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Cannot launch MalwareBytes or HJT

ghostryder113
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Blade81

Blade81

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Posted

Hi,

Download DDS and save it to your desktop from here or here or here.

Disable any script blocker, and then double click dds.scr to run the tool.

  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt

    [*]Save both reports to your desktop. Post them back to your topic.

Download GMER here by clicking download exe -button and then saving it your desktop:

  • Double-click .exe that you downloaded
  • Click rootkit-tab and then scan.
  • Don't check
    Show All
    box while scanning in progress!
  • When scanning is ready, click Copy.
  • This copies log to clipboard
  • Post log (if the log is long, archive it into a zip file and attach instead of posting) in your reply.

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ghostryder113

ghostryder113

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  • Author
Posted

Here is the first log

DDS (Ver_09-09-29.01) - NTFSx86

Run by estadmin at 14:09:13.43 on Mon 03/15/2010

Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.154 [GMT -5:00]

AV: Symantec Endpoint Protection *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe

svchost.exe

svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe

C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe

C:\Program Files\Google\Update\GoogleUpdate.exe

C:\WINDOWS\system32\hasplms.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\CyberLink\Shared Files\RichVideo.exe

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

C:\WINDOWS\system32\fxssvc.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe

C:\Program Files\Analog Devices\Core\smax4pnp.exe

C:\Program Files\Microsoft IntelliPoint\point32.exe

C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

C:\Program Files\lg_fwupdate\fwupdate.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\DellSupport\DSAgnt.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Documents and Settings\estadmin\My Documents\Downloads\windows-kb890830-v3.5.exe

c:\931d7ee4b07074fe4c050b67\mrtstub.exe

C:\WINDOWS\system32\MRT.exe

C:\Documents and Settings\estadmin\My Documents\Downloads\dds.com

============== Pseudo HJT Report ===============

uURLSearchHooks: H - No File

BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll

BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll

EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File

uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [uniblue RegistryBooster 2] g:\uniblue\registrybooster 2\RegistryBooster.exe /S

mRun: [soundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [intelliPoint] "c:\program files\microsoft intellipoint\point32.exe"

mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe

mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"

mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter

mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"

mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"

mRun: [LGODDFU] "c:\program files\lg_fwupdate\fwupdate.exe" blrun

mRun: [sunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"

mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\autoca~1.lnk - c:\program files\common files\autodesk shared\acstart16.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ciscos~1.lnk - c:\program files\cisco systems\vpn client\vpngui.exe

IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000

IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html

IE: {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partygaming\partypoker\RunApp.exe

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL

LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll

DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409

DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll

DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab

DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab

DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab

Notify: igfxcui - igfxsrvc.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\estadmin\applic~1\mozilla\firefox\profiles\jupyt2yg.default\

FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll

FF - plugin: c:\program files\google\update\1.2.183.17\npGoogleOneClick8.dll

FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----

c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);

c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);

c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);

c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);

c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);

c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);

c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");

c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2010-3-12 207280]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-3-11 102448]

R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100315.003\NAVENG.SYS [2010-3-15 84912]

R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100315.003\NAVEX15.SYS [2010-3-15 1324720]

