kaym Posted March 7, 2010 ID:211040 Share Posted March 7, 2010 Hi, my computer recently got infected with something called "Virus Protector: new age antivirus" At first I could access my desktop but when I reset my laptop it would not boot fully, instead when I would click on my name on the windows users screen to log in, this "virus scan" would come up. I have run into a similar issue before and malwarebytes solved my problem - but I can't even get my computer fully booted to be able to use malwarebytes..... Is there a bootable disk or another way for me to go about this? ThanksKay Link to post Share on other sites More sharing options...
Maurice Naggar Posted March 7, 2010 ID:211046 Share Posted March 7, 2010 Hello Kaym,What is your Windows version/edition? Please be specific.Also, do you have the Windows operating system CD/DVD? Please advise.And, if you can start Windows & login ---- no matter if that rogue window comes up---do this to close the rogue window. Repeat as needed.Use ALT+F4 keys to close those rogue pop-up windows. Press and hold the ALT key & then press F4 key.Let me know if you can do the latter.There's a lot more that you need to do, and it cannot be done in this sub-forum.Reply with your specifics. Link to post Share on other sites More sharing options...
Maurice Naggar Posted March 7, 2010 ID:211049 Share Posted March 7, 2010 I see you have opened another thread --- in Malware Removal.Kay, make all replies here http://forums.malwarebytes.org/index.php?showtopic=42576 Link to post Share on other sites More sharing options...
Recommended Posts