Jump to content

Cleaned the virus - no windows shell


Recommended Posts

I had to remove the drive and run malwarebytes from another PC. It cleaned the infected files but the system boots to a blue screen - iI had to go in via another user too. If I went in via the user who had the virus I cannot access task manager - i had to access using another user and now I can CTRL-ALT-DEL and get the task manager but there is not icons or desktop.

Any help would be appreciated

Copy_of_hijackthis.txt

Link to post
Share on other sites

I had to remove the drive and run malwarebytes from another PC. It cleaned the infected files but the system boots to a blue screen - iI had to go in via another user too. If I went in via the user who had the virus I cannot access task manager - i had to access using another user and now I can CTRL-ALT-DEL and get the task manager but there is not icons or desktop.

Any help would be appreciated

PS. This is windows 2000 pro

Link to post
Share on other sites

Hello Marshall K! Welcome to MalwareBytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install any software or hardware, while work on.

  • Open HijackThis, click Config, click Misc Tools
  • Click Open Uninstall Manager
  • Click Save List (generates uninstall_list.txt)
  • Click Save, copy and paste the results in your next post.

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.