=============== Created Last 30 ================

2010-03-15 11:17 <DIR> --d----- C:\931d7ee4b07074fe4c050b67

2010-03-12 14:53 <DIR> --d----- C:\498e601a4ea05b8b9121

2010-03-12 12:17 767,952 a------- c:\windows\BDTSupport.dll

2010-03-12 12:17 1,640,400 a------- c:\windows\PCTBDCore.dll

2010-03-12 12:17 1,152,444 a------- c:\windows\UDB.zip

2010-03-12 12:17 165,840 a------- c:\windows\PCTBDRes.dll

2010-03-12 12:17 149,456 a------- c:\windows\SGDetectionTool.dll

2010-03-12 12:17 882 a------- c:\windows\RegSDImport.xml

2010-03-12 12:17 880 a------- c:\windows\RegISSImport.xml

2010-03-12 12:17 131 a------- c:\windows\IDB.zip

2010-03-12 11:59 233,136 a------- c:\windows\system32\drivers\pctgntdi.sys

2010-03-12 11:59 7,387 a------- c:\windows\system32\drivers\pctgntdi.cat

2010-03-12 11:59 207,280 a------- c:\windows\system32\drivers\PCTCore.sys

2010-03-12 11:59 87,784 a------- c:\windows\system32\drivers\PCTAppEvent.sys

2010-03-12 11:59 7,412 a------- c:\windows\system32\drivers\PCTAppEvent.cat

2010-03-12 11:59 7,383 a------- c:\windows\system32\drivers\pctcore.cat

2010-03-12 11:59 70,408 a------- c:\windows\system32\drivers\pctplsg.sys

2010-03-12 11:59 7,383 a------- c:\windows\system32\drivers\pctplsg.cat

2010-03-12 11:58 <DIR> --d----- c:\program files\Spyware Doctor

2010-03-12 11:58 <DIR> --d----- c:\program files\common files\PC Tools

2010-03-12 11:58 <DIR> --d----- c:\docume~1\estadmin\applic~1\PC Tools

2010-03-12 11:58 <DIR> --d----- c:\docume~1\alluse~1\applic~1\PC Tools

2010-03-12 11:42 181,632 -------- c:\windows\system32\MpSigStub.exe

2010-03-11 15:21 <DIR> --d----- c:\windows\pss

2010-03-11 11:21 <DIR> --d----- c:\program files\Trend Micro

2010-03-10 16:43 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys

2010-03-10 16:43 19,160 a------- c:\windows\system32\drivers\mbam.sys

2010-03-10 16:19 3,558,912 -------- c:\windows\system32\dllcache\moviemk.exe

2010-03-09 16:17 <DIR> --d----- c:\docume~1\estadmin\applic~1\Uniblue

2010-03-09 15:54 <DIR> --dsh--- c:\documents and settings\estadmin\PrivacIE

2010-03-09 15:51 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes

2010-03-09 15:51 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware

2010-03-09 15:43 124,976 a------- c:\windows\system32\drivers\SYMEVENT.SYS

2010-03-09 15:43 60,808 a------- c:\windows\system32\S32EVNT1.DLL

2010-03-09 15:43 7,456 a------- c:\windows\system32\drivers\SYMEVENT.CAT

2010-03-09 15:43 806 a------- c:\windows\system32\drivers\SYMEVENT.INF

2010-03-09 14:15 <DIR> --d----- c:\documents and settings\estadmin\log

2010-03-03 10:19 <DIR> --dsh--- c:\documents and settings\estadmin\IETldCache

2010-03-03 10:19 <DIR> --d----- c:\documents and settings\estadmin

==================== Find3M ====================

2010-03-11 15:49 16,384 a------- c:\windows\system32\lgfwunis.exe

2010-01-04 20:37 107,848 a------- c:\windows\system32\SymVPN.dll

2010-01-04 20:37 89,600 a------- c:\windows\system32\atl71.dll

2010-01-04 20:37 87,368 a------- c:\windows\system32\FwsVpn.dll

2009-12-31 11:50 353,792 -------- c:\windows\system32\dllcache\srv.sys

2009-12-21 08:19 173,056 -------- c:\windows\system32\dllcache\ie4uinit.exe

2009-12-16 13:43 343,040 a------- c:\windows\system32\mspaint.exe

2009-12-16 13:43 343,040 -------- c:\windows\system32\dllcache\mspaint.exe

2006-09-13 08:10 848 ac-sh--- c:\windows\system32\KGyGaAvL.sys

2008-08-27 09:23 32,768 ac-sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082720080828\index.dat

============= FINISH: 14:12:12.56 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-09-29.01)

Microsoft Windows XP Professional

Boot Device: \Device\HarddiskVolume2

Install Date: 4/11/2005 7:11:34 AM

System Uptime: 3/15/2010 8:15:08 AM (6 hours ago)

Motherboard: Dell Computer Corp. | | 0F5949

Processor: Intel® Celeron® CPU 2.40GHz | Microprocessor | 2392/400mhz

==== Disk Partitions =========================

A: is Removable

C: is FIXED (NTFS) - 34 GiB total, 18.725 GiB free.

D: is CDROM ()

E: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}

Description: Cisco Systems VPN Adapter

Device ID: ROOT\NET\0000

Manufacturer: Cisco Systems

Name: Cisco Systems VPN Adapter

PNP Device ID: ROOT\NET\0000

Service: CVirtA

==== System Restore Points ===================

RP1566: 3/11/2010 1:04:27 PM - Uniblue RegistryBooster

RP1567: 3/12/2010 1:26:54 PM - System Checkpoint

RP1568: 3/13/2010 3:00:28 AM - Software Distribution Service 3.0

RP1569: 3/15/2010 8:31:58 AM - System Checkpoint

==== Installed Programs ======================

2007 Microsoft Office Suite Service Pack 2 (SP2)

Adobe Flash Player 10 ActiveX

Adobe LiveMotion

Adobe Reader 7.0

Adobe Reader Japanese Fonts

Aladdin Monitor 1.4.2

AutoCAD 2005 - English

Autodesk DWF Viewer

Broadcom Management Programs

Browser Defender 2.0.6.11

COADE CodeCalc

COADE PV Elite

CutePDF Writer 2.7

Dell Digital Jukebox Driver

Dell Driver Reset Tool

Dell Picture Studio v3.0

Dell Support Center (Support Software)

