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Cleaned the virus - no windows shell


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I had to remove the drive and run malwarebytes from another PC. It cleaned the infected files but the system boots to a blue screen - iI had to go in via another user too. If I went in via the user who had the virus I cannot access task manager - i had to access using another user and now I can CTRL-ALT-DEL and get the task manager but there is not icons or desktop.

Any help would be appreciated

Copy_of_hijackthis.txt

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I had to remove the drive and run malwarebytes from another PC. It cleaned the infected files but the system boots to a blue screen - iI had to go in via another user too. If I went in via the user who had the virus I cannot access task manager - i had to access using another user and now I can CTRL-ALT-DEL and get the task manager but there is not icons or desktop.

Any help would be appreciated

PS. This is windows 2000 pro

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Hello Marshall K! Welcome to MalwareBytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install any software or hardware, while work on.

  • Open HijackThis, click Config, click Misc Tools
  • Click Open Uninstall Manager
  • Click Save List (generates uninstall_list.txt)
  • Click Save, copy and paste the results in your next post.

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