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Can't get rid of trojan.vundo.h


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I have my infected computer offline with logs to post and am using another computer to make this post. Is there a way to safely transfer my logs from the infected computer to this computer to post them, or is it better to post directly from the infected computer? I'm new at this and I'm not sure of what's the best way to do this if I have a second computer available. I'm sorry if this is a stupid question. If it's best to post directly from the infected computer, I will do as instructed. Thank you for your help.

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Hello humblyyours

Welcome to Malwarebytes.

=====================

You can burn the files to a cd to minimize transferring an infection from the infected computer to your working one.

What logs do you have?

Hello kahdah,

Thank you for your reply and I will do as instructed. Please close my earlier post, time stamped Feb 24 2010, 05:09 PM. I was concerned the post confused a number of issues, but I didn't know how to recall it. I added the post to which you responded, because it more simply addressed my initial question about how to best post logs. Sorry for the confusion.

I have the following logs listed in your posting instructions: MBAM, defogger_disable, and DDS (2). Please note that I also have HJT logs. I have not been able to obtain a GMER log because the computer keeps crashing ("The system has recovered from serious error"). The GMER scan runs for over 8-9 hours before crashing (about 160GB on system drive c:). The CPU runs at 100% because Norton 360 (ccSvcHst.exe) takes up 90% (task manager takes 0-1%). Norton 360 notes that it is blocking Trojan.Vundo, but removal failed. I don't touch the computer while the scan is running, except to shake the mouse to wake up the monitor to check on status. Should I stop Norton 360 to run GMER scan? I'm running another scan now with Norton 360 on.

For your information, I provided the following information in my earlier post (please note that I put DeFogger, DDS and GMER on infected computer via CD).

"I have a Windows XP computer with a problem I have not been able to permanently remove. I keep Norton 360 and Microsoft Update up to date. Norton 360 reports Trojan.Vundo is removed or blocked, but it keeps coming back. In summary, I did the following to try to remove the trojan permanently.

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Hello kahdah,

The GMER scan crashed again. Should I try again with Norton 360 disabled?

Here is my MBAM log.

*******

Malwarebytes' Anti-Malware 1.44

Database version: 3782

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

2/26/2010 12:43:12 PM

mbam-log-2010-02-26 (12-43-12).txt

Scan type: Quick Scan

Objects scanned: 141258

Time elapsed: 12 minute(s), 15 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 1

Registry Keys Infected: 6

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 2

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

C:\WINDOWS\system32\ljgsqkp.dll (Trojan.Vundo.H) -> Delete on reboot.

Registry Keys Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{ca8748e5-e981-4e07-8c68-e2405b4c31b9} (Trojan.Vundo.H) -> Delete on reboot.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\vlpwyjhy (Trojan.Vundo.H) -> Delete on reboot.

HKEY_CLASSES_ROOT\CLSID\{ca8748e5-e981-4e07-8c68-e2405b4c31b9} (Trojan.Vundo.H) -> Delete on reboot.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\yrxbbisg (Trojan.Vundo.H) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{ca8748e5-e981-4e07-8c68-e2405b4c31b9} (Trojan.Vundo.H) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{ca8748e5-e981-4e07-8c68-e2405b4c31b9} (Trojan.Vundo.H) -> Quarantined and deleted successfully.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

c:\WINDOWS\system32\ljgsqkp.dll (Trojan.Vundo.H) -> Delete on reboot.

C:\WINDOWS\system32\gvegpjh.dll (Trojan.Vundo.H) -> Delete on reboot.

******

Here is my DDS log.

*******

DDS (Ver_09-12-01.01) - NTFSx86

Run by HP_Administrator at 13:49:14.35 on Thu 02/25/2010

Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_18

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3071.2363 [GMT -8:00]

AV: Norton 360 *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}

FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost -k DcomLaunch

C:\WINDOWS\system32\svchost -k rpcss

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\WINDOWS\system32\svchost.exe -k NetworkService

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\WINDOWS\System32\svchost.exe -k HTTPFilter

C:\Program Files\Java\jre6\bin\jqs.exe

c:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Norton 360\Engine\3.0.0.135\ccSvcHst.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\NDAS\System\ndassvc.exe

C:\WINDOWS\System32\svchost.exe -k HPZ12

C:\WINDOWS\System32\svchost.exe -k HPZ12

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe

C:\WINDOWS\ehome\mcrdsvc.exe

C:\Program Files\Windows Media Player\WMPNetwk.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\System32\alg.exe

C:\Program Files\Norton 360\Engine\3.0.0.135\ccSvcHst.exe

C:\WINDOWS\ehome\ehtray.exe

C:\windows\system\hpsysdrv.exe

C:\WINDOWS\eHome\ehmsas.exe

C:\WINDOWS\system32\hphmon06.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\AGRSMMSG.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

C:\hp\drivers\hplsbwatcher\lsburnwatcher.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\HP\hpcoretech\hpcmpmgr.exe

C:\HP\KBD\KBD.EXE

C:\Program Files\Roxio\Easy Media Creator 8\Drag to Disc\DrgToDsc.exe

C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatchTray.exe

C:\Program Files\Common Files\Hewlett-Packard\HP Device Communication Services\Appinterfaces\HPDeviceService.exe

C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe

C:\Program Files\Common Files\Hewlett-Packard\HP Device Communication Services\AppInterfaces\HPDeviceHost.exe

C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe

C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe

C:\WINDOWS\SOUNDMAN.EXE

C:\WINDOWS\ALCWZRD.EXE

C:\WINDOWS\ALCMTR.EXE

C:\Program Files\Hewlett-Packard\HP Easy Printer Care\HPPRun.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Common Files\TiVo Shared\Transfer\TivoTransfer.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Windows Media Player\WMPNSCFG.exe

C:\Program Files\Common Files\Roxio Shared\SharedCOM8\CPSHelpRunner.exe

C:\Program Files\NDAS\System\ndasmgmt.exe

C:\Program Files\SpywareGuard\sgmain.exe

C:\Program Files\SpywareGuard\sgbhp.exe

C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe

C:\Program Files\Windows Desktop Search\WindowsSearch.exe

C:\Program Files\SpywareBlaster\spywareblaster.exe

C:\Program Files\SpywareBlaster\spywareblaster.exe

C:\WINDOWS\system32\rundll32.exe

C:\Documents and Settings\HP_Administrator\Desktop\dds.scr

C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=pavilion&pf=desktop

uSearch Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=pavilion&pf=desktop

uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=pavilion&pf=desktop

uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=pavilion&pf=desktop

mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=pavilion&pf=desktop

uInternet Connection Wizard,ShellNext = iexplore

uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll

mWinlogon: Userinit=c:\windows\system32\userinit.exe

BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll

BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll

BHO: SpywareGuardDLBLOCK.CBrowserHelper: {4a368e80-174f-4872-96b5-0b27ddd11db2} - c:\program files\spywareguard\dlprotect.dll

BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll

BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.0.0.135\coIEPlg.dll

BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.0.0.135\IPSBHO.DLL

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.4723.1820\swg.dll

BHO: : {ca8748e5-e981-4e07-8c68-e2405b4c31b9} - c:\windows\system32\ljgsqkp.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll

TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll

TB: HP view: {b2847e28-5d7d-4deb-8b67-05d28bcf79f5} - c:\program files\hp\digital imaging\bin\HPDTLK02.dll

TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.0.0.135\coIEPlg.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File

uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background

uRun: [TivoTransfer] "c:\program files\common files\tivo shared\transfer\TivoTransfer.exe" /auto:TivoTransfer /registry /service

uRun: [TivoServer] "c:\program files\tivo\desktop\TiVoServer.exe" /registry /service

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"

uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe

mRun: [ehTray] c:\windows\ehome\ehtray.exe

mRun: [hpsysdrv] c:\windows\system\hpsysdrv.exe

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HPHUPD06] c:\program files\hp\{aac4fc36-8f89-4587-8dd3-ebc57c83374d}\hphupd06.exe

mRun: [HPHmon06] c:\windows\system32\hphmon06.exe

mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot

mRun: [iTunesHelper] c:\program files\itunes\iTunesHelper.exe

mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE

mRun: [AGRSMMSG] AGRSMMSG.exe

mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe

mRun: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [iSUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup

mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe

mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"

mRun: [KBD] c:\hp\kbd\KBD.EXE

mRun: [RoxioDragToDisc] "c:\program files\roxio\easy media creator 8\drag to disc\DrgToDsc.exe"

mRun: [<NO NAME>]

mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\sharedcom8\RoxWatchTray.exe"

mRun: [KnexStarter] c:\program files\common files\hewlett-packard\hp device communication services\appinterfaces\HPDeviceService.exe

mRun: [TrueImageMonitor.exe] c:\program files\acronis\trueimage\TrueImageMonitor.exe

mRun: [Acronis Scheduler2 Service] "c:\program files\common files\acronis\schedule2\schedhlp.exe"

mRun: [soundMan] SOUNDMAN.EXE

mRun: [AlcWzrd] ALCWZRD.EXE

mRun: [Alcmtr] ALCMTR.EXE

mRun: [RunTasktray] "c:\program files\hewlett-packard\hp easy printer care\hpprun.exe" --regkeypath=software\hewlett-packard\hp easy printer care\HPPRun --valuename=InstallTTM

mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.0\apps\apdproxy.exe"

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRun: [ccApp] -

StartupFolder: c:\documents and settings\hp_administrator\start menu\programs\startup\PowerReg Scheduler.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ndasde~1.lnk - c:\program files\ndas\system\ndasmgmt.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\spywar~2.lnk - c:\program files\spywareblaster\spywareblaster.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\spywar~1.lnk - c:\program files\spywareguard\sgmain.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\update~1.lnk - c:\program files\updates from hp\309731\program\Updates from HP.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe

