Malwarebytes Question

[Packerok]

My computer is running extremely slow. I would like to run the Malwarebytes scan to see if it will fix my problem. I have Norton on my computer. Can I run the Malwarebytes scan with Norton? Any other steps to take before running the Malwarebytes scan? Any input will help. Thanks.

[Kenny94]

Hi Packerok And Welcome to Malwarebytes!

No it best to run Malwarebytes by itself. With ALL browser windows are closed when scanning.

Please download ATF Cleaner by Atribune.

• Double-click ATF-Cleaner.exe to run the program.
  
• Under Main choose: Select All
  
• Click the Empty Selected button.
  

Click Exit on the Main menu to close the program.

Next

• Launch Malwarebytes' Anti-Malware
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• Copy&Paste the entire report in your next reply.
  

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.