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mbam.exe unable to run


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Hello all! I got a virus on my computer called Antivirus Soft, and I followed the guide from bleepingcomputer.com-http://www.bleepingcomputer.com/virus-removal/remove-antivirus-soft.

I managed to run rkill, but malwarebytes anti-malware could not be installed. I keep getting "unable to find mbam.exe" and when I look in the program, this file is not in there. Is there a way to fix it? I managed to download PC Doctor, but another virus has gotten into my computer and this is getting very annoying. My norton file even before all of this, kept on allowing some popups and many things (such as Antivirus Soft) were able to escape. My mouse sometimes gets times where it cannot work, and there were often flashes on my computer screen where my mouse supposedly opened or closed some programs, but I did not even move my mouse at all.

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Hello Eterain, and welcome to malwarebytes.org

You may be infected with malware which is deleting mbam.exe on installation.

Please try to run MBAM using this method:


If MBAM will run, update it and do a Quick Scan to see if you are infected.

If you need help with malware removal, please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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