IE: &AOL Toolbar search - c:\program files\aol toolbar\toolbar.dll/SEARCH.HTML

IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office10\EXCEL.EXE/3000

IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL

IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll

Trusted Zone: amgentourofcalifornia.com

Trusted Zone: aol.com

Trusted Zone: circuitcity.com

Trusted Zone: cmtsj.org

Trusted Zone: forbes.com

Trusted Zone: hp.com

Trusted Zone: microsoft.com

Trusted Zone: nbcolympics.com

Trusted Zone: netscape.com

Trusted Zone: sonic.com

Trusted Zone: symantec.com

Trusted Zone: hp.com

DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/7/3/e7345c16-80aa-4488-ae10-9ac6be844f99/OGAControl.cab

DPF: {156BF4B7-AE3A-4365-BD88-95A75AF8F09D} - hxxp://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab

DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=48835

DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - hxxp://www.symantec.com/techsupp/asa/LSSupCtl.cab

DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} - hxxp://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab

DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab

DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} - hxxp://acs.pandasoftware.com/activescan/cabs/as2stubie.cab

DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll

DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} - hxxps://support.microsoft.com/OAS/ActiveX/odc.cab

DPF: {33415AC7-AFFA-4D55-B41C-C64C0D07DFCA} - hxxp://h50203.www5.hp.com/HPISWeb/Customer/cabs/HPISWebManager.CAB

DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - hxxp://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab

DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} - hxxp://disney.go.com/pirates/online/testActiveX/built/signed/DisneyOnlineGames.cab

DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab

DPF: {49232000-16E4-426C-A231-62846947304B} - hxxp://ipgweb.cce.hp.com/rdqcpc/downloads/sysinfo.cab

DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5036.cab

DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1105337377093

DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab

DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1181779992140

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab

DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} - hxxp://acs.pandasoftware.com/activescan/as5free/asinst.cab

DPF: {A796D216-2DE1-4EA8-BABB-FE6E7C959098} - hxxp://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab

DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} - hxxp://www.imgag.com/cp/install/AxCtp2.cab

DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab

DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_04-windows-i586.cab

DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab

DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab

DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab

DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - hxxp://www.symantec.com/techsupp/asa/SymAData.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

DPF: {E7D2588A-7FB5-47DC-8830-832605661009} - hxxp://liveca04.rightnowtech.com/7020-b369h/rnl/java/RntX.cab

DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} - hxxp://h30043.www3.hp.com/aio/en/check/qdiagh.cab?326

TCP: {1CAA8A56-CB26-44E8-B457-58A5E3B2C9AC} = 192.168.1.1

Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll

Handler: HPDCS - {ba135f49-a12c-4e26-a2c4-6ea945999072} - c:\program files\common files\hewlett-packard\hp device communication services\app\hpdcsapp.dll

Handler: hppfile - {C4E2084B-ED27-4893-A43D-488CA3F370E2} - c:\program files\hewlett-packard\hp easy printer care\HPPCtrls.dll

Handler: hppsam - {C4E2084B-ED27-4893-A43D-488CA3F370E2} - c:\program files\hewlett-packard\hp easy printer care\HPPCtrls.dll

Handler: hppzip - {C4E2084B-ED27-4893-A43D-488CA3F370E2} - c:\program files\hewlett-packard\hp easy printer care\HPPCtrls.dll

Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.0.0.135\CoIEPlg.dll

Notify: AtiExtEvent - Ati2evxx.dll

Notify: igfxcui - igfxsrvc.dll

Notify: vlpwyjhy - ljgsqkp.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

SEH: SpywareGuard.Handler: {81559c35-8464-49f7-bb0e-07a383bef910} - c:\program files\spywareguard\spywareguard.dll

SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

Hosts: 127.0.0.1 www.spywareinfo.com

Hosts: 192.168.1.102 HP000D9D0E3A76

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\hp_adm~1\applic~1\mozilla\firefox\profiles\95zwpo9c.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - hxxp://start.mozilla.org/firefox?client=firefox-a&rls=org.mozilla:en-US:official

FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll

FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll

FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll

FF - plugin: c:\program files\mozilla firefox\plugins\NPAdbESD.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll

FF - plugin: c:\program files\unity\webplayer\loader\npUnity3D32.dll

FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA}

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 adxzmpfc;adxzmpfc;c:\windows\system32\drivers\adxzmpfc.sys [2004-11-26 23424]

R0 lfsfilt;Lean File Sharing;c:\windows\system32\drivers\lfsfilt.sys [2007-1-3 140160]

R0 lpx;LPX Protocol;c:\windows\system32\drivers\lpx.sys [2006-3-20 44288]

R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2008-7-18 28544]

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0300000.087\SymEFA.sys [2010-2-21 310320]

R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0300000.087\BHDrvx86.sys [2010-2-21 258608]

R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0300000.087\cchpx86.sys [2010-2-21 482352]

R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]

R2 N360;Norton 360;c:\program files\norton 360\engine\3.0.0.135\ccSvcHst.exe [2010-2-22 115560]

R2 TivoBeacon2;TiVo Beacon;c:\program files\common files\tivo shared\beacon\TiVoBeacon.exe [2005-8-4 848896]

R2 yrxbbisg;CD-ROM Helper;c:\windows\system32\svchost.exe -k netsvcs [2004-11-26 14336]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-2-23 102448]

R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100223.033\NAVENG.SYS [2010-2-23 84912]

R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100223.033\NAVEX15.SYS [2010-2-23 1324720]

R3 ndasbus;NDAS Bus Driver;c:\windows\system32\drivers\ndasbus.sys [2006-3-20 59136]

S1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100218.001\IDSXpx86.sys [2010-2-23 329592]

S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-23 135664]

S3 ndasscsi;NDAS SCSI Miniport Driver;c:\windows\system32\drivers\ndasscsi.sys [2006-3-20 115584]

=============== Created Last 30 ================

2010-02-25 21:07:10 0 ----a-w- c:\documents and settings\hp_administrator\defogger_reenable

2010-02-24 07:06:43 0 d-sh--w- c:\documents and settings\hp_administrator\IECompatCache

2010-02-24 04:02:59 39102 ----a-w- c:\windows\system32\unknown_mini_3A31F086919C4C48BB8956E198560057.7z

2010-02-23 23:32:08 0 d-----w- c:\program files\Trend Micro

2010-02-23 20:18:23 0 d-----w- c:\docume~1\hp_adm~1\applic~1\Malwarebytes

2010-02-23 20:18:18 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-02-23 20:18:16 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes

2010-02-23 20:18:10 19160 ----a-w- c:\windows\system32\drivers\mbam.sys

2010-02-23 20:18:10 0 d-----w- c:\program files\Malwarebytes' Anti-Malware

2010-02-22 21:55:27 36400 ----a-r- c:\windows\system32\drivers\SymIM.sys

2010-02-22 21:55:21 805 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF

2010-02-22 21:55:21 7386 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT

2010-02-22 21:55:21 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL

2010-02-22 21:55:21 124464 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS

2010-02-22 21:54:52 0 d-----w- c:\program files\Norton 360

2010-02-22 21:51:50 0 d-----w- c:\program files\NortonInstaller

2010-02-22 19:41:17 0 d-----w- c:\program files\TeaTimer (Spybot - Search & Destroy)

2010-02-22 19:41:17 0 d-----w- c:\program files\Misc. Support Library (Spybot - Search & Destroy)

2010-02-22 19:41:17 0 d-----w- c:\program files\File Scanner Library (Spybot - Search & Destroy)

2010-02-22 19:41:16 0 d-----w- c:\program files\SDHelper (Spybot - Search & Destroy)

2010-02-22 10:01:24 48971 ----a-w- c:\windows\system32\unknown_mini_80E929BBD4BB45E79E675DB4B76E7753.7z

2010-02-22 08:51:26 246272 -c----w- c:\windows\system32\dllcache\ieproxy.dll

2010-02-22 08:51:26 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll

2010-02-22 08:50:35 471552 -c----w- c:\windows\system32\dllcache\aclayers.dll

2010-02-22 08:48:30 81920 -c----w- c:\windows\system32\dllcache\fontsub.dll

2010-02-22 08:48:29 119808 -c----w- c:\windows\system32\dllcache\t2embed.dll

2010-02-22 08:45:32 153088 -c----w- c:\windows\system32\dllcache\triedit.dll

2010-02-22 08:43:37 1315328 -c----w- c:\windows\system32\dllcache\msoe.dll

2010-02-22 08:43:34 128512 -c----w- c:\windows\system32\dllcache\dhtmled.ocx

2010-02-21 23:42:42 0 d-----w- c:\docume~1\alluse~1\applic~1\{7B6BA59A-FB0E-4499-8536-A7420338BF3B}

2010-02-21 23:42:19 0 d-----w- c:\program files\Symantec

2010-02-21 23:41:05 0 d-----w- c:\windows\system32\drivers\N360

2010-02-21 23:22:29 0 d-----w- c:\docume~1\alluse~1\applic~1\PCSettings

2010-02-21 23:22:03 0 d-----w- c:\docume~1\alluse~1\applic~1\Norton

2010-02-21 23:20:14 0 d-----w- c:\docume~1\alluse~1\applic~1\NortonInstaller

==================== Find3M ====================

2009-12-31 16:50:03 353792 ----a-w- c:\windows\system32\drivers\srv.sys

2009-12-21 19:14:05 916480 ----a-w- c:\windows\system32\wininet.dll

2009-12-18 01:14:00 411368 ----a-w- c:\windows\system32\deploytk.dll

2009-12-16 18:43:27 343040 ----a-w- c:\windows\system32\mspaint.exe

2009-12-14 07:08:23 33280 ----a-w- c:\windows\system32\csrsrv.dll

2009-12-08 19:26:15 2145280 ----a-w- c:\windows\system32\ntoskrnl.exe

2009-12-08 18:43:51 2023936 ----a-w- c:\windows\system32\ntkrnlpa.exe

2005-08-29 21:59:31 251 ----a-w- c:\program files\wt3d.ini

2005-09-03 03:06:12 0 --sha-w- c:\windows\sminst\HPCD.sys

2009-05-24 16:20:08 16384 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat

2008-09-15 03:44:29 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091420080915\index.dat

============= FINISH: 13:50:54.28 ===============

Here is my defogger_disable log.