Dell System Restore

DellSupport

DVD Suite

Google Earth

Google Update Helper

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Windows Internet Explorer 7 (KB947864)

Hotfix for Windows XP (KB944043-v3)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB954550-v5)

Hotfix for Windows XP (KB961118)

Hotfix for Windows XP (KB976098-v2)

Hotfix for Windows XP (KB979306)

Intel® Extreme Graphics Driver

Internet Explorer Default Page

Jasc Paint Shop Photo Album 5

Jasc Paint Shop Pro Studio, Dell Editon

Java 6 Update 17

Java 6 Update 5

Java 6 Update 7

LAN-Fax Utilities

LG ODD Auto Firmware Update

LiveUpdate 3.3 (Symantec Corporation)

Macromedia Flash Player

Malwarebytes' Anti-Malware

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1 Security Update (KB953297)

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft IntelliPoint 5.4

Microsoft Internationalized Domain Names Mitigation APIs

Microsoft National Language Support Downlevel APIs

Microsoft Office Access MUI (English) 2007

Microsoft Office Access Setup Metadata MUI (English) 2007

Microsoft Office Excel MUI (English) 2007

Microsoft Office InfoPath MUI (English) 2007

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Professional Plus 2007

Microsoft Office Project 2007 Service Pack 2 (SP2)

Microsoft Office Project MUI (English) 2007

Microsoft Office Project Standard 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Publisher MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Visio 2007 Service Pack 2 (SP2)

Microsoft Office Visio MUI (English) 2007

Microsoft Office Visio Professional 2007

Microsoft Office Word MUI (English) 2007

Microsoft Plus! Digital Media Edition Installer

Microsoft Plus! Photo Story 2 LE

Microsoft Software Update for Web Folders (English) 12

Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft XML Parser

Mozilla Firefox (3.6)

MSXML 4.0 SP2 (KB927978)

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Nero Suite

PowerDVD

PowerProducer

PVElite 2008

Security Update for 2007 Microsoft Office System (KB969559)

Security Update for 2007 Microsoft Office System (KB978380)

Security Update for CAPICOM (KB931906)

Security Update for Microsoft Office Excel 2007 (KB978382)

Security Update for Microsoft Office Outlook 2007 (KB972363)

Security Update for Microsoft Office PowerPoint 2007 (KB957789)

Security Update for Microsoft Office Publisher 2007 (KB969693)

Security Update for Microsoft Office system 2007 (972581)

Security Update for Microsoft Office system 2007 (KB969613)

Security Update for Microsoft Office system 2007 (KB974234)

Security Update for Microsoft Office Visio Viewer 2007 (KB973709)

Security Update for Microsoft Office Word 2007 (KB969604)

Security Update for Step By Step Interactive Training (KB898458)

Security Update for Step By Step Interactive Training (KB923723)

Security Update for Windows Internet Explorer 7 (KB938127)

Security Update for Windows Internet Explorer 7 (KB942615)

Security Update for Windows Internet Explorer 7 (KB944533)

Security Update for Windows Internet Explorer 7 (KB950759)

Security Update for Windows Internet Explorer 7 (KB953838)

Security Update for Windows Internet Explorer 7 (KB956390)

Security Update for Windows Internet Explorer 7 (KB958215)

Security Update for Windows Internet Explorer 7 (KB960714)

Security Update for Windows Internet Explorer 7 (KB961260)

Security Update for Windows Internet Explorer 7 (KB963027)

Security Update for Windows Internet Explorer 7 (KB969897)

Security Update for Windows Internet Explorer 7 (KB974455)

Security Update for Windows Internet Explorer 8 (KB971961)

Security Update for Windows Internet Explorer 8 (KB974455)

Security Update for Windows Internet Explorer 8 (KB976325)

Security Update for Windows Internet Explorer 8 (KB978207)

Security Update for Windows Media Player (KB911564)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player (KB954155)

Security Update for Windows Media Player (KB968816)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player 10 (KB911565)

Security Update for Windows Media Player 10 (KB917734)

Security Update for Windows Media Player 10 (KB936782)

Security Update for Windows Media Player 6.4 (KB925398)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB923689)

