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Unable to run MBAM


jpaulr

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I am unable to run MBAM at all. When I tried to download / reinstall it, I get the following message.

"Unable to execute file mbam.exe

CreateProcess failed; code 2

The system cannot find the file specified."

The desktop icon resembles an open file folder. I'm getting huge amounts of popups. AntiVir is reporting all kinds of infections. Only able to run SuperAntiSpyware which is returning Vundo along with other problems.

Any help is appreciated.

After running SAS I got RUNDLL error "Error loading litinika.dll" After looking that up I guess it's a good thing.

I am still unable to run the setup file and MBAM will not install.

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Do as much as possible of the steps here http://forums.malwarebytes.org/index.php?showtopic=9573

Skip those you cannot manage to start (such as MBAM). Please get the GMER & DDS logs and put those into the main body of your next reply.

Do NOT use the attach feature to upload your logs.

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Do as much as possible of the steps here http://forums.malwarebytes.org/index.php?showtopic=9573

Skip those you cannot manage to start (such as MBAM). Please get the GMER & DDS logs and put those into the main body of your next reply.

Do NOT use the attach feature to upload your logs.

the requested URL /defogger.exe was not found on this server.

I have verified on 2 machines - the link is bad. Please advise.

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Link is good. Just tested & works for me.

Skip forward to next steps. Get what you can from GMER & DDS.

IF you are totally blocked from downloading on this system, use another one to do downloads, burn to CD/DVD or a clean-fresh USB drive, then copy tools to the Desktop.

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Link is good. Just tested & works for me.

Skip forward to next steps. Get what you can from GMER & DDS.

IF you are totally blocked from downloading on this system, use another one to do downloads, burn to CD/DVD or a clean-fresh USB drive, then copy tools to the Desktop.

I missed the capital D in Defogger - my bad. Have run Avir, DDS and GMER is running now. Waiting for GMER to finish. Will post results when it completes.

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I missed the capital D in Defogger - my bad. Have run Avir, DDS and GMER is running now. Waiting for GMER to finish. Will post results when it completes.

After 4 attempts at running GMER rootkit scanner I give up. I get the root kit warning, click NO, uncheck the proper boxes, start the scan and it gets to a certain point and reboots the machine automatically. The scan does not complete.

I was able to run DDS. Log is below. Attach file has been zipped and attached as instructed.

DDS (Ver_09-12-01.01) - NTFSx86

Run by Paul1 at 14:06:43.84 on Sun 02/28/2010

Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.112 [GMT -5:00]

AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

C:\WINDOWS\system32\svchost -k rpcss

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Avira\AntiVir Desktop\sched.exe

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\Program Files\Avira\AntiVir Desktop\avguard.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

C:\Documents and Settings\Paul1\Local Settings\Application Data\av.exe

C:\Program Files\Common Files\Motive\McciCMService.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\Program Files\Avira\AntiVir Desktop\avgnt.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\System32\svchost.exe -k HTTPFilter

C:\Program Files\iPod\bin\iPodService.exe

c:\program files\AIM6\aolsoftware.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Documents and Settings\Paul1\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.cnn.com/

uSearch Page = hxxp://www.google.com

uSearch Bar = hxxp://www.google.com/ie

uInternet Settings,ProxyOverride = *.local

uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll

mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll

BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll

BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll

BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll

BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.4723.1820\swg.dll

BHO: AIM Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - c:\program files\aim toolbar\aimtb.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

BHO: {f0f64745-2af9-4899-b978-bd1cab84c9eb} - wisahiri.dll

TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll

TB: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [swg] "c:\program files\google\googletoolbarnotifier\googletoolbarnotifier .exe"

uRun: [Yahoo! Pager] "c:\progra~1\yahoo!\messen~1\YAHOOM~1.EXE" -quiet

uRun: [Aim6] "c:\program files\aim6\aim6.exe" /d locale=en-US ee://aol/imApp

uRun: [sUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe

uRun: [TOY5KNQ8OC] c:\docume~1\paul1\locals~1\temp\hn1 .exe

mRun: [soundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe

mRun: [igfxtray] c:\windows\system32\igfxtray.exe

mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe

mRun: [igfxpers] c:\windows\system32\igfxpers.exe

mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup

mRun: [symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"

mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe"

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"

mRun: [EnvyHFCPL] c:\program files\audio deck\EnMixCPL.exe 1

mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min

mRun: [Verizon_McciTrayApp] "c:\program files\verizon\McciTrayApp.exe"

mRun: [sunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"

mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript

mRun: [QuickTime Task] "c:\program files\quicktime\qttask .exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [risakubiza] Rundll32.exe "litinika.dll",s

mRun: [mitomapuw] Rundll32.exe "c:\windows\system32\pegojehe.dll",a

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE

uPolicies-system: DisableRegistryTools = 1 (0x1)

dPolicies-system: DisableRegistryTools = 1 (0x1)

IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll

IE: {0b83c99c-1efa-4259-858f-bcb33e007a5b} - {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll

IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll

Trusted Zone: ameritrade.com

Trusted Zone: ameritrade.com\research

Trusted Zone: ameritrade.com\wwws

Trusted Zone: tdameritrade.com

Trusted Zone: tdameritrade.com\www

DPF: Web-Based Email Tools - hxxp://email.secureserver.net/Download.CAB

DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://activatemyfios.verizon.net/sdcCommon/download/FIOS/Verizon%20FiOS%20Installer.cab

DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://a1540.g.akamai.net/7/1540/52/20070501/qtinstall.info.apple.com/qtactivex/qtplugin.cab

DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab

DPF: {C946EF6D-296D-4907-A6E1-ED0E8E5AF024} - hxxp://mail.lycos.com/hanmail-ax/AttachMail.cab

DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll

Notify: igfxcui - igfxdev.dll

AppInit_DLLs: app_dll.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

SSODL: henagakam - {aaa4ca1e-6db4-4d38-a4ac-87509c3dafd5} - c:\windows\system32\pegojehe.dll

STS: mujuzedij: {aaa4ca1e-6db4-4d38-a4ac-87509c3dafd5} - c:\windows\system32\pegojehe.dll

SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

LSA: Notification Packages = scecli perowimi.dll

IFEO: MpCmdRun.exe - c:\windows\system32\svchost.exe

IFEO: MSASCui.exe - c:\windows\system32\svchost.exe

IFEO: MsMpEng.exe - c:\windows\system32\svchost.exe

IFEO: msseces.exe - c:\windows\system32\svchost.exe

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\paul1\applic~1\mozilla\firefox\profiles\3x29nyyw.default\

FF - prefs.js: browser.startup.homepage - hxxp://www.cnn.com/

FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll

FF - plugin: c:\program files\google\update\1.2.183.17\npGoogleOneClick8.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll

FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----

FF - user.js: yahoo.homepage.dontask - truec:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-5-16 11608]

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-9-4 9968]

R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-9-4 74480]

R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-5-16 108289]

R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-5-16 185089]

R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-5-16 56816]

R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2008-10-28 156968]

R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-6-19 24652]

R3 Envy24HFS;ICE Envy24 Family Audio Controller WDM;c:\windows\system32\drivers\Envy24HF.sys [2007-11-30 577664]

R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-9-4 7408]

S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-28 135664]

S2 SSHNAS;SSHNAS;c:\windows\system32\svchost.exe -k netsvcs [2004-8-4 14336]

S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\google\google desktop search\googledesktop.exe [2007-10-2 55808]

S3 membus;membus;c:\windows\system32\membus.sys [2004-8-4 2304]

=============== Created Last 30 ================

2010-02-28 17:14:30 4 ----a-w- c:\program files\2996031.dat

2010-02-28 15:55:21 4 ----a-w- c:\program files\746640.dat

2010-02-28 15:42:20 94208 ----a-w- c:\windows\system32\app_dll.dll

2010-02-28 15:41:23 0 d-----w- c:\windows\_VOIDrtfjwibceg

2010-02-28 15:41:08 55808 ----a-w- c:\documents and settings\paul1\rundll32.exe

2010-02-28 15:41:08 55808 ----a-w- c:\documents and settings\paul1\rundll32 .exe

2010-02-28 15:40:24 189440 ----a-w- c:\windows\system32\sshnas21.dll

2010-02-21 15:42:10 18064 ---ha-w- c:\windows\system32\mlfcache.dat

2010-02-20 23:26:52 0 d-----w- c:\program files\iPod

2010-02-20 23:26:32 0 d-----w- c:\program files\iTunes

==================== Find3M ====================

2010-02-28 18:53:39 55808 ----a-w- c:\windows\system32\igfxpers.exe

2010-02-28 18:53:34 55808 ----a-w- c:\windows\system32\hkcmd.exe

2010-02-28 18:53:32 55808 ----a-w- c:\windows\system32\igfxtray.exe

2010-01-07 21:07:14 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-01-07 21:07:04 19160 ----a-w- c:\windows\system32\drivers\mbam.sys