********

defogger_disable by jpshortstuff (23.02.10.1)

Log created at 13:07 on 25/02/2010 (HP_Administrator)

Checking for autostart values...

HKCU\~\Run values retrieved.

HKLM\~\Run values retrieved.

Checking for services/drivers...

-=E.O.F=-

********

I'm sorry, but I couldn't zip the attach.txt file. I got "cannot create output file" error.

The old bad files found by Norton 360 were {0135BF2C-3EBD-49AB-827F-AD085F6FAD49}, c:\windows\system32\rxaghdss.dll.

Please let me know what you would like me to do next. Sorry if I have missed anything.

Thank you again for your help.

Attach.txt

Link to post
Share on other sites

During this leave the computer online so it can install the Recovery Console.

After Combofix completes you can keep the computer online to post the logs.

Download ComboFix from one of these locations:

Link 1

Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Link to post
Share on other sites

During this leave the computer online so it can install the Recovery Console.

After Combofix completes you can keep the computer online to post the logs.

Download ComboFix from one of these locations:

Link 1

Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Hello kahdah,

Thank you for your post. Here is my ComboFix.txt as you requested.

*********

ComboFix 10-02-27.04 - HP_Administrator 02/27/2010 12:47:36.1.2 - x86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3071.2363 [GMT -8:00]

Running from: c:\documents and settings\HP_Administrator\Desktop\ComboFix.exe

AV: Norton 360 *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}

FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\docume~1\HP_ADM~1\LOCALS~1\Temp\IadHide5.dll

c:\documents and settings\HP_Administrator\Local Settings\Temp\IadHide5.dll

c:\recycler\NPROTECT

c:\recycler\S-1-5-21-453580023-1531494662-276917186-500

c:\windows\system32\drivers\adxzmpfc.sys

c:\windows\system32\drivers\fjjumtvm.sys

c:\windows\system32\gvegpjh.dll

c:\windows\system32\inf

c:\windows\system32\inf\hpqps2kb.inf

c:\windows\system32\ljgsqkp.dll

c:\windows\system32\ps2.bat

c:\windows\system32\rxaghdss.dll

c:\windows\system32\SIntf16.dll

c:\windows\system32\Vbshell.tlb

c:\windows\Tasks\At1.job

D:\Autorun.inf

.

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.

-------\Legacy_ADXZMPFC

-------\Legacy_YRXBBISG

-------\Service_adxzmpfc

-------\Service_yrxbbisg

((((((((((((((((((((((((( Files Created from 2010-01-27 to 2010-02-27 )))))))))))))))))))))))))))))))

.

2010-02-24 07:06 . 2010-02-24 07:06 -------- d-sh--w- c:\documents and settings\HP_Administrator\IECompatCache

2010-02-23 23:55 . 2010-02-23 23:55 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Google

2010-02-23 23:50 . 2010-02-23 23:50 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\Google

2010-02-23 23:32 . 2010-02-23 23:32 -------- d-----w- c:\program files\Trend Micro

2010-02-23 22:28 . 2010-02-23 22:41 -------- d-----w- c:\documents and settings\TEMP

2010-02-23 20:18 . 2010-02-23 20:18 -------- d-----w- c:\documents and settings\HP_Administrator\Application Data\Malwarebytes

2010-02-23 20:18 . 2010-01-08 00:07 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-02-23 20:18 . 2010-02-23 20:18 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes

2010-02-23 20:18 . 2010-02-23 20:18 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2010-02-23 20:18 . 2010-01-08 00:07 19160 ----a-w- c:\windows\system32\drivers\mbam.sys

2010-02-22 21:55 . 2010-02-22 21:55 36400 ----a-r- c:\windows\system32\drivers\SymIM.sys

2010-02-22 21:55 . 2010-02-22 21:55 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL

2010-02-22 21:55 . 2010-02-22 21:55 124464 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS

2010-02-22 21:54 . 2010-02-22 21:55 -------- d-----w- c:\program files\Norton 360

2010-02-22 21:51 . 2010-02-22 21:51 -------- d-----w- c:\program files\NortonInstaller

2010-02-22 19:41 . 2010-02-22 19:41 -------- d-----w- c:\program files\TeaTimer (Spybot - Search & Destroy)

2010-02-22 19:41 . 2010-02-22 19:41 -------- d-----w- c:\program files\Misc. Support Library (Spybot - Search & Destroy)

2010-02-22 19:41 . 2010-02-22 19:41 -------- d-----w- c:\program files\File Scanner Library (Spybot - Search & Destroy)

2010-02-22 19:41 . 2010-02-22 19:41 -------- d-----w- c:\program files\SDHelper (Spybot - Search & Destroy)

2010-02-22 08:51 . 2009-12-21 19:14 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll

2010-02-22 08:51 . 2009-12-21 19:14 246272 -c----w- c:\windows\system32\dllcache\ieproxy.dll

2010-02-22 08:50 . 2009-11-21 15:51 471552 -c----w- c:\windows\system32\dllcache\aclayers.dll

2010-02-22 08:48 . 2009-10-15 16:28 81920 -c----w- c:\windows\system32\dllcache\fontsub.dll

2010-02-22 08:48 . 2009-10-15 16:28 119808 -c----w- c:\windows\system32\dllcache\t2embed.dll

2010-02-22 08:45 . 2009-06-21 21:44 153088 -c----w- c:\windows\system32\dllcache\triedit.dll

2010-02-22 08:43 . 2009-07-10 13:27 1315328 -c----w- c:\windows\system32\dllcache\msoe.dll

2010-02-21 23:42 . 2010-02-22 21:55 -------- d-----w- c:\documents and settings\All Users\Application Data\{7B6BA59A-FB0E-4499-8536-A7420338BF3B}

2010-02-21 23:42 . 2010-02-21 23:42 -------- d-----w- c:\documents and settings\HP_Administrator\Local Settings\Application Data\Downloaded Installations

2010-02-21 23:42 . 2010-02-22 21:55 -------- d-----w- c:\program files\Symantec

2010-02-21 23:41 . 2010-02-24 04:02 -------- d-----w- c:\windows\system32\drivers\N360

2010-02-21 23:22 . 2010-02-21 23:22 -------- d-----w- c:\documents and settings\All Users\Application Data\PCSettings

2010-02-21 23:22 . 2010-02-21 23:22 -------- d-----w- c:\documents and settings\All Users\Application Data\Norton

2010-02-21 23:20 . 2010-02-22 10:01 -------- d-----w- c:\documents and settings\All Users\Application Data\NortonInstaller

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2010-02-27 21:00 . 2008-09-15 00:53 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP

2010-02-27 20:20 . 2008-09-15 00:48 -------- d-----w- c:\program files\SpywareBlaster

2010-02-24 00:14 . 2004-11-05 10:30 -------- d-----w- c:\program files\Common Files\Java

2010-02-24 00:14 . 2010-02-24 00:14 503808 ----a-w- c:\documents and settings\HP_Administrator\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-6e15262a-n\msvcp71.dll

2010-02-24 00:14 . 2010-02-24 00:14 499712 ----a-w- c:\documents and settings\HP_Administrator\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-6e15262a-n\jmc.dll

2010-02-24 00:14 . 2010-02-24 00:14 348160 ----a-w- c:\documents and settings\HP_Administrator\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-6e15262a-n\msvcr71.dll

2010-02-24 00:14 . 2010-02-24 00:14 61440 ----a-w- c:\documents and settings\HP_Administrator\Application Data\Sun\Java\Deployment\SystemCache\6.0\17\6d0ad391-52529918-n\decora-sse.dll

2010-02-24 00:14 . 2010-02-24 00:14 12800 ----a-w- c:\documents and settings\HP_Administrator\Application Data\Sun\Java\Deployment\SystemCache\6.0\17\6d0ad391-52529918-n\decora-d3d.dll

2010-02-24 00:14 . 2004-11-05 10:30 -------- d-----w- c:\program files\Java

2010-02-23 23:50 . 2008-03-12 22:30 -------- d-----w- c:\program files\Google

2010-02-23 09:00 . 2010-02-27 20:22 84912 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100227.007\NAVENG.SYS

2010-02-23 09:00 . 2010-02-27 20:22 371248 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100227.007\EECTRL.SYS

2010-02-23 09:00 . 2010-02-27 20:22 2747440 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100227.007\CCERASER.DLL

2010-02-23 09:00 . 2010-02-27 20:22 259440 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100227.007\ECMSVR32.DLL

2010-02-23 09:00 . 2010-02-27 20:22 177520 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100227.007\NAVENG32.DLL

2010-02-23 09:00 . 2010-02-27 20:22 1647984 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100227.007\NAVEX32A.DLL

2010-02-23 09:00 . 2010-02-27 20:22 1324720 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100227.007\NAVEX15.SYS

2010-02-23 09:00 . 2010-02-27 20:22 102448 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100227.007\ERASER.SYS

2010-02-22 21:58 . 2004-11-06 06:02 -------- d-----w- c:\program files\Common Files\Symantec Shared

2010-02-22 21:55 . 2010-02-22 21:55 805 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF

2010-02-22 21:55 . 2010-02-22 21:55 7386 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT

2010-02-22 21:55 . 2010-02-22 21:55 1290592 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\SyKnAppS\SyKnAppS.dll

2010-02-22 21:55 . 2010-02-22 21:55 136840 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\SyKnAppS\patch25.dll

2010-02-22 21:55 . 2010-02-27 20:56 165240 ----a-r- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll

2010-02-22 21:55 . 2010-02-22 21:56 554352 ----a-r- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn.dll

2010-02-22 21:55 . 2010-02-22 21:55 796016 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\CLT\cltLMSx.dll

2010-02-22 21:54 . 2008-09-14 18:18 -------- d-----w- c:\documents and settings\All Users\Application Data\Symantec

2010-02-22 19:58 . 2005-01-10 05:38 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy

2010-02-22 19:46 . 2005-07-19 21:31 -------- d-----w- c:\program files\Spybot - Search & Destroy

2010-02-22 09:41 . 2008-07-23 22:05 -------- d-----w- c:\program files\Windows Desktop Search

