malwarebytes not running

[coolvanita]

hi,I have installed malwarebytes and it was running great. There were absolutely no problems with it. But since last 3-4 days it is not running. when i open the application it opens and after 2 seconds it just disappears.i cannot scan,update or use any other options.help please

if anybody knows how to solve it pls reply.

[noknojon]

Hi coolvanita -

Has your antivirus reported any infections recently ?? - Do you think you may have an infection ??

Please check your internet connections also -

As a paying customer, you can contact the help desk at support@malwarebytes.org

Thank You -

[coolvanita]

Hi coolvanita -

Has your antivirus reported any infections recently ?? - Do you think you may have an infection ??

Please check your internet connections also -

As a paying customer, you can contact the help desk at support@malwarebytes.org

Thank You -

yes my antivirus had detected a virus and it repaired the file.now when i scan using the antivirus software it does not detect any infection.still malwarebytes is not running. help

[Firefox]

Hello coolvanita, and welcome to Malwarebytes.org

Then more than likely you computer is infected..... and the malware is causing the MBAM program to close. Please follow the instructions below to get help from the experts.....

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Please note that it may take 72 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 72 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

If you are a corporate customer please send an email to corporate-support@malwarebytes.org. (NOTE: An order number is required for corporate support.)