2009-12-31 16:50:03 353792 ----a-w- c:\windows\system32\drivers\srv.sys

2009-12-21 19:14:05 916480 ----a-w- c:\windows\system32\wininet.dll

2009-12-16 18:43:27 343040 ----a-w- c:\windows\system32\mspaint.exe

2009-12-14 07:08:23 33280 ----a-w- c:\windows\system32\csrsrv.dll

2009-12-08 19:26:15 2145280 ----a-w- c:\windows\system32\ntoskrnl.exe

2009-12-08 18:43:51 2023936 ----a-w- c:\windows\system32\ntkrnlpa.exe

1601-01-01 00:03:28 95232 --sha-w- c:\windows\system32\pegojehe.dll

1601-01-01 00:03:52 64000 --sha-w- c:\windows\system32\perowimi.dll

2009-03-08 00:42:23 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009030720090308\index.dat

============= FINISH: 14:07:34.26 ===============

Attach.txt

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft Windows XP Home Edition

Boot Device: \Device\HarddiskVolume2

Install Date: 5/15/2007 10:36:31 AM

System Uptime: 2/28/2010 1:51:05 PM (1 hours ago)

Motherboard: Dell Computer Corp. | | 0TC666

Processor: Intel® Pentium® 4 CPU 3.00GHz | Microprocessor | 2992/800mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 149 GiB total, 116.048 GiB free.

D: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP441: 12/22/2009 9:39:41 AM - System Checkpoint

RP442: 12/23/2009 3:00:16 AM - Software Distribution Service 3.0

RP443: 12/24/2009 3:31:48 AM - System Checkpoint

RP444: 12/25/2009 3:39:32 AM - System Checkpoint

RP445: 12/26/2009 4:39:36 AM - System Checkpoint

RP446: 12/27/2009 5:39:33 AM - System Checkpoint

RP447: 12/28/2009 6:41:00 AM - System Checkpoint

RP448: 1/14/2010 8:50:43 AM - Software Distribution Service 3.0

RP449: 1/14/2010 9:19:10 AM - Software Distribution Service 3.0

RP450: 1/15/2010 10:14:12 AM - System Checkpoint

RP451: 1/16/2010 11:14:10 AM - System Checkpoint

RP452: 1/17/2010 12:14:10 PM - System Checkpoint

RP453: 1/18/2010 1:14:10 PM - System Checkpoint

RP454: 1/19/2010 2:14:10 PM - System Checkpoint

RP455: 2/6/2010 1:49:57 PM - System Checkpoint

RP456: 2/7/2010 3:00:15 AM - Software Distribution Service 3.0

RP457: 2/8/2010 3:21:26 AM - System Checkpoint

RP458: 2/9/2010 4:33:21 AM - System Checkpoint

RP459: 2/10/2010 3:00:17 AM - Software Distribution Service 3.0

RP460: 2/11/2010 3:24:18 AM - System Checkpoint

RP461: 2/12/2010 4:24:17 AM - System Checkpoint

RP462: 2/17/2010 7:12:19 PM - System Checkpoint

RP463: 2/18/2010 7:58:54 PM - System Checkpoint

RP464: 2/20/2010 6:44:56 PM - System Checkpoint

RP465: 2/21/2010 7:06:34 PM - System Checkpoint

RP466: 2/28/2010 9:17:53 AM - Software Distribution Service 3.0

==== Installed Programs ======================

Adobe Flash Player 10 ActiveX

Adobe Flash Player 10 Plugin

Adobe Reader 8.1.4

Adobe Shockwave Player

Advanced Analyzer

AIM 6

AIM Toolbar

Apple Application Support

Apple Mobile Device Support

Apple Software Update

Avira AntiVir Personal - Free Antivirus

Bonjour

Critical Update for Windows Media Player 11 (KB959772)

Disney Pirates of the Caribbean Online

Download Updater (AOL LLC)

Google Desktop

Google Toolbar for Internet Explorer

Google Update Helper

Hotfix for Windows Internet Explorer 7 (KB947864)

Hotfix for Windows Media Format 11 SDK (KB929399)

Hotfix for Windows Media Player 11 (KB939683)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB970653-v3)

Hotfix for Windows XP (KB976098-v2)

Hotfix for Windows XP (KB979306)

Intel® Extreme Graphics 2 Driver

Intel® PRO Network Adapters and Drivers

iTunes

J2SE Runtime Environment 5.0 Update 11

Java 6 Update 15

LiveUpdate 3.2 (Symantec Corporation)

LiveUpdate Notice (Symantec Corporation)

Malwarebytes' Anti-Malware

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Internationalized Domain Names Mitigation APIs

Microsoft National Language Support Downlevel APIs

Microsoft Office 2000 Premium

Microsoft User-Mode Driver Framework Feature Pack 1.0

Microsoft VC9 runtime libraries

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Mozilla Firefox (3.5.7)

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

PDFCreator

QuickTime

Seagate Manager Installer

Security Update for Windows Internet Explorer 7 (KB929969)

Security Update for Windows Internet Explorer 7 (KB931768)

Security Update for Windows Internet Explorer 7 (KB933566)

Security Update for Windows Internet Explorer 7 (KB937143)

Security Update for Windows Internet Explorer 7 (KB938127)

Security Update for Windows Internet Explorer 7 (KB939653)

Security Update for Windows Internet Explorer 7 (KB942615)

Security Update for Windows Internet Explorer 7 (KB944533)

Security Update for Windows Internet Explorer 7 (KB961260)

Security Update for Windows Internet Explorer 7 (KB963027)

Security Update for Windows Internet Explorer 8 (KB969897)

Security Update for Windows Internet Explorer 8 (KB971961)

Security Update for Windows Internet Explorer 8 (KB972260)

Security Update for Windows Internet Explorer 8 (KB974455)

Security Update for Windows Internet Explorer 8 (KB976325)

Security Update for Windows Internet Explorer 8 (KB978207)

Security Update for Windows Media Player (KB911564)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player (KB954155)

Security Update for Windows Media Player (KB968816)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player 11 (KB936782)

Security Update for Windows Media Player 11 (KB954154)

Security Update for Windows Media Player 6.4 (KB925398)

Security Update for Windows Media Player 9 (KB917734)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB923689)

Security Update for Windows XP (KB923789)

Security Update for Windows XP (KB938464-v2)

Security Update for Windows XP (KB938464)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950760)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951066)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951698)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB954211)

Security Update for Windows XP (KB954459)

Security Update for Windows XP (KB954600)

Security Update for Windows XP (KB955069)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956841)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB957097)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958687)

Security Update for Windows XP (KB958690)

Security Update for Windows XP (KB958869)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960225)

Security Update for Windows XP (KB960715)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961371)

Security Update for Windows XP (KB961373)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB968537)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB969898)

Security Update for Windows XP (KB969947)

Security Update for Windows XP (KB970238)

Security Update for Windows XP (KB970430)

Security Update for Windows XP (KB971468)

Security Update for Windows XP (KB971486)

Security Update for Windows XP (KB971557)

Security Update for Windows XP (KB971633)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB972270)

Security Update for Windows XP (KB973346)

Security Update for Windows XP (KB973354)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973525)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB973904)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974318)

Security Update for Windows XP (KB974392)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975467)

Security Update for Windows XP (KB975560)

Security Update for Windows XP (KB975713)

Security Update for Windows XP (KB977165)

Security Update for Windows XP (KB977914)

Security Update for Windows XP (KB978037)

Security Update for Windows XP (KB978251)

Security Update for Windows XP (KB978262)

Security Update for Windows XP (KB978706)

SoundMAX

SUPERAntiSpyware Free Edition

UnInstall Envy24 Family Audio Device Driver

Uninstall MobWars Bot

Update for Windows Internet Explorer 8 (KB968220)

Update for Windows Internet Explorer 8 (KB976662)

Update for Windows XP (KB951978)

Update for Windows XP (KB955759)

Update for Windows XP (KB955839)

Update for Windows XP (KB967715)

Update for Windows XP (KB968389)

Update for Windows XP (KB971737)

Update for Windows XP (KB973687)

Update for Windows XP (KB973815)

Verizon FiOS Activation

Verizon Help and Support Tool

Verizon Yahoo! Applications

Viewpoint Media Player

Vz In Home Agent

WebFldrs XP

Windows Genuine Advantage Notifications (KB905474)

Windows Genuine Advantage Validation Tool (KB892130)

Windows Internet Explorer 7

Windows Internet Explorer 8

Windows Media Format 11 runtime

Windows Media Player 11

Windows XP Service Pack 3

Yahoo! Browser Services

Yahoo! Toolbar

==== Event Viewer Messages From Past Week ========

2/28/2010 12:15:45 PM, error: Service Control Manager [7023] - The Network Security service terminated with the following error: The system cannot find the file specified.