2010-02-21 23:32 . 2008-07-14 23:56 -------- d-----w- c:\documents and settings\HP_Administrator\Application Data\Symantec

2010-02-11 04:19 . 2010-02-27 20:22 811896 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100224.002\Scxpx86.dll

2010-02-11 04:19 . 2010-02-27 20:22 488312 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100224.002\IDSxpx86.dll

2010-02-11 04:19 . 2010-02-27 20:22 466992 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100224.002\IDSviA64.sys

2010-02-11 04:19 . 2010-02-27 20:22 343088 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100224.002\IDSvix86.sys

2010-02-11 04:19 . 2010-02-27 20:22 329592 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100224.002\IDSXpx86.sys

2010-02-11 04:19 . 2010-02-23 23:36 811896 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\Scxpx86.dll

2010-02-11 04:19 . 2010-02-23 23:36 488312 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSxpx86.dll

2010-02-11 04:19 . 2010-02-23 23:36 343088 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSvix86.sys

2010-02-11 04:19 . 2010-02-23 23:36 329592 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSXpx86.sys

2010-02-11 04:19 . 2010-02-23 23:36 466992 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSviA64.sys

2009-12-31 16:50 . 2004-11-26 08:59 353792 ----a-w- c:\windows\system32\drivers\srv.sys

2009-12-21 19:14 . 2004-11-26 09:00 916480 ----a-w- c:\windows\system32\wininet.dll

2009-12-18 01:14 . 2009-01-26 22:27 411368 ----a-w- c:\windows\system32\deploytk.dll

2009-12-16 18:43 . 2004-11-26 08:58 343040 ----a-w- c:\windows\system32\mspaint.exe

2009-12-14 07:08 . 2004-11-26 08:55 33280 ----a-w- c:\windows\system32\csrsrv.dll

2009-12-08 19:26 . 2004-11-26 08:58 2145280 ----a-w- c:\windows\system32\ntoskrnl.exe

2009-12-08 18:43 . 2004-08-04 05:59 2023936 ----a-w- c:\windows\system32\ntkrnlpa.exe

2009-12-04 18:22 . 2004-11-26 08:57 455424 ----a-w- c:\windows\system32\drivers\mrxsmb.sys

2005-08-29 21:59 . 2005-08-29 21:59 251 ----a-w- c:\program files\wt3d.ini

2009-04-01 05:47 . 2008-09-14 18:40 324976 ----a-w- c:\program files\mozilla firefox\components\coFFPlgn.dll

2005-09-03 03:06 . 2005-09-03 03:06 0 --sha-w- c:\windows\SMINST\HPCD.sys

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]

"TivoTransfer"="c:\program files\Common Files\TiVo Shared\Transfer\TivoTransfer.exe" [2005-08-04 1123328]

"TivoServer"="c:\program files\TiVo\Desktop\TiVoServer.exe" [2005-08-04 1860608]

"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-04-08 68856]

"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-19 204288]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"RunTasktray"="c:\program files\Hewlett-Packard\HP Easy Printer Care\HPPRun.exe --regkeypath=Software\Hewlett-Packard\HP Easy Printer Care\HPPRun --valuename=InstallTTM" [X]

"ccApp"="-" [X]

"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-05 64512]

"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-08 52736]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2004-08-21 155648]

"HPHUPD06"="c:\program files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe" [2004-06-08 49152]

"HPHmon06"="c:\windows\system32\hphmon06.exe" [2004-06-08 659456]

"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2004-11-05 180269]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2004-06-05 286720]

"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2004-04-15 233472]

"AGRSMMSG"="AGRSMMSG.exe" [2005-03-04 88209]

"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2004-09-10 344064]

"LSBWatcher"="c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe" [2004-10-15 253952]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2004-11-05 98304]

"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]

"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]

"HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2005-01-12 241664]

"KBD"="c:\hp\KBD\KBD.EXE" [2005-02-02 61440]

"RoxioDragToDisc"="c:\program files\Roxio\Easy Media Creator 8\Drag to Disc\DrgToDsc.exe" [2005-10-21 1687552]

"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\SharedCOM8\RoxWatchTray.exe" [2005-10-21 163840]

"KnexStarter"="c:\program files\Common Files\Hewlett-Packard\HP Device Communication Services\Appinterfaces\HPDeviceService.exe" [2008-08-29 159744]

"TrueImageMonitor.exe"="c:\program files\Acronis\TrueImage\TrueImageMonitor.exe" [2006-03-04 988654]

"Acronis Scheduler2 Service"="c:\program files\Common Files\Acronis\Schedule2\schedhlp.exe" [2006-03-04 118784]

"SoundMan"="SOUNDMAN.EXE" [2005-09-21 86016]

"AlcWzrd"="ALCWZRD.EXE" [2005-09-21 2807808]

"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-01-11 246504]

c:\documents and settings\HP_Administrator\Start Menu\Programs\Startup\

PowerReg Scheduler.exe [2008-12-24 256000]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

NDAS Device Management.lnk - c:\program files\NDAS\System\ndasmgmt.exe [2006-3-20 220160]

spywareblaster.exe.lnk - c:\program files\SpywareBlaster\spywareblaster.exe [2009-4-26 1340944]

SpywareGuard.lnk - c:\program files\SpywareGuard\sgmain.exe [2003-8-29 360448]

Updates from HP.lnk - c:\program files\Updates from HP\309731\Program\Updates from HP.exe [2004-11-5 45056]

Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2008-5-26 123904]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]

"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]

@="FSFilter Activity Monitor"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]

"Alcmtr"=ALCMTR.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

"c:\\Program Files\\Updates from HP\\309731\\Program\\Updates from HP.exe"=

"c:\\Program Files\\Messenger\\msmsgs.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Hewlett-Packard\\HP Easy Printer Care\\HPPRun.exe"=

"c:\\Program Files\\EA GAMES\\Battlefield 2\\BF2.exe"=

"c:\\Program Files\\Roxio\\Easy Media Creator 8\\Digital Home\\RoxUpnpServer.exe"=

R0 lfsfilt;Lean File Sharing;c:\windows\system32\drivers\lfsfilt.sys [1/3/2007 11:14 PM 140160]

R0 lpx;LPX Protocol;c:\windows\system32\drivers\lpx.sys [3/20/2006 4:39 PM 44288]

R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [7/18/2008 8:24 PM 28544]

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0300000.087\SymEFA.sys [2/21/2010 3:42 PM 310320]

R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\N360\0300000.087\BHDrvx86.sys [2/21/2010 3:42 PM 258608]

R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0300000.087\cchpx86.sys [2/21/2010 3:42 PM 482352]

R2 N360;Norton 360;c:\program files\Norton 360\Engine\3.0.0.135\ccSvcHst.exe [2/22/2010 1:55 PM 115560]

R2 TivoBeacon2;TiVo Beacon;c:\program files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe [8/4/2005 5:11 AM 848896]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2/23/2010 1:00 AM 102448]

R3 ndasbus;NDAS Bus Driver;c:\windows\system32\drivers\ndasbus.sys [3/20/2006 4:39 PM 59136]

S1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100224.002\IDSXpx86.sys [2/27/2010 12:22 PM 329592]

S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2/23/2010 3:50 PM 135664]

S3 ndasscsi;NDAS SCSI Miniport Driver;c:\windows\system32\drivers\ndasscsi.sys [3/20/2006 4:39 PM 115584]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - ADXZMPFC

*Deregistered* - adxzmpfc

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12

.

Contents of the 'Scheduled Tasks' folder

2005-04-10 c:\windows\Tasks\Easy Internet Sign-up.job

- c:\program files\Easy Internet signup\HPSdpApp.exe [2004-08-13 16:50]

2010-02-27 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-23 23:50]

2010-02-27 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-23 23:50]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=pavilion&pf=desktop

uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=pavilion&pf=desktop

mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=pavilion&pf=desktop

uInternet Connection Wizard,ShellNext = iexplore

IE: &AOL Toolbar search - c:\program files\AOL Toolbar\toolbar.dll/SEARCH.HTML

IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office10\EXCEL.EXE/3000

IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html

Trusted Zone: amgentourofcalifornia.com

Trusted Zone: aol.com

Trusted Zone: circuitcity.com

Trusted Zone: cmtsj.org

Trusted Zone: forbes.com

Trusted Zone: hp.com

Trusted Zone: microsoft.com

Trusted Zone: nbcolympics.com

Trusted Zone: netscape.com

Trusted Zone: sonic.com

Trusted Zone: symantec.com

Trusted Zone: hp.com

TCP: {1CAA8A56-CB26-44E8-B457-58A5E3B2C9AC} = 192.168.1.1

Handler: HPDCS - {ba135f49-a12c-4e26-a2c4-6ea945999072} - c:\program files\Common Files\Hewlett-Packard\HP Device Communication Services\APP\hpdcsapp.dll

Handler: hppfile - {C4E2084B-ED27-4893-A43D-488CA3F370E2} - c:\program files\Hewlett-Packard\HP Easy Printer Care\HPPCtrls.dll

Handler: hppsam - {C4E2084B-ED27-4893-A43D-488CA3F370E2} - c:\program files\Hewlett-Packard\HP Easy Printer Care\HPPCtrls.dll

Handler: hppzip - {C4E2084B-ED27-4893-A43D-488CA3F370E2} - c:\program files\Hewlett-Packard\HP Easy Printer Care\HPPCtrls.dll

FF - ProfilePath - c:\documents and settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\95zwpo9c.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - hxxp://start.mozilla.org/firefox?client=firefox-a&rls=org.mozilla:en-US:official

FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn.dll

FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll

FF - plugin: c:\program files\Google\Update\1.2.183.13\npGoogleOneClick8.dll

FF - plugin: c:\program files\Mozilla Firefox\plugins\NPAdbESD.dll

FF - plugin: c:\program files\Mozilla Firefox\plugins\npViewpoint.dll

FF - plugin: c:\program files\Unity\WebPlayer\loader\npUnity3D32.dll

FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll

FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

.

