    [*]Run Secunia vulnerability check here and fix its findings.

Just a final reminder for you. I am trying to stress these two points.

UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.

Make sure all of your security programs are up to date.

Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,

Blade ;)

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Hi,

You should go thru your email archives and delete suspicious looking email messages.

If you use Firefox then uninstall your current 3.0.x series version and get the latest one available here.

Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.

THESE STEPS ARE VERY IMPORTANT

Let's reset system restore

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.

On the Desktop, right-click My Computer.

Click Properties.

Click the System Restore tab.

Check Turn off System Restore.

Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.

On the Desktop, right-click My Computer.

Click Properties.

Click the System Restore tab.

UN-Check *Turn off System Restore*.

Click Apply, and then click OK.

NOTE: only do this ONCE,NOT on a regular basis

Now lets uninstall ComboFix:

  • Click START then RUN
  • Now copy-paste Combofix /uninstall in the runbox and click OK

Please download OTC and save it to desktop.

  • Double-click OTC.exe.
  • Click the CleanUp! button.
  • Select Yes when the
    Begin cleanup Process?
    prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.

UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.

Make your Internet Explorer more secure

This can be done by following these simple instructions:

From within Internet Explorer click on the Tools menu and then click on Options.

Click once on the Security tab

Click once on the Internet icon so it becomes highlighted.

Click once on the Custom Level button.

Change the Download signed ActiveX controls to Prompt

Change the Download unsigned ActiveX controls to Disable

Change the Initialize and script ActiveX controls not marked as safe to Disable

Change the Installation of desktop items to Prompt

Change the Launching programs and files in an IFRAME to Prompt

Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.

If it prompts you as to whether or not you want to save the settings, press the Yes button.

Next press the Apply button and then the OK to exit the Internet Properties page.

The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

  • hosts file:
    • Every version of windows has a hosts file as part of them.
    • In a very basic sense, they are used to locate webpages.
    • We can customize a hosts file so that it blocks certain webpages.
    • However, it can slow down certain computers.
    • This is why using a hosts file is optional!!

    Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here

    If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:



    1. Click the start button (at the lower left hand corner of your screen)
    2. Click run
    3. In the dialog box, type services.msc
    4. hit enter, then locate dns client
    5. Highlight it, then double-click it.
    6. On the dropdown box, change the setting from automatic to manual.
    7. Click ok

    [*]Run Secunia vulnerability check here and fix its findings.

Just a final reminder for you. I am trying to stress these two points.

UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.

Make sure all of your security programs are up to date.

Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,

Blade :)

Hi Blade B,

Things seem to work well - again, many thantks for your expert help.

Cheers,

Arne S.

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