2/28/2010 12:15:44 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000243' while processing the file 'wisahiri.dll' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume.

2/28/2010 11:25:37 AM, error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume C:.

2/28/2010 10:58:15 AM, information: Windows File Protection [64001] - File replacement was attempted on the protected system file rundll32.exe. This file was restored to the original version to maintain system stability. The file version of the bad file is 4.2.2700.5512, the version of the system file is 5.1.2600.5512.

2/28/2010 10:57:20 AM, error: Service Control Manager [7023] - The SSHNAS service terminated with the following error: Invalid access to memory location.

2/28/2010 10:57:20 AM, error: Service Control Manager [7000] - The Automatic LiveUpdate Scheduler service failed to start due to the following error: The system cannot find the file specified.

2/28/2010 10:44:23 AM, error: Service Control Manager [7034] - The LiveUpdate Notice Service service terminated unexpectedly. It has done this 1 time(s).

2/28/2010 10:41:42 AM, information: Windows File Protection [64002] - File replacement was attempted on the protected system file atmarpc.sys. This file was restored to the original version to maintain system stability. The file version of the system file is 5.1.2600.5512.

2/28/2010 10:41:35 AM, error: Service Control Manager [7000] - The RAS Asynchronous Media Driver service failed to start due to the following error: The system cannot find the file specified.

2/28/2010 10:41:31 AM, information: Windows File Protection [64002] - File replacement was attempted on the protected system file asyncmac.sys. This file was restored to the original version to maintain system stability. The file version of the system file is 5.1.2600.5512.

2/28/2010 10:41:23 AM, error: Service Control Manager [7000] - The Microsoft Kernel Acoustic Echo Canceller service failed to start due to the following error: The system cannot find the file specified.

2/28/2010 10:41:00 AM, information: Windows File Protection [64002] - File replacement was attempted on the protected system file aec.sys. This file was restored to the original version to maintain system stability. The file version of the system file is 5.1.2601.3142.

2/28/2010 10:41:00 AM, information: Windows File Protection [64001] - File replacement was attempted on the protected system file ctfmon.exe. This file was restored to the original version to maintain system stability. The file version of the bad file is 4.2.2700.5512, the version of the system file is 5.1.2600.5512.

==== End Of File ===========================

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Please only use the t_reply.gif at bottom of forum window when starting a reply. Do not use quote box replies. Unless you do a very limited quote.

You will want to print out or copy these instructions to Notepad for offline reference!

eusa_hand.gif

If you are a casual viewer, do NOT try this on your system!

If you are not jpaulr and have a similar problem, do NOT post here; start your own topic

Do not run or start any other programs while these utilities and tools are in use!

icon_arrow.gif Do NOT run any other tools on your own or do any fixes other than what is listed here.

If you have questions, please ask before you do something on your own.

But it is important that you get going on these following steps.

=

Close any of your open programs while you run these tools.

ALSO, do NOT surf the web. Only go to sites I guide you to and this forum.

Step 1

Download to your Desktop FixPolicies.exe, by Bill Castner, MS-MVP, a self-extracting ZIP archive from

>>> here <<<

  • Double-click FixPolicies.exe.
  • Click the "Install" button on the bottom toolbar of the box that will open.
  • The program will create a new Folder called FixPolicies.
  • Double-click to Open the new Folder, and then double-click the file within: Fix_Policies.cmd.
  • A black box will briefly appear and then close.
  • This fix may prove temporary. Active malware may revert these changes at your next startup. You can safely run the utility again.

Step 2

1. Go >> Here << and download ERUNT

(ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.)

2. Install ERUNT by following the prompts

(use the default install settings but say no to the portion that asks you to add ERUNT to the start-up folder, if you like you can enable this option later)

3. Start ERUNT

(either by double clicking on the desktop icon or choosing to start the program at the end of the setup)

4. Choose a location for the backup

(the default location is C:\WINDOWS\ERDNT which is acceptable).

5. Make sure that at least the first two check boxes are ticked

6. Press OK

7. Press YES to create the folder.

Step 3

Set Windows to show all files and all folders.

On your Desktop, double click My Computer, from the menu options, select tools, then Folder Options, and then select VIEW Tab and look at all of settings listed.

"CHECK" (turn on) Display the contents of system folders.

Under column, Hidden files and folders----choose ( *select* ) Show hidden files and folders.

Next, un-check Hide extensions for known file types.

Next un-check Hide protected operating system files.

Step 4

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

For directions on how, see How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Do NOT turn off the firewall

  • Please double-click OTL.exe otlDesktopIcon.png to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • Copy all the lines in between the **** stars lines **** below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
    *****************************************************************
    :files
    c:\windows\system32\litinika.dll
    c:\windows\system32\wisahiri.dll
    c:\windows\system32\pegojehe.dll
    c:\windows\system32\app_dll.dll
    c:\windows\_VOIDrtfjwibceg
    c:\documents and settings\paul1\rundll32.exe
    c:\windows\system32\sshnas21.dll
    c:\windows\system32\mlfcache.dat
    C:\recycler
    D:\recycler
    e:\recycler
    f:\recycler
    g:\recycler
    h:\recycler
    :reg
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "risakubiza"=-
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "mitomapuw"=-
    :Commands
    [purity]
    [emptytemp]
    [CREATERESTOREPOINT]
    *****************************************************************
  • Return to OTL. Right click in the "Custom Scans/Fixes" window (under the aqua-blue bar) and choose Paste.
  • Close any browser(s) windows that may be open.
  • Using your mouse, click on the red-lettered button Run Fix.
  • Once you see a message box "Fix complete! Click OK to open the fix log."
    Click the OK button
  • The log will open in Notepad (your default text editor).
  • Save the log. Post a copy of that log in your next reply.

Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process.

If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTL\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

Step 5

Repeat the steps to disable your real-time AV monitors.

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

For directions on how, see How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Do NOT turn off the firewall

If you have a prior copy of Combofix, delete it now !

Download Combofix from any of the links below. You must rename it before saving it. Save it to your Desktop.

Link 1

Link 2

Link 3

CF_download_FF.gif

CF_download_rename.gif

* IMPORTANT !!! SAVE AS Combo-Fix.exe to your Desktop

If your I.E. browser shows a warning message at the top, do a Right-Click on the bar and select Download, saving it to the Desktop.

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • Double click on Combo-Fix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

RcAuto1.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

whatnext.png

Click on Yes, to continue scanning for malware.

Please watch Combofix as it runs, as you may see messages which require your response, or the pressing of OK button.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

-------------------------------------------------------

A caution - Do not run Combofix more than once.

Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock.

The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled.

If this occurs, please reboot to restore the desktop.

RE-Enable your AntiVirus and AntiSpyware applications.

Reply with copy of the OTL MovedFiles log and

C:\Combofix.txt

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OLT log (had to reboot a 2nd time b/c the desktop would not come up.)

All processes killed

========== FILES ==========

File\Folder c:\windows\system32\litinika.dll not found.