- - - - ORPHANS REMOVED - - - -

HKLM-Run-Adobe Photo Downloader - c:\program files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2010-02-27 12:57

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]

"ImagePath"="\"c:\program files\Norton 360\Engine\3.0.0.135\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360\Engine\3.0.0.135\diMaster.dll\" /prefetch:1"

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\ccEvtMgr]

"ImagePath"="-"

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SAVRT]

"ImagePath"="-"

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SNDSrvc]

"ImagePath"="-"

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SYMTDI]

"ImagePath"="-"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-1813034691-3816922137-1525111315-1008\Software\Microsoft\SystemCertificates\AddressBook*]

@Allowed: (Read) (RestrictedCode)

@Allowed: (Read) (RestrictedCode)

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1400)

c:\windows\system32\Ati2evxx.dll

- - - - - - - > 'explorer.exe'(3020)

c:\windows\system32\WININET.dll

c:\docume~1\HP_ADM~1\LOCALS~1\Temp\IadHide5.dll

c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCR80.dll

c:\progra~1\WINDOW~3\wmpband.dll

c:\program files\Windows Desktop Search\deskbar.dll

c:\program files\Windows Desktop Search\en-us\dbres.dll.mui

c:\program files\Windows Desktop Search\dbres.dll

c:\program files\Windows Desktop Search\wordwheel.dll

c:\program files\Windows Desktop Search\en-us\msnlExtRes.dll.mui

c:\program files\Windows Desktop Search\msnlExtRes.dll

c:\windows\system32\ieframe.dll

c:\windows\system32\webcheck.dll

c:\windows\system32\WPDShServiceObj.dll

c:\program files\Roxio\Easy Media Creator 8\Drag to Disc\Shellex.dll

c:\windows\system32\PortableDeviceTypes.dll

c:\windows\system32\PortableDeviceApi.dll

.

------------------------ Other Running Processes ------------------------

.

c:\windows\system32\Ati2evxx.exe

c:\program files\Common Files\Acronis\Schedule2\schedul2.exe

c:\windows\eHome\ehRecvr.exe

c:\windows\eHome\ehSched.exe

c:\program files\Java\jre6\bin\jqs.exe

c:\program files\Common Files\LightScribe\LSSrvc.exe

c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

c:\program files\NDAS\System\ndassvc.exe

c:\windows\ehome\mcrdsvc.exe

c:\program files\Windows Media Player\WMPNetwk.exe

c:\windows\system32\dllhost.exe

c:\windows\system32\Ati2evxx.exe

c:\windows\system32\wscntfy.exe

c:\windows\eHome\ehmsas.exe

c:\windows\AGRSMMSG.exe

c:\program files\iPod\bin\iPodService.exe

c:\program files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe

c:\program files\Common Files\Hewlett-Packard\HP Device Communication Services\AppInterfaces\HPDeviceHost.exe

c:\windows\SOUNDMAN.EXE

c:\windows\ALCWZRD.EXE

c:\program files\Hewlett-Packard\HP Easy Printer Care\HPPRun.exe

c:\program files\Common Files\Roxio Shared\SharedCOM8\CPSHelpRunner.exe

.

**************************************************************************

.

Completion time: 2010-02-27 13:07:04 - machine was rebooted

ComboFix-quarantined-files.txt 2010-02-27 21:07

Pre-Run: 77,559,365,632 bytes free

Post-Run: 77,693,104,128 bytes free

- - End Of File - - 17F52112729F4357D2A52E3311D418ED

*********

I noted that ComboFix identified and tried to remove the three bad .dll files that Norton 360 and MBAM had previously identified.

How did my defogger_disable log look?

Should I try to run GMER again, with or without Norton 360 turned off?

Should I enable my antivirus and antispyware applications now, e.g., Norton 360, SpywareBlaster, SpywareGuard?

Please note that before I downloaded ComboFix and disabled my Norton 360, I got a liveupdate error that "Not all of the updates were successful." Should I try to update Norton 360 after ComboFix was run?

Please note that when I put the infected computer online, dumprep.exe took 100% of CPU for several minutes, before I could open IE and download ComboFix.

Please note that ComboFix didn't install Recovery Console; I imagine it is already installed.

Should I run MBAM or Norton 360 scans?

Please note that I'm posting from my second computer because I pulled the ethernet cable from my infected computer once ComboFix was done, as I have left all antivirus and antispyware applications disable until I get further instructions.

Thank you again for all your help; it is greatly appreciated.

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No need to run Norton right now.

You can put it back online to do the following:

Update Run Malwarebytes

Please update\run Malwarebytes' Anti-Malware.

Double Click the Malwarebytes Anti-Malware icon to run the application.

  • Click on the update tab then click on Check for updates.
  • If an update is found, it will download and install the latest version.
  • Once the update has loaded, go to the Scanner tab and select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatley.

=====

* Go here to run an online scannner from ESET.

  • Note: You will need to use Internet explorer for this scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Check next options: Remove found threats and Scan unwanted applications.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\ESET\ESET Online Scanner\log.txt
  • Copy and paste that log as a reply to this topic

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No need to run Norton right now.

You can put it back online to do the following:

Update Run Malwarebytes

Please update\run Malwarebytes' Anti-Malware.

Double Click the Malwarebytes Anti-Malware icon to run the application.

  • Click on the update tab then click on Check for updates.
  • If an update is found, it will download and install the latest version.
  • Once the update has loaded, go to the Scanner tab and select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatley.

=====

* Go here to run an online scannner from ESET.

  • Note: You will need to use Internet explorer for this scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Check next options: Remove found threats and Scan unwanted applications.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\ESET\ESET Online Scanner\log.txt
  • Copy and paste that log as a reply to this topic

Hello kahdah,

Thank you again for your help and reply. I updated and ran MBAM. It found nothing, even though I'm still infected. I can't set Norton 360 to scan incoming and outgoing email messages permanently. Everytime I set Norton to scan such messages, such scan is automatically turned off within 1-2 seconds and I receive a warning. I also still can't successfully update Norton 360 via LiveUpdate. Here is my MBAM log as requested.

*********

Malwarebytes' Anti-Malware 1.44

Database version: 3805

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

2/27/2010 9:09:40 PM

mbam-log-2010-02-27 (21-09-40).txt

Scan type: Quick Scan

Objects scanned: 140051

Time elapsed: 11 minute(s), 55 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

********

I ran ESET and it discovered and removed 2 entries. Here is the log as requested.

********

ESETSmartInstaller@High as CAB hook log:

OnlineScanner.ocx - registred OK

# version=7

# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)

# OnlineScanner.ocx=1.0.0.6211

# api_version=3.0.2

# EOSSerial=694ab91c3f4f954f9326b7917a33fd1c

# end=finished

# remove_checked=true

# archives_checked=false

# unwanted_checked=true

# unsafe_checked=false

# antistealth_checked=true

# utc_time=2010-02-28 07:01:25

# local_time=2010-02-27 11:01:25 (-0800, Pacific Standard Time)

# country="United States"

# lang=9

# osver=5.1.2600 NT Service Pack 3

# compatibility_mode=512 16777215 100 0 284635 284635 0 0

# compatibility_mode=3589 16777189 100 100 281721 16437481 0 0

# compatibility_mode=8192 67108863 100 0 0 0 0 0

# scanned=183904

# found=2

# cleaned=2

# scan_time=5122

C:\Downloads\AgeOfCastles_Setup-dm[1].exe Win32/Adware.Trymedia application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

C:\WINDOWS\system32\ActiveScan\pskavs.dll probably a variant of Win32/Agent trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

************

Please note that I turned off Norton 360 auto-protect antivirus during the ESET scan because I was warned by ESET that such AV software may affect the performance and quality of the scan.

What next? Should I try to run GMER without Norton 360 turned on?

Did my defogger_disable log look okay?

Thank you again for all your help.

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Norton appears to missing a few components so you may have to reinstall it to get the full functionality back.

========================

1. Please open Notepad

  • Click Start , then Run
  • type in notepad in the Run Box then hit ok.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

File::
c:\documents and settings\HP_Administrator\Start Menu\Programs\Startup\PowerReg Scheduler.exe

Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=-
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=-
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=-

3. Save the above as CFScript.txt

4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

CFScriptB-4.gif

5. After reboot, (in case it asks to reboot), please post the following report/log into your next reply:

  • Combofix.txt

=============

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Norton appears to missing a few components so you may have to reinstall it to get the full functionality back.

========================

1. Please open Notepad

  • Click Start , then Run
  • type in notepad in the Run Box then hit ok.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

File::
c:\documents and settings\HP_Administrator\Start Menu\Programs\Startup\PowerReg Scheduler.exe

Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=-
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=-
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=-

3. Save the above as CFScript.txt

4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

CFScriptB-4.gif

5. After reboot, (in case it asks to reboot), please post the following report/log into your next reply:

  • Combofix.txt

=============

Hello kahdah,

Thank you again for your quick reply. Attached is the ComboFix log you requested.

******

ComboFix 10-02-27.04 - HP_Administrator 02/28/2010 9:46.2.2 - x86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3071.2452 [GMT -8:00]

Running from: c:\documents and settings\HP_Administrator\Desktop\ComboFix.exe

Command switches used :: c:\documents and settings\HP_Administrator\Desktop\CFScript.txt

AV: Norton 360 *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}

FW: Norton 360 *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

FILE ::

"c:\documents and settings\HP_Administrator\Start Menu\Programs\Startup\PowerReg Scheduler.exe"

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\documents and settings\HP_Administrator\Start Menu\Programs\Startup\PowerReg Scheduler.exe

.

((((((((((((((((((((((((( Files Created from 2010-01-28 to 2010-02-28 )))))))))))))))))))))))))))))))

.

