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Various AV software can't register their services after attack

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After being infected with vundo and xp antispyware 2010 (and possibly others), and then thoroughly cleaned with the support of elise025, http://forums.malwarebytes.org/index.php?showuser=29666, I'm now unable to have any AV software act as a service on my uninfected system.

G Data Antivirus 2010 says:

1) G Data Antivirus 2010 could not be loaded! [OK]

2) Unable to start G Data Antivirus because not all components can be initialized. Please restart your computer. [OK]

Avira says Protection Module status 'Unknown'.

I have uninstalled, rebooted and re-installed with the same negative outcome.

I have, on G Data's instruction, run AVCleaner and reinstalled, again with no positive outcome.

For a time, MBAM pro couldn't start its protection module, but that works now.

I think there's a service missing on this machine that would otherwise cause it to work. I've compared the services running on the previously infected machine to a clean machine and can see no difference.

Having googled this and gotten no where, I'd be very grateful for someone's expertise.

Thanks in advance.


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Hi Screen, Thanks for the reply...

So far I've tried uninstalling all others and separately installed G Data, Avira and now Avast, all of which complain that they can't register services.

I'll install MSE but would expect it to behave as the others have done.

Warm regards


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  • Staff


In the future please do not attach logs; post them directly into your reply.

Please visit this webpage for instructions for running ComboFix:


  • When the tool is finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.


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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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