File\Folder c:\windows\system32\wisahiri.dll not found.

c:\windows\system32\pegojehe.dll moved successfully.

c:\windows\system32\app_dll.dll moved successfully.

c:\windows\_VOIDrtfjwibceg folder moved successfully.

c:\documents and settings\paul1\rundll32.exe moved successfully.

c:\windows\system32\sshnas21.dll moved successfully.

c:\windows\system32\mlfcache.dat moved successfully.

C:\RECYCLER\S-1-5-21-448539723-616249376-725345543-1005 folder moved successfully.

C:\RECYCLER\S-1-5-21-448539723-616249376-725345543-1004 folder moved successfully.

C:\RECYCLER\S-1-5-18 folder moved successfully.

C:\RECYCLER folder moved successfully.

File\Folder D:\recycler not found.

File\Folder e:\recycler not found.

File\Folder f:\recycler not found.

File\Folder g:\recycler not found.

File\Folder h:\recycler not found.

========== REGISTRY ==========

Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\risakubiza deleted successfully.

Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\mitomapuw deleted successfully.

========== COMMANDS ==========

[EMPTYTEMP]

User: #1Mom

->Temp folder emptied: 22020876 bytes

->Temporary Internet Files folder emptied: 53711027 bytes

->Java cache emptied: 31545568 bytes

->FireFox cache emptied: 40804577 bytes

User: All Users

User: Default User

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 33170 bytes

User: LocalService

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 10125536 bytes

User: NetworkService

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 73609168 bytes

User: Paul1

->Temp folder emptied: 744463194 bytes

->Temporary Internet Files folder emptied: 143805308 bytes

->Java cache emptied: 69421157 bytes

->FireFox cache emptied: 36907671 bytes

%systemdrive% .tmp files removed: 0 bytes

%systemroot% .tmp files removed: 2162283 bytes

%systemroot%\System32 .tmp files removed: 10156049 bytes

%systemroot%\System32\dllcache .tmp files removed: 0 bytes

%systemroot%\System32\drivers .tmp files removed: 0 bytes

Windows Temp folder emptied: 5354278 bytes

%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes

%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 89156 bytes

RecycleBin emptied: 0 bytes

Total Files Cleaned = 1,187.00 mb

Restore point Set: OTL Restore Point (64424509440)

OTL by OldTimer - Version 3.1.30.3 log created on 02282010_171047

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...

Combo Fix Log

ComboFix 10-02-27.04 - Paul1 02/28/2010 17:31:56.1.2 - x86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.93 [GMT -5:00]

Running from: c:\documents and settings\Paul1\Desktop\Combo-Fix.exe

AV: AntiVir Desktop *On-access scanning disabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\documents and settings\Paul1\Local Settings\Application Data\av.exe

c:\documents and settings\Paul1\rundll32 .exe

c:\documents and settings\Paul1\rundll32.exe

c:\program files\Internet Explorer\js.mui

c:\program files\Internet Explorer\wmpscfgs.exe

c:\windows\system32\certstore.dat

c:\windows\system32\ctfmon .exe

c:\windows\system32\hkcmd .exe

c:\windows\system32\igfxpers .exe

c:\windows\system32\igfxtray .exe

c:\windows\system32\perowimi.dll

c:\windows\system32\rundll32 .exe

c:\windows\Tasks\{35DC3473-A719-4d14-B7C1-FD326CA84A0C}.job

c:\windows\Tasks\{66BA574B-1E11-49b8-909C-8CC9E0E8E015}.job

.

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.

-------\Legacy_6TO4

-------\Legacy_SSHNAS

-------\Legacy__VOIDrtfjwibceg

-------\Service__VOIDrtfjwibceg

-------\Service_6to4

-------\Service_SSHNAS

((((((((((((((((((((((((( Files Created from 2010-01-28 to 2010-02-28 )))))))))))))))))))))))))))))))

.

2010-02-28 22:10 . 2010-02-28 22:10 -------- d-----w- C:\_OTL

2010-02-28 21:53 . 2010-02-28 21:53 -------- d-----w- c:\program files\ERUNT

2010-02-28 18:33 . 2010-02-28 18:33 -------- d-----w- c:\documents and settings\Paul1\Local Settings\Application Data\Temp

2010-02-28 17:14 . 2010-02-28 17:14 4 ----a-w- c:\program files\2996031.dat

2010-02-28 16:33 . 2010-02-28 16:33 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Google

2010-02-28 16:28 . 2010-02-28 16:28 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\Google

2010-02-28 15:59 . 2010-02-28 15:59 -------- d-sh--w- c:\windows\system32\config\systemprofile\IETldCache

2010-02-28 15:58 . 2010-02-28 15:58 -------- d-sh--w- c:\windows\system32\config\systemprofile\PrivacIE

2010-02-28 15:58 . 2010-02-28 15:58 -------- d-----w- c:\windows\system32\config\systemprofile\Application Data\Yahoo!

2010-02-28 15:58 . 2010-02-28 15:58 -------- d-----w- c:\windows\system32\config\systemprofile\Local Settings\Application Data\AIM Toolbar

2010-02-28 15:58 . 2010-02-28 17:18 -------- d-----w- c:\windows\system32\config\systemprofile\Local Settings\Application Data\Google

2010-02-28 15:55 . 2010-02-28 15:55 4 ----a-w- c:\program files\746640.dat

2010-02-20 23:26 . 2010-02-20 23:26 -------- d-----w- c:\program files\iPod

2010-02-20 23:26 . 2010-02-28 22:40 -------- d-----w- c:\program files\iTunes

1601-01-01 00:00 . 1601-01-01 00:00 0 ----a-w- c:\program files\106250.dat

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2010-02-28 22:40 . 2010-01-20 11:33 -------- d-----w- c:\program files\QuickTime

2010-02-28 22:40 . 2009-09-06 00:51 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2010-02-28 22:40 . 2009-07-04 20:43 -------- d-----w- c:\program files\Verizon

2010-02-28 22:40 . 2009-05-02 00:13 -------- d-----w- c:\program files\Audio Deck

2010-02-28 22:40 . 2005-09-20 13:36 55808 ----a-w- c:\windows\system32\igfxpers.exe

2010-02-28 22:40 . 2007-05-15 15:08 55808 ----a-w- c:\windows\system32\hkcmd.exe

2010-02-28 22:40 . 2007-05-15 15:08 55808 ----a-w- c:\windows\system32\igfxtray.exe

2010-02-28 22:23 . 2005-09-20 13:36 55808 ----a-w- c:\windows\system32\igfxpers .exe

2010-02-28 22:23 . 2007-05-15 15:08 55808 ----a-w- c:\windows\system32\hkcmd .exe

2010-02-28 22:23 . 2007-05-15 15:08 55808 ----a-w- c:\windows\system32\igfxtray .exe

2010-02-28 22:23 . 2009-09-05 22:34 -------- d-----w- c:\program files\SUPERAntiSpyware

2010-02-28 22:23 . 2009-06-19 22:47 -------- d-----w- c:\program files\AIM6

2010-02-28 17:44 . 2007-09-22 23:15 -------- d-----w- c:\documents and settings\Paul1\Application Data\U3

2010-02-28 16:28 . 2007-06-02 14:33 -------- d-----w- c:\program files\Google

2010-02-20 23:26 . 2007-10-28 23:32 -------- d-----w- c:\program files\Common Files\Apple

2010-02-20 23:19 . 2010-02-20 23:19 72488 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.3.15\SetupAdmin.exe

2010-01-12 20:25 . 2010-01-14 23:07 52224 ----a-w- c:\documents and settings\Paul1\Application Data\Mozilla\Firefox\Profiles\3x29nyyw.default\extensions\{7b13ec3e-999a-4b70-b9cb-2617b8323822}\components\FFExternalAlert.dll

2010-01-12 20:25 . 2010-01-14 23:07 101376 ----a-w- c:\documents and settings\Paul1\Application Data\Mozilla\Firefox\Profiles\3x29nyyw.default\extensions\{7b13ec3e-999a-4b70-b9cb-2617b8323822}\components\RadioWMPCore.dll

2010-01-07 21:07 . 2009-09-06 00:51 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-01-07 21:07 . 2009-09-06 00:51 19160 ----a-w- c:\windows\system32\drivers\mbam.sys

2009-12-31 16:50 . 2004-08-04 12:00 353792 ----a-w- c:\windows\system32\drivers\srv.sys

2009-12-25 03:09 . 2009-12-25 03:09 79488 ----a-w- c:\documents and settings\Paul1\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll

2009-12-23 13:43 . 2009-05-16 10:30 56816 ----a-w- c:\windows\system32\drivers\avgntflt.sys

2009-12-21 19:14 . 2004-08-04 12:00 916480 ----a-w- c:\windows\system32\wininet.dll

2009-12-16 18:43 . 2007-05-15 14:31 343040 ----a-w- c:\windows\system32\mspaint.exe

2009-12-14 07:08 . 2004-08-04 12:00 33280 ----a-w- c:\windows\system32\csrsrv.dll

2009-12-08 19:26 . 2004-08-04 12:00 2145280 ----a-w- c:\windows\system32\ntoskrnl.exe

2009-12-08 18:43 . 2004-08-03 22:59 2023936 ----a-w- c:\windows\system32\ntkrnlpa.exe

2009-12-04 18:22 . 2004-08-04 12:00 455424 ----a-w- c:\windows\system32\drivers\mrxsmb.sys

2010-02-07 15:01 . 2010-02-07 15:01 119808 ----a-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll

.