2010-02-28 17:25 . 2010-02-28 17:25 177024 ----a-w- c:\documents and settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\95zwpo9c.default\FlashGot.exe

2010-02-28 17:01 . 2010-02-22 21:55 165240 ----a-r- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll

2010-02-28 05:30 . 2010-02-28 05:30 -------- d-----w- c:\program files\ESET

2010-02-28 04:55 . 2010-02-28 04:55 -------- d-----w- c:\documents and settings\HP_Administrator\Local Settings\Application Data\Temp

2010-02-28 04:49 . 2010-02-23 09:00 84912 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100227.025\NAVENG.SYS

2010-02-28 04:49 . 2010-02-23 09:00 371248 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100227.025\EECTRL.SYS

2010-02-28 04:49 . 2010-02-23 09:00 2747440 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100227.025\CCERASER.DLL

2010-02-28 04:49 . 2010-02-23 09:00 259440 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100227.025\ECMSVR32.DLL

2010-02-28 04:49 . 2010-02-23 09:00 177520 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100227.025\NAVENG32.DLL

2010-02-28 04:49 . 2010-02-23 09:00 1647984 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100227.025\NAVEX32A.DLL

2010-02-28 04:49 . 2010-02-23 09:00 1324720 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100227.025\NAVEX15.SYS

2010-02-28 04:49 . 2010-02-23 09:00 102448 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100227.025\ERASER.SYS

2010-02-27 20:22 . 2010-02-11 04:19 811896 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100224.002\Scxpx86.dll

2010-02-27 20:22 . 2010-02-11 04:19 488312 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100224.002\IDSxpx86.dll

2010-02-27 20:22 . 2010-02-11 04:19 466992 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100224.002\IDSviA64.sys

2010-02-27 20:22 . 2010-02-11 04:19 343088 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100224.002\IDSvix86.sys

2010-02-27 20:22 . 2010-02-11 04:19 329592 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100224.002\IDSXpx86.sys

2010-02-24 07:06 . 2010-02-24 07:06 -------- d-sh--w- c:\documents and settings\HP_Administrator\IECompatCache

2010-02-24 00:14 . 2010-02-24 00:14 503808 ----a-w- c:\documents and settings\HP_Administrator\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-6e15262a-n\msvcp71.dll

2010-02-24 00:14 . 2010-02-24 00:14 499712 ----a-w- c:\documents and settings\HP_Administrator\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-6e15262a-n\jmc.dll

2010-02-24 00:14 . 2010-02-24 00:14 348160 ----a-w- c:\documents and settings\HP_Administrator\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-6e15262a-n\msvcr71.dll

2010-02-24 00:14 . 2010-02-24 00:14 61440 ----a-w- c:\documents and settings\HP_Administrator\Application Data\Sun\Java\Deployment\SystemCache\6.0\17\6d0ad391-52529918-n\decora-sse.dll

2010-02-24 00:14 . 2010-02-24 00:14 12800 ----a-w- c:\documents and settings\HP_Administrator\Application Data\Sun\Java\Deployment\SystemCache\6.0\17\6d0ad391-52529918-n\decora-d3d.dll

2010-02-23 23:55 . 2010-02-23 23:55 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Google

2010-02-23 23:50 . 2010-02-23 23:50 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\Google

2010-02-23 23:36 . 2010-02-11 04:19 811896 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\Scxpx86.dll

2010-02-23 23:36 . 2010-02-11 04:19 488312 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSxpx86.dll

2010-02-23 23:36 . 2010-02-11 04:19 343088 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSvix86.sys

2010-02-23 23:36 . 2010-02-11 04:19 329592 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSXpx86.sys

2010-02-23 23:36 . 2010-02-11 04:19 466992 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSviA64.sys

2010-02-23 23:32 . 2010-02-23 23:32 -------- d-----w- c:\program files\Trend Micro

2010-02-23 22:28 . 2010-02-23 22:41 -------- d-----w- c:\documents and settings\TEMP

2010-02-23 20:18 . 2010-02-23 20:18 -------- d-----w- c:\documents and settings\HP_Administrator\Application Data\Malwarebytes

2010-02-23 20:18 . 2010-01-08 00:07 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-02-23 20:18 . 2010-02-23 20:18 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes

2010-02-23 20:18 . 2010-02-23 20:18 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2010-02-23 20:18 . 2010-01-08 00:07 19160 ----a-w- c:\windows\system32\drivers\mbam.sys

2010-02-22 21:56 . 2010-02-22 21:55 554352 ----a-r- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn.dll

2010-02-22 21:55 . 2010-02-22 21:55 36400 ----a-r- c:\windows\system32\drivers\SymIM.sys

2010-02-22 21:55 . 2010-02-22 21:55 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL

2010-02-22 21:55 . 2010-02-22 21:55 124464 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS

2010-02-22 21:55 . 2010-02-22 21:55 1290592 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\SyKnAppS\SyKnAppS.dll

2010-02-22 21:55 . 2010-02-22 21:55 136840 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\SyKnAppS\patch25.dll

2010-02-22 21:55 . 2010-02-22 21:55 796016 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\CLT\cltLMSx.dll

2010-02-22 21:54 . 2010-02-22 21:55 -------- d-----w- c:\program files\Norton 360

2010-02-22 21:51 . 2010-02-22 21:51 -------- d-----w- c:\program files\NortonInstaller

2010-02-22 19:41 . 2010-02-22 19:41 -------- d-----w- c:\program files\TeaTimer (Spybot - Search & Destroy)

2010-02-22 19:41 . 2010-02-22 19:41 -------- d-----w- c:\program files\Misc. Support Library (Spybot - Search & Destroy)

2010-02-22 19:41 . 2010-02-22 19:41 -------- d-----w- c:\program files\File Scanner Library (Spybot - Search & Destroy)

2010-02-22 19:41 . 2010-02-22 19:41 -------- d-----w- c:\program files\SDHelper (Spybot - Search & Destroy)

2010-02-22 08:51 . 2009-12-21 19:14 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll

2010-02-22 08:51 . 2009-12-21 19:14 246272 -c----w- c:\windows\system32\dllcache\ieproxy.dll

2010-02-22 08:50 . 2009-11-21 15:51 471552 -c----w- c:\windows\system32\dllcache\aclayers.dll

2010-02-22 08:48 . 2009-10-15 16:28 81920 -c----w- c:\windows\system32\dllcache\fontsub.dll

2010-02-22 08:48 . 2009-10-15 16:28 119808 -c----w- c:\windows\system32\dllcache\t2embed.dll

2010-02-22 08:45 . 2009-06-21 21:44 153088 -c----w- c:\windows\system32\dllcache\triedit.dll

2010-02-22 08:43 . 2009-07-10 13:27 1315328 -c----w- c:\windows\system32\dllcache\msoe.dll

2010-02-21 23:42 . 2010-02-22 21:55 -------- d-----w- c:\documents and settings\All Users\Application Data\{7B6BA59A-FB0E-4499-8536-A7420338BF3B}

2010-02-21 23:42 . 2010-02-21 23:42 -------- d-----w- c:\documents and settings\HP_Administrator\Local Settings\Application Data\Downloaded Installations

2010-02-21 23:42 . 2010-02-22 21:55 -------- d-----w- c:\program files\Symantec

2010-02-21 23:41 . 2010-02-24 04:02 -------- d-----w- c:\windows\system32\drivers\N360

2010-02-21 23:22 . 2010-02-21 23:22 -------- d-----w- c:\documents and settings\All Users\Application Data\PCSettings

2010-02-21 23:22 . 2010-02-21 23:22 -------- d-----w- c:\documents and settings\All Users\Application Data\Norton

2010-02-21 23:20 . 2010-02-22 10:01 -------- d-----w- c:\documents and settings\All Users\Application Data\NortonInstaller

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2010-02-28 17:22 . 2008-09-15 00:53 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP

2010-02-28 17:22 . 2008-09-15 00:48 -------- d-----w- c:\program files\SpywareBlaster

2010-02-24 00:14 . 2004-11-05 10:30 -------- d-----w- c:\program files\Common Files\Java

2010-02-24 00:14 . 2004-11-05 10:30 -------- d-----w- c:\program files\Java

2010-02-23 23:50 . 2008-03-12 22:30 -------- d-----w- c:\program files\Google

2010-02-22 21:58 . 2004-11-06 06:02 -------- d-----w- c:\program files\Common Files\Symantec Shared

2010-02-22 21:55 . 2010-02-22 21:55 805 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF

2010-02-22 21:55 . 2010-02-22 21:55 7386 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT

2010-02-22 21:54 . 2008-09-14 18:18 -------- d-----w- c:\documents and settings\All Users\Application Data\Symantec

2010-02-22 19:58 . 2005-01-10 05:38 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy

2010-02-22 19:46 . 2005-07-19 21:31 -------- d-----w- c:\program files\Spybot - Search & Destroy

2010-02-22 09:41 . 2008-07-23 22:05 -------- d-----w- c:\program files\Windows Desktop Search

2010-02-21 23:32 . 2008-07-14 23:56 -------- d-----w- c:\documents and settings\HP_Administrator\Application Data\Symantec

2009-12-31 16:50 . 2004-11-26 08:59 353792 ----a-w- c:\windows\system32\drivers\srv.sys

2009-12-21 19:14 . 2004-11-26 09:00 916480 ------w- c:\windows\system32\wininet.dll

2009-12-18 01:14 . 2009-01-26 22:27 411368 ----a-w- c:\windows\system32\deploytk.dll

2009-12-16 18:43 . 2004-11-26 08:58 343040 ----a-w- c:\windows\system32\mspaint.exe

2009-12-14 07:08 . 2004-11-26 08:55 33280 ----a-w- c:\windows\system32\csrsrv.dll

2009-12-08 19:26 . 2004-11-26 08:58 2145280 ------w- c:\windows\system32\ntoskrnl.exe

2009-12-08 18:43 . 2004-08-04 05:59 2023936 ------w- c:\windows\system32\ntkrnlpa.exe

2009-12-04 18:22 . 2004-11-26 08:57 455424 ----a-w- c:\windows\system32\drivers\mrxsmb.sys

2005-08-29 21:59 . 2005-08-29 21:59 251 ----a-w- c:\program files\wt3d.ini

2009-04-01 05:47 . 2008-09-14 18:40 324976 ----a-w- c:\program files\mozilla firefox\components\coFFPlgn.dll

