update problem

[snowbirdz]

I get the error code 732 (12007, 0) when trying to update.

XP Pro, sp2.

I am a computer tech and have installed this program hundreds of times. One of the best programs for removal that I have ever found.

On the above computer I cannot access this site either. I get the "this page cannot be displayed" For some strange reason, any site connected to malwarebytes is kicking me out. I can access Internet on any other site and email is fine.

I have done all the suggested fixes for this, but nothing has worked. This has been ongoing for around a week.

[AdvancedSetup]

Try the following.

Ping the Content Delivery Network

For Windows XP:

Click on START - RUN and type in or Copy/Paste the following and verify that you get a response

CMD.EXE /K PING mbam-cdn.malwarebytes.org

For Windows Vista or Windows 7:

Click on START and in the search line type in CMD and press the Enter key

Then in the DOS console window type in the following and press the Enter key and verify that you get a response

PING mbam-cdn.malwarebytes.org

[snowbirdz]

Cannot ping this address. Says cannot find host

[AdvancedSetup]

Well then that would be a DNS issue on your end. Please try a temporary Google DNS or OpenDNS and see if you can get it to work.

Are you in control of this DNS or some other Admin?

http://code.google.com/speed/public-dns/docs/using.html

[AdvancedSetup]

I am a computer tech and have installed this program hundreds of times.

Also, just an FYI - Our product is not free for Business use of any kind. You must obtain either a Corporate License or a Technician's License to use this in any type of Business, School, Government, Non-Profit organization. It is only free for Home Users.

You cannot install it to clean Malware on a clients computer without a Technician License.

http://www.malwarebytes.org/corporate.php

[snowbirdz]

Also, just an FYI - Our product is not free for Business use of any kind. You must obtain either a Corporate License or a Technician's License to use this in any type of Business, School, Government, Non-Profit organization. It is only free for Home Users.

You cannot install it to clean Malware on a clients computer without a Technician License.

http://www.malwarebytes.org/corporate.php

I am a mobile tech and the installs are at customers homes. I am not abusing the program.

It was, in fact, a DNS issue. Something changed my DNS to static. This is really weird as I could access any other site which is why I didnt look there at first. Thanks

[AdvancedSetup]

I am a mobile tech and the installs are at customers homes. I am not abusing the program.

It was, in fact, a DNS issue. Something changed my DNS to static. This is really weird as I could access any other site which is why I didnt look there at first. Thanks

Well unless you have a Technicians License or you're not physically installing the program then your are in violation of the EULA. Simply because your customers are home users does not mean you're not abusing it. If you go out to the customer and they already have it installed and using it on their own is one thing, but when you go out to their home and install it to clean their system then you're using it to make money as part of your business. All we ask is that you license the product for this type of use. The license typically pays for itself in the first two uses.

Thank you.

[MAM]

I get the error code 732 (12007, 0) when trying to update.

XP Pro, sp2.

I am a computer tech and have installed this program hundreds of times. One of the best programs for removal that I have ever found.

On the above computer I cannot access this site either. I get the "this page cannot be displayed" For some strange reason, any site connected to malwarebytes is kicking me out. I can access Internet on any other site and email is fine.

I have done all the suggested fixes for this, but nothing has worked. This has been ongoing for around a week.

Hello,

why have you not SP3, and following updates from Microsoft installed ?

Sorry, that is very danger to use the World Wide Web, and so on...

How to get the SP3, Windows XP Service Pack 3 Overview, http://www.microsoft.com/downloads/details...;displaylang=en

And forgate not others after the Service Pack 3.

I think that is a IMPORTANT Point !

MAM

[snowbirdz]

Well unless you have a Technicians License or you're not physically installing the program then your are in violation of the EULA. Simply because your customers are home users does not mean you're not abusing it. If you go out to the customer and they already have it installed and using it on their own is one thing, but when you go out to their home and install it to clean their system then you're using it to make money as part of your business. All we ask is that you license the product for this type of use. The license typically pays for itself in the first two uses.

Thank you.

Sorry, I wasn't aware of that. Didn't intend to cheat. Will rectify that in future uses.

[noknojon]

@ MAM -

The person was asking in relation to a clients computer problem - - Sorry you may have missed that -

Regards -