<pre>
c:\program files\Adobe\Reader 8.0\Reader\reader_sl .exe
c:\program files\AIM6\aim6 .exe
c:\program files\Analog Devices\Core\smax4pnp .exe
c:\program files\Audio Deck\enmixcpl .exe
c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\pifsvc .exe
c:\program files\Google\Google Desktop Search\googledesktop .exe
c:\program files\Google\GoogleToolbarNotifier\googletoolbarnotifier .exe
c:\program files\Google\GoogleToolbarNotifier\googletoolbarnotifier .exe
c:\program files\iTunes\ituneshelper .exe
c:\program files\Java\jre6\bin\jusched .exe
c:\program files\Malwarebytes' Anti-Malware\mbam .exe
c:\program files\QuickTime\qttask .exe
c:\program files\QuickTime\qttask .exe
c:\program files\QuickTime\qttask .exe
c:\program files\QuickTime\qttask .exe
c:\program files\QuickTime\qttask .exe
c:\program files\QuickTime\qttask .exe
c:\program files\QuickTime\qttask .exe
c:\program files\QuickTime\qttask .exe
c:\program files\QuickTime\qttask .exe
c:\program files\QuickTime\qttask .exe
c:\program files\QuickTime\qttask .exe
c:\program files\QuickTime\qttask .exe
c:\program files\QuickTime\qttask .exe
c:\program files\Seagate\SeagateManager\FreeAgent Status\stxmenumgr .exe
c:\program files\SUPERAntiSpyware\superantispyware .exe
c:\program files\Verizon\mccitrayapp .exe
c:\program files\Yahoo!\Messenger\yahoom~1 .exe
c:\windows\system32\hkcmd .exe
c:\windows\system32\igfxpers .exe
c:\windows\system32\igfxtray .exe
c:\windows\system32\rundll32 .exe
</pre>

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"swg"="c:\program files\google\googletoolbarnotifier\googletoolbarnotifier .exe" [2010-02-28 55808]

"Aim6"="c:\program files\AIM6\aim6.exe" [2010-02-28 55808]

"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2010-02-28 55808]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"QuickTime Task"="c:\program files\quicktime\qttask .exe -atboottime" [X]

"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2010-02-28 55808]

"igfxtray"="c:\windows\system32\igfxtray.exe" [2010-02-28 55808]

"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2010-02-28 55808]

"igfxpers"="c:\windows\system32\igfxpers.exe" [2010-02-28 55808]

"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2010-02-28 55808]

"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2010-02-28 55808]

"MaxMenuMgr"="c:\program files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe" [2010-02-28 55808]

"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2010-02-28 55808]

"EnvyHFCPL"="c:\program files\Audio Deck\EnMixCPL.exe" [2010-02-28 55808]

"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2009-03-02 209153]

"Verizon_McciTrayApp"="c:\program files\Verizon\McciTrayApp.exe" [2010-02-28 55808]

"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2010-02-28 55808]

"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2010-02-28 55808]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-02-28 55808]

"mitomapuw"="c:\windows\system32\pegojehe.dll" [N/A]

"risakubiza"="litinika.dll" [N/A]

c:\documents and settings\Paul1\Start Menu\Programs\Startup\

ERUNT AutoBackup.lnk - c:\program files\ERUNT\AUTOBACK.EXE [2005-10-20 38912]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-2-17 65588]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]

"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]

2009-09-03 19:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]

"AntiVirusOverride"=dword:00000001

"FirewallOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

"DisableNotifications"= 1 (0x1)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=

"c:\\Program Files\\AIM6\\aim6.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [9/4/2009 1:50 PM 9968]

R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [9/4/2009 1:49 PM 74480]

R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [5/16/2009 5:30 AM 108289]

R2 FreeAgentGoNext Service;Seagate Service;c:\program files\Seagate\SeagateManager\Sync\FreeAgentService.exe [10/28/2008 3:42 PM 156968]

R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [6/19/2009 5:48 PM 24652]

R3 Envy24HFS;ICE Envy24 Family Audio Controller WDM;c:\windows\system32\drivers\Envy24HF.sys [11/30/2007 9:18 PM 577664]

R3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [9/4/2009 1:50 PM 7408]

S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2/28/2010 11:28 AM 135664]

S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\Google\Google Desktop Search\googledesktop.exe [10/2/2007 6:39 AM 55808]

S3 membus;membus;c:\windows\system32\membus.sys [8/4/2004 7:00 AM 2304]

.

Contents of the 'Scheduled Tasks' folder

2010-02-09 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 17:34]

2010-02-28 c:\windows\Tasks\At1.job

- c:\program files\internet explorer\wmpscfgs.exe [2010-02-28 22:40]

2010-02-28 c:\windows\Tasks\At10.job

- c:\program files\internet explorer\wmpscfgs.exe [2010-02-28 22:40]

2010-02-28 c:\windows\Tasks\At11.job

- c:\program files\internet explorer\wmpscfgs.exe [2010-02-28 22:40]

2010-02-28 c:\windows\Tasks\At12.job

- c:\program files\internet explorer\wmpscfgs.exe [2010-02-28 22:40]

2010-02-28 c:\windows\Tasks\At13.job

- c:\program files\internet explorer\wmpscfgs.exe [2010-02-28 22:40]

2010-02-28 c:\windows\Tasks\At14.job

- c:\program files\internet explorer\wmpscfgs.exe [2010-02-28 22:40]

2010-02-28 c:\windows\Tasks\At15.job

- c:\program files\internet explorer\wmpscfgs.exe [2010-02-28 22:40]

2010-02-28 c:\windows\Tasks\At16.job

- c:\program files\internet explorer\wmpscfgs.exe [2010-02-28 22:40]

2010-02-28 c:\windows\Tasks\At17.job

- c:\program files\internet explorer\wmpscfgs.exe [2010-02-28 22:40]

2010-02-28 c:\windows\Tasks\At18.job

- c:\program files\internet explorer\wmpscfgs.exe [2010-02-28 22:40]

2010-02-28 c:\windows\Tasks\At19.job

- c:\program files\internet explorer\wmpscfgs.exe [2010-02-28 22:40]

2010-02-28 c:\windows\Tasks\At2.job

- c:\program files\internet explorer\wmpscfgs.exe [2010-02-28 22:40]

2010-02-28 c:\windows\Tasks\At20.job

- c:\program files\internet explorer\wmpscfgs.exe [2010-02-28 22:40]

2010-02-28 c:\windows\Tasks\At21.job

- c:\program files\internet explorer\wmpscfgs.exe [2010-02-28 22:40]

2010-02-28 c:\windows\Tasks\At22.job

- c:\program files\internet explorer\wmpscfgs.exe [2010-02-28 22:40]

2010-02-28 c:\windows\Tasks\At23.job

- c:\program files\internet explorer\wmpscfgs.exe [2010-02-28 22:40]

2010-02-28 c:\windows\Tasks\At24.job

- c:\program files\internet explorer\wmpscfgs.exe [2010-02-28 22:40]

2010-02-28 c:\windows\Tasks\At3.job

- c:\program files\internet explorer\wmpscfgs.exe [2010-02-28 22:40]