2005-09-03 03:06 . 2005-09-03 03:06 0 --sha-w- c:\windows\SMINST\HPCD.sys

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]

"TivoTransfer"="c:\program files\Common Files\TiVo Shared\Transfer\TivoTransfer.exe" [2005-08-04 1123328]

"TivoServer"="c:\program files\TiVo\Desktop\TiVoServer.exe" [2005-08-04 1860608]

"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-04-08 68856]

"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-19 204288]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"RunTasktray"="c:\program files\Hewlett-Packard\HP Easy Printer Care\HPPRun.exe --regkeypath=Software\Hewlett-Packard\HP Easy Printer Care\HPPRun --valuename=InstallTTM" [X]

"ccApp"="-" [X]

"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-05 64512]

"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-08 52736]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2004-08-21 155648]

"HPHUPD06"="c:\program files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe" [2004-06-08 49152]

"HPHmon06"="c:\windows\system32\hphmon06.exe" [2004-06-08 659456]

"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2004-11-05 180269]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2004-06-05 286720]

"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2004-04-15 233472]

"AGRSMMSG"="AGRSMMSG.exe" [2005-03-04 88209]

"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2004-09-10 344064]

"LSBWatcher"="c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe" [2004-10-15 253952]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2004-11-05 98304]

"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]

"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]

"HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2005-01-12 241664]

"KBD"="c:\hp\KBD\KBD.EXE" [2005-02-02 61440]

"RoxioDragToDisc"="c:\program files\Roxio\Easy Media Creator 8\Drag to Disc\DrgToDsc.exe" [2005-10-21 1687552]

"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\SharedCOM8\RoxWatchTray.exe" [2005-10-21 163840]

"KnexStarter"="c:\program files\Common Files\Hewlett-Packard\HP Device Communication Services\Appinterfaces\HPDeviceService.exe" [2008-08-29 159744]

"TrueImageMonitor.exe"="c:\program files\Acronis\TrueImage\TrueImageMonitor.exe" [2006-03-04 988654]

"Acronis Scheduler2 Service"="c:\program files\Common Files\Acronis\Schedule2\schedhlp.exe" [2006-03-04 118784]

"SoundMan"="SOUNDMAN.EXE" [2005-09-21 86016]

"AlcWzrd"="ALCWZRD.EXE" [2005-09-21 2807808]

"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-01-11 246504]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

NDAS Device Management.lnk - c:\program files\NDAS\System\ndasmgmt.exe [2006-3-20 220160]

spywareblaster.exe.lnk - c:\program files\SpywareBlaster\spywareblaster.exe [2009-4-26 1340944]

SpywareGuard.lnk - c:\program files\SpywareGuard\sgmain.exe [2003-8-29 360448]

Updates from HP.lnk - c:\program files\Updates from HP\309731\Program\Updates from HP.exe [2004-11-5 45056]

Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2008-5-26 123904]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]

"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]

@="FSFilter Activity Monitor"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]

"Alcmtr"=ALCMTR.EXE

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

"c:\\Program Files\\Updates from HP\\309731\\Program\\Updates from HP.exe"=

"c:\\Program Files\\Messenger\\msmsgs.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Hewlett-Packard\\HP Easy Printer Care\\HPPRun.exe"=

"c:\\Program Files\\EA GAMES\\Battlefield 2\\BF2.exe"=

"c:\\Program Files\\Roxio\\Easy Media Creator 8\\Digital Home\\RoxUpnpServer.exe"=

R0 lfsfilt;Lean File Sharing;c:\windows\system32\drivers\lfsfilt.sys [1/3/2007 11:14 PM 140160]

R0 lpx;LPX Protocol;c:\windows\system32\drivers\lpx.sys [3/20/2006 4:39 PM 44288]

R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [7/18/2008 8:24 PM 28544]

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0300000.087\SymEFA.sys [2/21/2010 3:42 PM 310320]

R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\N360\0300000.087\BHDrvx86.sys [2/21/2010 3:42 PM 258608]

R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0300000.087\cchpx86.sys [2/21/2010 3:42 PM 482352]

R2 N360;Norton 360;c:\program files\Norton 360\Engine\3.0.0.135\ccSvcHst.exe [2/22/2010 1:55 PM 115560]

R2 TivoBeacon2;TiVo Beacon;c:\program files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe [8/4/2005 5:11 AM 848896]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2/23/2010 1:00 AM 102448]

R3 ndasbus;NDAS Bus Driver;c:\windows\system32\drivers\ndasbus.sys [3/20/2006 4:39 PM 59136]

S1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100224.002\IDSXpx86.sys [2/27/2010 12:22 PM 329592]

S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2/23/2010 3:50 PM 135664]

S3 ndasscsi;NDAS SCSI Miniport Driver;c:\windows\system32\drivers\ndasscsi.sys [3/20/2006 4:39 PM 115584]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12

.

Contents of the 'Scheduled Tasks' folder

2005-04-10 c:\windows\Tasks\Easy Internet Sign-up.job

- c:\program files\Easy Internet signup\HPSdpApp.exe [2004-08-13 16:50]

2010-02-28 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-23 23:50]

2010-02-28 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-23 23:50]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=pavilion&pf=desktop

uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=pavilion&pf=desktop

mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=pavilion&pf=desktop

uInternet Connection Wizard,ShellNext = iexplore

IE: &AOL Toolbar search - c:\program files\AOL Toolbar\toolbar.dll/SEARCH.HTML

IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office10\EXCEL.EXE/3000

IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html

Trusted Zone: amgentourofcalifornia.com

Trusted Zone: aol.com

Trusted Zone: circuitcity.com

Trusted Zone: cmtsj.org

Trusted Zone: forbes.com

Trusted Zone: hp.com

Trusted Zone: microsoft.com

Trusted Zone: nbcolympics.com

Trusted Zone: netscape.com

Trusted Zone: sonic.com

Trusted Zone: symantec.com

Trusted Zone: hp.com

TCP: {1CAA8A56-CB26-44E8-B457-58A5E3B2C9AC} = 192.168.1.1

Handler: HPDCS - {ba135f49-a12c-4e26-a2c4-6ea945999072} - c:\program files\Common Files\Hewlett-Packard\HP Device Communication Services\APP\hpdcsapp.dll

Handler: hppfile - {C4E2084B-ED27-4893-A43D-488CA3F370E2} - c:\program files\Hewlett-Packard\HP Easy Printer Care\HPPCtrls.dll

Handler: hppsam - {C4E2084B-ED27-4893-A43D-488CA3F370E2} - c:\program files\Hewlett-Packard\HP Easy Printer Care\HPPCtrls.dll

Handler: hppzip - {C4E2084B-ED27-4893-A43D-488CA3F370E2} - c:\program files\Hewlett-Packard\HP Easy Printer Care\HPPCtrls.dll

FF - ProfilePath - c:\documents and settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\95zwpo9c.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - hxxp://start.mozilla.org/firefox?client=firefox-a&rls=org.mozilla:en-US:official

FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn.dll

FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll

FF - plugin: c:\program files\Google\Update\1.2.183.17\npGoogleOneClick8.dll

FF - plugin: c:\program files\Mozilla Firefox\plugins\NPAdbESD.dll

FF - plugin: c:\program files\Mozilla Firefox\plugins\npViewpoint.dll

FF - plugin: c:\program files\Unity\WebPlayer\loader\npUnity3D32.dll

FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll

FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2010-02-28 09:52

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]

"ImagePath"="\"c:\program files\Norton 360\Engine\3.0.0.135\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360\Engine\3.0.0.135\diMaster.dll\" /prefetch:1"

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\ccEvtMgr]

"ImagePath"="-"

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SAVRT]

"ImagePath"="-"

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SNDSrvc]

"ImagePath"="-"

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SYMTDI]

"ImagePath"="-"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-1813034691-3816922137-1525111315-1008\Software\Microsoft\SystemCertificates\AddressBook*]

@Allowed: (Read) (RestrictedCode)

@Allowed: (Read) (RestrictedCode)

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1428)

c:\windows\system32\Ati2evxx.dll

.

Completion time: 2010-02-28 09:55:50

ComboFix-quarantined-files.txt 2010-02-28 17:55

ComboFix2.txt 2010-02-27 21:07

Pre-Run: 77,391,372,288 bytes free

Post-Run: 77,350,567,936 bytes free

- - End Of File - - 0CDA623BE200E08B645A98F5CCAAD4D9

*******

Please note that I have not reinstalled Norton 360 yet. Would it be best to do this after the infection is gone or should I try to do this now?

Also, please note that when I started Firefox the add-ons page came up and I accidently updated them. Now Firefox will not open. It's listed as running in task manager and the task bar, but it won't open on the screen. Hopefully it will work when I restart the computer. If it doesn't, should I remove and reinstall the program? I ended up using IE to make this post.

Lastly, the typing is very delayed in making this post. Is this temporary or is this the sign of a continuing infection?

Thank you for your help. And I'm sorry for the Firefox error on my part. I'll be more deliberate and careful in the future.

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I don't see any signs of infection now in your log.

Try to reboot and see if Firefox opens correctly.

If it does not then yes reinstall it.

Typing being delayed only with IE or other browsers as well?

At this point use your computer like normal and reinstall what you need to to get it back to normal.

Then let me know how things are running after that.

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I don't see any signs of infection now in your log.

Try to reboot and see if Firefox opens correctly.

If it does not then yes reinstall it.

Typing being delayed only with IE or other browsers as well?

At this point use your computer like normal and reinstall what you need to to get it back to normal.

Then let me know how things are running after that.

Typing was only delayed in IE, but I couldn't get Firefox to open properly. Typing was fine in Notepad, but I didn't test in browsers other than IE.

I will try to reboot to see if Firefox opens correctly, and I will reinstall Norton 360 to see if that fixes the liveupdate and email scan issues.

I'll report back.

Thank you for your help!

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Ok no problem.

Hello kahdah,

I was able to reinstall Firefox and Norton 360. Both seem to be working. I was surprised that Norton 360 found and quarantined Suspicious.Cloud (ljgsqkp.dll), as I thought that DLL had been removed by our earlier work.

