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HELP! virus protector messed up my system

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Hi, I have a laptop infected with the 'virus protector' malware, after doing some research online I downloaded Malwarebytes to attempt to remove it, please note that my laptop will only boot in safe mode with command prompt, most guides said to boot into safe mode with networking but virus protector starts up when I do that, I managed to install (but not update) Malwarebytes, did a full scan that came up with 15 infections, i cleaned them all up, but when I rebooted virus protector still started up, I then checked online some more and downloaded the latest rules.ref available for download (mbam-rules.exe), I installed it on the infected laptop, did another full scan, which returned 2 more infected files, I removed them, restarted, and it still comes up, I've tried almost everything, I can't do a system restore from safe mode because it's turned off and i can't turn it on in safe mode, i can't run regedit, can't do much really. I even tried to install malwarebytes on my other system (vista) to get the absolute latest rules.ref (I read that the mbam-rules.exe isn't updated as much as the online version) but I can't seem to get into the folder where it should be (access denied)

Please advise,

Thank you very much...

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Hello, and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here:


Try to complete all the steps, but you can skip any steps you are unable to complete. Then post a NEW topic here:


If your computer is un-bootable, just post a description of the problems you are having there.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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