2010-02-28 c:\windows\Tasks\At4.job

- c:\program files\internet explorer\wmpscfgs.exe [2010-02-28 22:40]

2010-02-28 c:\windows\Tasks\At5.job

- c:\program files\internet explorer\wmpscfgs.exe [2010-02-28 22:40]

2010-02-28 c:\windows\Tasks\At6.job

- c:\program files\internet explorer\wmpscfgs.exe [2010-02-28 22:40]

2010-02-28 c:\windows\Tasks\At7.job

- c:\program files\internet explorer\wmpscfgs.exe [2010-02-28 22:40]

2010-02-28 c:\windows\Tasks\At8.job

- c:\program files\internet explorer\wmpscfgs.exe [2010-02-28 22:40]

2010-02-28 c:\windows\Tasks\At9.job

- c:\program files\internet explorer\wmpscfgs.exe [2010-02-28 22:40]

2010-02-28 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-28 16:27]

2010-02-28 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-28 16:27]

2010-02-28 c:\windows\Tasks\User_Feed_Synchronization-{77B2C48F-EA7F-4F1E-8AB9-11D2601C15A2}.job

- c:\windows\system32\msfeedssync.exe [2006-10-17 08:31]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.cnn.com/

uInternet Settings,ProxyOverride = *.local

IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html

Trusted Zone: ameritrade.com

Trusted Zone: ameritrade.com\research

Trusted Zone: ameritrade.com\wwws

Trusted Zone: tdameritrade.com

Trusted Zone: tdameritrade.com\www

DPF: Web-Based Email Tools - hxxp://email.secureserver.net/Download.CAB

FF - ProfilePath - c:\documents and settings\Paul1\Application Data\Mozilla\Firefox\Profiles\3x29nyyw.default\

FF - prefs.js: browser.startup.homepage - hxxp://www.cnn.com/

FF - component: c:\program files\Mozilla Firefox\components\GoogleDesktopMozilla.dll

FF - plugin: c:\program files\Google\Update\1.2.183.17\npGoogleOneClick8.dll

FF - plugin: c:\program files\Mozilla Firefox\plugins\npViewpoint.dll

FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll

---- FIREFOX POLICIES ----

FF - user.js: yahoo.homepage.dontask - true.

- - - - ORPHANS REMOVED - - - -

SharedTaskScheduler-{aaa4ca1e-6db4-4d38-a4ac-87509c3dafd5} - c:\windows\system32\pegojehe.dll

SSODL-henagakam-{aaa4ca1e-6db4-4d38-a4ac-87509c3dafd5} - c:\windows\system32\pegojehe.dll

AddRemove-LiveUpdate - c:\program files\Symantec\LiveUpdate\LSETUP.EXE

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2010-02-28 17:39

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

c:\windows\system32\rundll32 .exe 33280 bytes executable

c:\windows\system32\hkcmd .exe 55808 bytes executable

c:\windows\system32\igfxpers .exe 55808 bytes executable

c:\windows\system32\igfxtray .exe 55808 bytes executable

scan completed successfully

hidden files: 4

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]

@Denied: (2) (LocalSystem)

"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,

d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,06,d2,3c,f7,e9,5f,6c,47,b8,de,9e,\

"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,

d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,06,d2,3c,f7,e9,5f,6c,47,b8,de,9e,\

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(632)

c:\program files\SUPERAntiSpyware\SASWINLO.dll

c:\windows\system32\WININET.dll

- - - - - - - > 'explorer.exe'(3988)

c:\windows\system32\WININET.dll

c:\windows\system32\ieframe.dll

c:\windows\system32\webcheck.dll

c:\windows\system32\WPDShServiceObj.dll

c:\windows\system32\PortableDeviceTypes.dll

c:\windows\system32\PortableDeviceApi.dll

c:\program files\SUPERAntiSpyware\SASSEH.DLL

.

------------------------ Other Running Processes ------------------------

.

c:\program files\Avira\AntiVir Desktop\avguard.exe

c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

c:\program files\Bonjour\mDNSResponder.exe

c:\program files\Java\jre6\bin\jqs.exe

c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc .exe

c:\program files\Common Files\Motive\McciCMService.exe

c:\program files\analog devices\core\smax4pnp .exe

c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc .exe

c:\program files\google\google desktop search\googledesktop .exe

c:\program files\seagate\seagatemanager\freeagent status\stxmenumgr .exe

c:\program files\google\googletoolbarnotifier\googletoolbarnotifier .exe

c:\program files\verizon\mccitrayapp .exe

c:\program files\audio deck\enmixcpl .exe

c:\program files\java\jre6\bin\jusched .exe

c:\program files\superantispyware\superantispyware .exe

c:\program files\aim6\aim6 .exe

c:\program files\itunes\ituneshelper .exe

c:\program files\AIM6\aolsoftware.exe

c:\program files\iPod\bin\iPodService.exe

c:\program files\Mozilla Firefox\firefox.exe

.

**************************************************************************

.

Completion time: 2010-02-28 17:46:05 - machine was rebooted

ComboFix-quarantined-files.txt 2010-02-28 22:45

Pre-Run: 126,032,044,032 bytes free

Post-Run: 125,935,644,672 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

- - End Of File - - 4375A0C5497B3748F8D631BEDEC1B82A

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Download The Avenger by Swandog46 from here.

  • Unzip/extract it to a folder on your desktop.
  • Double click on avenger.exe to run The Avenger.
  • Click OK.
  • Make sure that the box next to Scan for rootkits has a tick in it and that the box next to Automatically disable any rootkits found does not have a tick in it.
  • Copy all of the text in the below textbox to the clibpboard by highlighting it and then pressing Ctrl+C.
    Files to delete:
    c:\windows\system32\pegojehe.dll
    c:\windows\Tasks\At1.job
    c:\windows\Tasks\At2.job
    c:\windows\Tasks\At3.job
    c:\windows\Tasks\At4.job
    c:\windows\Tasks\At5.job
    c:\windows\Tasks\At6.job
    c:\windows\Tasks\At7.job
    c:\windows\Tasks\At8.job
    c:\windows\Tasks\At9.job
    c:\windows\Tasks\At10.job
    c:\windows\Tasks\At11.job
    c:\windows\Tasks\At12.job
    c:\windows\Tasks\At13.job
    c:\windows\Tasks\At14.job
    c:\windows\Tasks\At15.job
    c:\windows\Tasks\At16.job
    c:\windows\Tasks\At17.job
    c:\windows\Tasks\At18.job
    c:\windows\Tasks\At19.job
    c:\windows\Tasks\At20.job
    c:\windows\Tasks\At21.job
    c:\windows\Tasks\At22.job
    c:\windows\Tasks\At23.job
    c:\windows\Tasks\At24.job
    c:\program files\106250.dat

    Registry values to delete:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run | mitomapuw
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run | risakubiza


  • In the avenger window, click the Paste Script from Clipboard icon, pastets4.png button.
  • :!: Make sure that what appears in Avenger matches exactly what you were asked to Copy/Paste from the Code box above.
  • Click the Execute button.
  • You will be asked Are you sure you want to execute the current script?.
  • Click Yes.
  • You will now be asked First step completed --- The Avenger has been successfully set up to run on next boot. Reboot now?.
  • Click Yes.
  • Your PC will now be rebooted.
  • Note: If the above script contains Drivers to delete: or Drivers to disable:, then The Avenger will require two reboots to complete its operation.
  • If that is the case, it will force a BSOD on the first reboot. This is normal & expected behaviour.
  • After your PC has completed the necessary reboots, a log should automatically open. Please copy/paste the contents of c:\avenger.txt into your next reply.

Not all the items will be found; so do not worry. Hopefully enough of the rootkit will be removed so that we can continue forward with more cleaning.

If you get a blue screen abort when it reboots, please write down all the information, STOP codes and description.

and then reboot the system again.

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I meant to mention I was able to get the Defogger to work - it was run earlier before the OLT / combo fix step.

I haven't "re-enabled" yet.

Logfile of The Avenger Version 2.0, © by Swandog46

http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.

Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.

No rootkits found!

Error: file "c:\windows\system32\pegojehe.dll" not found!

Deletion of file "c:\windows\system32\pegojehe.dll" failed!

Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)

--> the object does not exist

File "c:\windows\Tasks\At1.job" deleted successfully.