Security Update for Windows XP (KB938464)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950760)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951066)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951376)

Security Update for Windows XP (KB951698)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB953839)

Security Update for Windows XP (KB954211)

Security Update for Windows XP (KB954459)

Security Update for Windows XP (KB954600)

Security Update for Windows XP (KB955069)

Security Update for Windows XP (KB956391)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956841)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB957095)

Security Update for Windows XP (KB957097)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958687)

Security Update for Windows XP (KB958690)

Security Update for Windows XP (KB958869)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960225)

Security Update for Windows XP (KB960715)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961371-v2)

Security Update for Windows XP (KB961373)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB968537)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB969898)

Security Update for Windows XP (KB969947)

Security Update for Windows XP (KB970238)

Security Update for Windows XP (KB970430)

Security Update for Windows XP (KB971468)

Security Update for Windows XP (KB971486)

Security Update for Windows XP (KB971557)

Security Update for Windows XP (KB971633)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB971961)

Security Update for Windows XP (KB972270)

Security Update for Windows XP (KB973354)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973525)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB973904)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974318)

Security Update for Windows XP (KB974392)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975467)

Security Update for Windows XP (KB975560)

Security Update for Windows XP (KB975561)

Security Update for Windows XP (KB975713)

Security Update for Windows XP (KB977165)

Security Update for Windows XP (KB977914)

Security Update for Windows XP (KB978037)

Security Update for Windows XP (KB978251)

Security Update for Windows XP (KB978262)

Security Update for Windows XP (KB978706)

SnagIt 5

Spyware Doctor 7.0

Symantec Endpoint Protection

Triscape FxFoto

upapp

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft Office InfoPath 2007 (KB976416)

Update for Outlook 2007 Junk Email Filter (kb979895)

Update for Windows Internet Explorer 8 (KB975364)

Update for Windows Internet Explorer 8 (KB976662)

Update for Windows Internet Explorer 8 (KB976749)

Update for Windows XP (KB943729)

Update for Windows XP (KB951072-v2)

Update for Windows XP (KB951978)

Update for Windows XP (KB955759)

Update for Windows XP (KB955839)

Update for Windows XP (KB967715)

Update for Windows XP (KB968389)

Update for Windows XP (KB971737)

Update for Windows XP (KB973687)

Update for Windows XP (KB973815)

VPN Client

WebFldrs XP

Windows Genuine Advantage Notifications (KB905474)

Windows Internet Explorer 7

Windows Internet Explorer 8

Windows Media Format Runtime

Windows Media Player 10

Windows XP Service Pack 3

WinZip

==== Event Viewer Messages From Past Week ========

3/9/2010 12:58:44 PM, error: Service Control Manager [7000] - The IMAPI CD-Burning COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

3/9/2010 12:58:43 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.

3/9/2010 12:51:41 PM, error: Dhcp [1002] - The IP address lease 10.94.2.113 for the Network Card with network address 000F1F493284 has been denied by the DHCP server 10.94.1.4 (The DHCP Server sent a DHCPNACK message).

3/9/2010 1:08:34 PM, error: Service Control Manager [7000] - The LiveUpdate service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

3/9/2010 1:08:31 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the LiveUpdate service to connect.

3/9/2010 1:08:31 PM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service LiveUpdate with arguments "" in order to run the server: {03E0E6C2-363B-11D3-B536-00902771A435}

3/9/2010 1:00:20 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Trend Micro Client/Server Security Agent Personal Firewall service to connect.

3/9/2010 1:00:20 PM, error: Service Control Manager [7000] - The Trend Micro Client/Server Security Agent Personal Firewall service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

3/12/2010 11:38:23 AM, error: Service Control Manager [7034] - The PC Tools Security Service service terminated unexpectedly. It has done this 1 time(s).

3/11/2010 9:57:46 AM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000243' while processing the file 'SrtETmp' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume.

3/11/2010 2:54:15 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: eeCtrl Fips intelppm SPBBCDrv SRTSP SRTSPX

3/11/2010 12:43:15 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}

3/11/2010 12:43:00 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD eeCtrl Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss SPBBCDrv SRTSP SRTSPX Tcpip

3/11/2010 12:43:00 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.

3/11/2010 12:43:00 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.

3/11/2010 12:43:00 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.

3/11/2010 12:43:00 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.

3/11/2010 12:43:00 PM, error: Service Control Manager [7001] - The Cisco Systems, Inc. VPN Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.

3/11/2010 12:42:37 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

==== End Of File ===========================

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Maurice Naggar

Maurice Naggar

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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