File "c:\windows\Tasks\At2.job" deleted successfully.

File "c:\windows\Tasks\At3.job" deleted successfully.

File "c:\windows\Tasks\At4.job" deleted successfully.

File "c:\windows\Tasks\At5.job" deleted successfully.

File "c:\windows\Tasks\At6.job" deleted successfully.

File "c:\windows\Tasks\At7.job" deleted successfully.

File "c:\windows\Tasks\At8.job" deleted successfully.

File "c:\windows\Tasks\At9.job" deleted successfully.

File "c:\windows\Tasks\At10.job" deleted successfully.

File "c:\windows\Tasks\At11.job" deleted successfully.

File "c:\windows\Tasks\At12.job" deleted successfully.

File "c:\windows\Tasks\At13.job" deleted successfully.

File "c:\windows\Tasks\At14.job" deleted successfully.

File "c:\windows\Tasks\At15.job" deleted successfully.

File "c:\windows\Tasks\At16.job" deleted successfully.

File "c:\windows\Tasks\At17.job" deleted successfully.

File "c:\windows\Tasks\At18.job" deleted successfully.

File "c:\windows\Tasks\At19.job" deleted successfully.

File "c:\windows\Tasks\At20.job" deleted successfully.

File "c:\windows\Tasks\At21.job" deleted successfully.

File "c:\windows\Tasks\At22.job" deleted successfully.

File "c:\windows\Tasks\At23.job" deleted successfully.

File "c:\windows\Tasks\At24.job" deleted successfully.

Registry value "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|mitomapuw" deleted successfully.

Registry value "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|risakubiza" deleted successfully.

Completed script processing.

*******************

Finished! Terminate.

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Leave the Defogger & it's re-enable to later. The system has a pretty serious Vundo infection. I'd like for you to do the 3 following scans. Have plenty of patience (infinite patience) as each one of them runs. Do not use the system for other tasks.

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

For directions on how, see How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Do NOT turn off the firewall

Step 1

Please download and run the Trend Micro Sysclean Package on your computer.

NOTE! This scan will probably take a long time to run on your computer so be patient and don't use it while it's scanning.

  • Trend Micro Damage Cleanup Engine

[*]Make sure you read this document to understand how to use the program.

Trend Micro Sysclean Package README 1st

[*]Basically there are 3 parts that need to be downloaded and SAVED from these links:

[*]Download icon_arrow.gifSysclean Package

[*]Download icon_arrow.gifVirus Pattern Files that will be a LPTxxx.ZIP file

[*]Download icon_arrow.gifSpyware Pattern Files this is a SSAPIPTNxxx.ZIP

It is the 4th listed file, under title "Detection and Cleanup (Trend Micro Anti-Spyware)

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Yah you weren't kidding... that took some patience. This is an older PC not a lot of UMPH so... here you go.

It is working better for sure... am I clean? Still getting trojan warnings w/ Kaspersky in Adobe?

/--------------------------------------------------------------\

| Trend Micro System Cleaner |

| Copyright 2009-2010, Trend Micro, Inc. |

| http://www.trendmicro.com |

\--------------------------------------------------------------/

2010-02-28, 18:44:35, Auto-clean mode specified.

2010-02-28, 18:44:36, Initialized Rootkit Driver version 2.2.0.1004.

2010-02-28, 18:44:36, Running scanner "C:\DCE\TSC.BIN"...

2010-02-28, 18:45:20, Scanner "C:\DCE\TSC.BIN" has finished running.

2010-02-28, 18:45:20, TSC Log:

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I'm going to have OTL remove 3 files tagged by the last scans. I note that the MBAM scan found and removed a rootkit "membus.sys"

That plus the notations by SYSCLEAM of a trojan agent TROJ-KRAP.SMD has me concerned.

  • Please double-click OTL.exe otlDesktopIcon.png to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • Copy all the lines in between the **** stars lines **** below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
    *****************************************************************
    :files
    C:\WINDOWS\Temp\wmpscfgs.exe
    C:\Program Files\Adobe\6729140.old
    C:\Program Files\Adobe\6729140.old
    C:\recycler
    D:\recycler
    e:\recycler
    f:\recycler
    g:\recycler
    h:\recycler
    :Commands
    [purity]
    [emptytemp]
    [CREATERESTOREPOINT]
    *****************************************************************
  • Return to OTL. Right click in the "Custom Scans/Fixes" window (under the aqua-blue bar) and choose Paste.
  • Close any browser(s) windows that may be open.
  • Using your mouse, click on the red-lettered button Run Fix.
  • Once you see a message box "Fix complete! Click OK to open the fix log."
    Click the OK button
  • The log will open in Notepad (your default text editor).
  • Save the log. Post a copy of that log in your next reply.

Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process.

If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTL\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

Next:

Download RootRepeal from one of these links:

>> Link 1<<

or >>Link 2<<

or >>Link 3<<

  • SAVE the zip download to your Desktop.
  • Extract the archive to a folder you create such as C:\RootRepeal
  • Double-click RootRepeal.exe to launch the program (Vista users should right-click and select "Run as Administrator).
  • Click the "File" tab (located at the bottom of the RootRepeal screen)
  • Click the "Scan" button
  • In the popup dialog, check the drives to be scanned - making sure to check your primary operating system drive - normally C:
  • Click OK and the file scan will begin
  • When the scan is done, there will be files listed, but most if not all of them will be legitimate
  • Click the "Save Report" Button
  • Save the log file to your Documents folder
  • Post the content of the RootRepeal file scan log in your next reply.

Next:

Disable any script blocker if your antivirus/antimalware has it.

Then double click dds.scr to run the tool.

DDS will run in a command prompt window and will take 3 to 4 minutes or so.

  • When done, DDS will open two (2) logs:
  • DDS.txt
  • Attach.txt
  • Save both reports to your desktop.

Reply with copy of the OTL MOvedFiles log &

Rootrepeal log

DDS.txt

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Attached are the 3 specified logs. The attach.txt log was produced but you did not ask for it? I have it if you need it.

Paul

OLT Log

All processes killed

========== FILES ==========

File\Folder C:\WINDOWS\Temp\wmpscfgs.exe not found.

C:\Program Files\Adobe\6729140.old moved successfully.

File\Folder C:\Program Files\Adobe\6729140.old not found.

File\Folder C:\recycler not found.

File\Folder D:\recycler not found.

File\Folder e:\recycler not found.

File\Folder f:\recycler not found.

File\Folder g:\recycler not found.

File\Folder h:\recycler not found.

========== COMMANDS ==========

[EMPTYTEMP]

User: #1Mom

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 0 bytes

->Java cache emptied: 0 bytes

->FireFox cache emptied: 0 bytes

User: All Users

User: Default User

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 0 bytes

User: LocalService

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 32902 bytes

User: NetworkService

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 32902 bytes

User: Paul1

->Temp folder emptied: 99186637 bytes

->Temporary Internet Files folder emptied: 17437735 bytes

->Java cache emptied: 128013 bytes

->FireFox cache emptied: 32214258 bytes

%systemdrive% .tmp files removed: 0 bytes

%systemroot% .tmp files removed: 0 bytes

%systemroot%\System32 .tmp files removed: 0 bytes

%systemroot%\System32\dllcache .tmp files removed: 0 bytes

%systemroot%\System32\drivers .tmp files removed: 0 bytes

Windows Temp folder emptied: 3284 bytes

%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes

%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 34320 bytes

RecycleBin emptied: 0 bytes

Total Files Cleaned = 142.00 mb

Restore point Set: OTL Restore Point (64424509440)

OTL by OldTimer - Version 3.1.30.3 log created on 03012010_230207

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...

ROOT REPEAL LOG

ROOTREPEAL © AD, 2007-2009

==================================================

Scan Start Time: 2010/03/01 23:14

Program Version: Version 1.3.5.0

Windows Version: Windows XP SP3

==================================================

Hidden/Locked Files

-------------------

Path: C:\hiberfil.sys

Status: Locked to the Windows API!

DDS LOG

DDS (Ver_09-12-01.01) - NTFSx86

Run by Paul1 at 23:15:52.26 on Mon 03/01/2010

Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.237 [GMT -5:00]

AV: AntiVir Desktop *On-access scanning disabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Avira\AntiVir Desktop\sched.exe

svchost.exe

C:\Program Files\Avira\AntiVir Desktop\avguard.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\Motive\McciCMService.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Avira\AntiVir Desktop\avgnt.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\System32\svchost.exe -k HTTPFilter

C:\Program Files\Mozilla Firefox\firefox.exe

C:\WINDOWS\system32\wscntfy.exe

C:\Documents and Settings\Paul1\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = about:blank

mStart Page = about:blank

uInternet Settings,ProxyOverride = *.local

uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll

mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll

BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll

BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll

BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll

BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.4723.1820\swg.dll

BHO: AIM Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - c:\program files\aim toolbar\aimtb.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll

TB: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

uRun: [Yahoo! Pager] "c:\progra~1\yahoo!\messen~1\YAHOOM~1.EXE" -quiet

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min

StartupFolder: c:\docume~1\paul1\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE

IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll

IE: {0b83c99c-1efa-4259-858f-bcb33e007a5b} - {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll

IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll

Trusted Zone: ameritrade.com

Trusted Zone: ameritrade.com\research

Trusted Zone: ameritrade.com\wwws

Trusted Zone: tdameritrade.com

Trusted Zone: tdameritrade.com\www

DPF: Web-Based Email Tools - hxxp://email.secureserver.net/Download.CAB

DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://activatemyfios.verizon.net/sdcCommon/download/FIOS/Verizon%20FiOS%20Installer.cab

DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://a1540.g.akamai.net/7/1540/52/20070501/qtinstall.info.apple.com/qtactivex/qtplugin.cab

DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab

DPF: {C946EF6D-296D-4907-A6E1-ED0E8E5AF024} - hxxp://mail.lycos.com/hanmail-ax/AttachMail.cab

DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll

Notify: igfxcui - igfxdev.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\paul1\applic~1\mozilla\firefox\profiles\3x29nyyw.default\

FF - prefs.js: browser.startup.homepage - hxxp://www.cnn.com/

FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll

FF - plugin: c:\program files\google\update\1.2.183.17\npGoogleOneClick8.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll

FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----

FF - user.js: yahoo.homepage.dontask - truec:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-5-16 11608]

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-9-4 9968]

R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-9-4 74480]

R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-5-16 108289]

R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-5-16 185089]

R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-5-16 56816]

R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2008-10-28 156968]

R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-6-19 24652]

R3 Envy24HFS;ICE Envy24 Family Audio Controller WDM;c:\windows\system32\drivers\Envy24HF.sys [2007-11-30 577664]

S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-28 135664]

S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-9-4 7408]

S4 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589; [x]

=============== Created Last 30 ================

2010-02-28 23:38:27 0 d-----w- C:\DCE

2010-02-28 22:29:01 0 d-sha-r- C:\cmdcons

2010-02-28 22:28:08 98816 ----a-w- c:\windows\sed.exe

2010-02-28 22:28:08 77312 ----a-w- c:\windows\MBR.exe

2010-02-28 22:28:08 261632 ----a-w- c:\windows\PEV.exe

2010-02-28 22:28:08 161792 ----a-w- c:\windows\SWREG.exe

2010-02-28 22:10:47 0 d-----w- C:\_OTL

2010-02-28 21:17:08 0 ----a-w- c:\documents and settings\paul1\defogger_reenable

2010-02-28 17:14:30 4 ----a-w- c:\program files\2996031.dat

2010-02-28 15:55:21 4 ----a-w- c:\program files\746640.dat

2010-02-20 23:26:52 0 d-----w- c:\program files\iPod

2010-02-20 23:26:32 0 d-----w- c:\program files\iTunes

==================== Find3M ====================

2010-01-07 21:07:14 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-01-07 21:07:04 19160 ----a-w- c:\windows\system32\drivers\mbam.sys

2009-12-21 19:14:05 916480 ------w- c:\windows\system32\wininet.dll

2009-12-16 18:43:27 343040 ----a-w- c:\windows\system32\mspaint.exe

2009-12-14 07:08:23 33280 ----a-w- c:\windows\system32\csrsrv.dll

2009-12-08 19:26:15 2145280 ------w- c:\windows\system32\ntoskrnl.exe

2009-12-08 18:43:51 2023936 ------w- c:\windows\system32\ntkrnlpa.exe

2009-03-08 00:42:23 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009030720090308\index.dat

============= FINISH: 23:16:01.64 ===============

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Paul,

You did right. I did not want the Attach report.

Let's have you do a system restore cleanup & then follow that by a new FULL scan with MBAM.

The MBAM scan should run a bit faster than last time, no more than 35 minutes.

Please close & save & exit any open documents, and close user apps you started.

Run Disk Cleanup with the System Restore Cleanup as outlined here by Bert Kinney, MS MVP

http://bertk.mvps.org/html/diskclean.html

Start your MBAM MalwareBytes' Anti-Malware.

Click the Settings Tab. Make sure all option lines have a checkmark.

Next, Click the Update tab. Press the "Check for Updates" button.

When done, click the Scanner tab.

Do a FULL Scan.

When the scan is complete, click OK, then Show Results to view the results.

Make sure that everything is checked, and click Remove Selected.

When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.

The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

Reply with copy of latest MBAM scan log.

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MBAM log looks clean. I was not prompted to reboot.

Malwarebytes' Anti-Malware 1.44

Database version: 3811

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

3/2/2010 6:43:09 AM

mbam-log-2010-03-02 (06-43-09).txt

Scan type: Full Scan (C:\|)

Objects scanned: 175460

Time elapsed: 37 minute(s), 39 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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Hello Paul,

Your system is good to go after you complete the following update and the cleanup steps.

Use the defogger reversion after you are done.

Close and save any open documents & any programs you started. Let these updates & utilities run without your starting other tasks.

javaicon.gifYour Java runtime is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

  • Download the latest version of Java Runtime Environment (JRE) 6 and save it to your desktop.
  • Scroll down to where it says "Java SE Runtime Environment (JRE) - JRE 6 Update 18 -"
  • Click the " red Download JRE" button.
  • Select the Windows platform from the dropdown menu.
  • Read the License Agreement and then check the box that says: "Java SE Runtime Environment 6u18 with JavaFX 1 License Agreement . ". Click on Continue.The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java) in the name.
    Remove any prior Java runtime versions.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u18-windows-i586.exe to install the newest version.

  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup) javaicon.gif
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      • Applications and Applets
        Trace and Log Files

      [*]Click OK on Delete Temporary Files Window

      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.

      [*]Click OK to leave the Temporary Files Window

Small tweaks for Java runtime, since most all users do not need to load Java at each Windows startup:

Click Advanced Tab. Expand the Miscellaneous item.

UN-check the line Java quick starter

If you want to also un-check the "Check for updates automatically" you may:

Click the Update tab. un-check the line if it is checked.

Press Apply then OK. Close the applet when done.

To test your Java Run-time, you may go to this page http://www.java.com/en/download/help/testvm.xml

When all is well, you should see Java Version: 1.6.0_18 from Sun Microsystems Inc.

Cleanups / removals

Go to Control Panel and Add-or-Remove programs.

Look for Kaspersky Online and click the line for it. Select Change/Remove to de-install it.

OK & Exit out of Control Panel

I see that you are clear of your original issues.

If you have a problem with these steps, or something does not quite work here, do let me know.

The following few steps will remove tools we used; followed by advice on staying safer.

The "/uninstall" in the Run line below is to start Combofix for it's cleanup & removal function.

Note the space after exe and before the slash mark.

The utility must be removed to prevent any un-intentional or accidental usage, PLUS, to free up much space on your hard disk.

  • Click Start, then click Run. Then type in
    the text box that opens, type or copy/paste
    Combo-Fix.exe /uninstall
    and then click OK.

IF you run into a hitch removing Combofix, continue forward anyway to the remaining steps.

  • Please double-click OTL.exe otlDesktopIcon.png to run it.
  • Click on the CleanUp! button at upper Right corner. When you do this a text file named cleanup.txt will be downloaded from the internet. If you get a warning from your firewall or other security programs regarding OTL attempting to contact the internet you should allow it to do so. After the list has been download you'll be asked if you want to Begin cleanup process? Select Yes.
  • This step removes the files, folders, and shortcuts created by the tools I had you download and run.

Stay safe. We are done here. Best to you. :D

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