Thank you for all your help. I will report in if I have any more unusual activity.

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Hello kahdah,

I was able to reinstall Firefox and Norton 360. Both seem to be working. I was surprised that Norton 360 found and quarantined Suspicious.Cloud (ljgsqkp.dll), as I thought that DLL had been removed by our earlier work.

Thank you for all your help. I will report in if I have any more unusual activity.

I ran a complete scan in SUPERAntiSpyware. The scan found the following Trojan.Agent/Gen-Nullo(short).

C:\SYSTEM VOLUME INFORMATION\_RESTORE{6F354F18-CACC-49BA-8A22-3DF3CA9BD55B}\RP6\A0000921.DLL

C:\SYSTEM VOLUME INFORMATION\_RESTORE{6F354F18-CACC-49BA-8A22-3DF3CA9BD55B}\RP6\A0000922.DLL

The entries appear to be in System Restore. SAS says they can be safely quarantined so they are not accidentally restored.

Otherwise, all scans are clean.

Thanks again for your help.

I will report if there is any more unusual activity.

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ok

I was surprised that Norton 360 found and quarantined Suspicious.Cloud (ljgsqkp.dll)
if it was in a location called qoobox then it only detected what we have removed qoobox is Combofix's quarantine folder.

Any way use for a day or 2 and get back to me then we will wrap it up.

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ok if it was in a location called qoobox then it only detected what we have removed qoobox is Combofix's quarantine folder.

Any way use for a day or 2 and get back to me then we will wrap it up.

Hello kahdah,

Good call. I looked back at my notes and the bad DLL file was in the qoobox.

The scans are only finding tracking cookies at this point.

Do you know if it is safe to run SpywareGuard 2.2 real-time protection at the same time as Norton 360? I understand it is generally not a good idea to run competing real-time scanners.

Is it okay to clean up the old restore points using Start, Accessories, System Tools, Disk Cleanup?

Is it okay to clean up my registry using Norton 360? I wouldn't want to use it if it wasn't safe as there is no built-in restore/reverse function. Is my registry likely a mess after all this?

Anything in my logs that you thought I should clean up or delete because it is vulnerable or unnecessary as a resource hog?

Should I use DeFogger to turn CD emulation back on?

Is it safe to put the network storage back online and scan it from the cleaned computer?

Why did the trojan keep coming back and why doesn't it anymore; how was it finally killed?

Would you advise against online banking or online purchases on the cleaned computer?

Anything else I should do before we close this case?

Thank you again for all your help.

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Do you know if it is safe to run SpywareGuard 2.2 real-time protection at the same time as Norton 360? I understand it is generally not a good idea to run competing real-time scanners.
It is really not needed with what you have running.
Is it okay to clean up the old restore points using Start, Accessories, System Tools, Disk Cleanup?
Not yet we will do that in a minute.
Is it okay to clean up my registry using Norton 360? I wouldn't want to use it if it wasn't safe as there is no built-in restore/reverse function. Is my registry likely a mess after all this?
this is not advisable it can render the computer unbootable if something were to go wrong.
Anything in my logs that you thought I should clean up or delete because it is vulnerable or unnecessary as a resource hog?
No nothing that I see.
Should I use DeFogger to turn CD emulation back on?
Yes.
Is it safe to put the network storage back online and scan it from the cleaned computer?
Yes.
Why did the trojan keep coming back and why doesn't it anymore; how was it finally killed?
Removing it all in one swoop is really the only way to remove it.

If a fie is left the infection will respwn.

Would you advise against online banking or online purchases on the cleaned computer?
No you may use it like normal now.
Anything else I should do before we close this case?
Yes see the following instructions.

You are welcome :D

=======Cleanup=======

  • Click START then RUN
  • Now type Combofix /uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

===============Update Java===============

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:

  • Download the latest version of Java SE Runtime Environment (JRE) and save it to your desktop.
  • Scroll down to where it says "Java SE Runtime Environment (JRE) 6 Update 18...allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u18-windows-i586.exe to install the newest version.

======================Clear out infected System Restore points======================

Then we need to reset your System Restore points.

The link below shows how to do this.

How to Turn On and Turn Off System Restore in Windows XP

http://support.microsoft.com/kb/310405/en-us

If you are using Vista then see this link: http://www.bleepingcomputer.com/tutorials/...143.html#manual

Delete\uninstall anything else that we have used that is leftover.

=====================================

After that your all set.

The following are some articles and a Windows Update link that I like to suggest to people to prevent malware and general PC maintenance.

Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.

Prevention article To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections please read the Prevention artice by Miekiemoes.

If your computer is slow Is a tutorial on what you can do if your computer is slow.

File sharing program dangers Reasons to stay away from File sharing programs for ex: BitTorrent,Limewire,Kazaa,emule,Utorrent,Limewire etc...

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It is really not needed with what you have running.

Not yet we will do that in a minute.

this is not advisable it can render the computer unbootable if something were to go wrong.

No nothing that I see.

Yes.

Yes.

Removing it all in one swoop is really the only way to remove it.

If a fie is left the infection will respwn.

No you may use it like normal now.

Yes see the following instructions.

You are welcome B)

=======Cleanup=======

  • Click START then RUN
  • Now type Combofix /uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

===============Update Java===============

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:

  • Download the latest version of Java SE Runtime Environment (JRE) and save it to your desktop.
  • Scroll down to where it says "Java SE Runtime Environment (JRE) 6 Update 18...allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u18-windows-i586.exe to install the newest version.

======================Clear out infected System Restore points======================

Then we need to reset your System Restore points.

The link below shows how to do this.

How to Turn On and Turn Off System Restore in Windows XP

http://support.microsoft.com/kb/310405/en-us

If you are using Vista then see this link: http://www.bleepingcomputer.com/tutorials/...143.html#manual

Delete\uninstall anything else that we have used that is leftover.

=====================================

After that your all set.

The following are some articles and a Windows Update link that I like to suggest to people to prevent malware and general PC maintenance.

Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.

Prevention article To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections please read the Prevention artice by Miekiemoes.

If your computer is slow Is a tutorial on what you can do if your computer is slow.

File sharing program dangers Reasons to stay away from File sharing programs for ex: BitTorrent,Limewire,Kazaa,emule,Utorrent,Limewire etc...

Hello kahdah,

Thank you so much for your help. I'm not near the cleaned computer now, but later I will do as you instruct and report the results.

With respect to Java, I thought I had 6.18 on the computer. Or are you saying I should remove all the old versions even though Java.com says I can leave them on in case I have any old applications that need them? I want to make sure I understand the instructions before I remove the old versions.

Do you see any remnants of file sharing programs that still need to be removed? Years ago, a "friend" of my teenage son put limewire on the computer. I quickly discovered it, removed it and told my son he was not to put any software on the computer or allow anyone else to do so. Was the removal incomplete? Is there something I should do to complete the removal and make my machine more secure? Or was your comment a general one?

Thank you again for all your help. I'll report back on the final steps.

Peace

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With respect to Java, I thought I had 6.18 on the computer. Or are you saying I should remove all the old versions even though Java.com says I can leave them on in case I have any old applications that need them? I want to make sure I understand the instructions before I remove the old versions.
Yes you do have update 18 I overlooked it going back through the log but if java says that then that is very bad as those old versions get exploited by malware all of the time.You should remove the old versions for sure.

If an older version is needed they still offer downloads for those versions if needed for an application.

Or was your comment a general one?
Just a general comment just to warn against the usage of them.
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Yes you do have update 18 I overlooked it going back through the log but if java says that then that is very bad as those old versions get exploited by malware all of the time.You should remove the old versions for sure.

If an older version is needed they still offer downloads for those versions if needed for an application.

Just a general comment just to warn against the usage of them.

Hello kahdah,

Thank you again for your help and replies.

Even after reinstalling Norton 360, I'm still having problems with it. On occasion, it will not start up at system start up, I can't start LiveUpdate and I can't start the program. I am able to run One Click Support, which tells me that auto-protect is turned off and tells me to turn it on, but I can't start any of the above to turn it on. I have been able to reboot and, upon reboot, Norton 360 will start up. I have run MBAM, SAS, HijackThis, Norton 360 and seen nothing unusual; in HijackThis log, I did see "O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll," but bleepingcomputer.com says this is okay.

Does this suggest I still have something on my system, or is this a known bug in Norton 360, i.e., sometimes the system needs to be rebooted to start it up?

Otherwise, the system seems to be working normally.

Thanks again for your help.

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I forgot one other thing, when I clicked on the miekiemoes articles (links "Prevention article" and "If your computer is slow"), the Norton 360 toolbar warned me the site was infected with trojan horse FixO.exe. I'm guessing the same software can be used for good (repair) or bad (infect), but I didn't take the chance to read the articles. Better safe than sorry given my lack of knowledge and understanding.

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I apologize for the separate replies to your last message, but I noticed something that concerned me about file sharing.

In reviewing the properties for my C:/ and D:/ drives on the cleaned computer, I noted these drives were being shared as C$ and D$. When I tried to turn on the "Do not share this folder" button for the C:/ drive, I got the following dialogue box message: "This share was created for administrative purposes only. The share will reappear when the Server service is stopped and restarted or the computer is rebooted. Are you sure you wish to stop sharing C$?" (For the D:/ drive, I got the same message with a D$ for C$.)

Did the infection turn on file sharing for the entirety of my hard drives? I obviously don't want to share my entire hard drives. How do I turn this off so it doesn't get turned back on. Or does this need to be on for some administrative Microsoft reason I don't understand?

Please note that years ago I ran the Home Network wizard in Windows to put my home network computers into a workgroup.

Since the infection, please note that I have turned off "Simple File Sharing" in my Folder Options on the home networked computers. Based upon my reading at the Microsoft Web site, this appears to turn off file sharing, unless I actively turn it on for specific folders. Please note that the Shared Documents and My Documents folders are set to "Do not share this folder." Does this work at all if the root is shared as C$? I'm not aware of any other folders that are shared, administratively or otherwise.

Should I uninstall "File and Printer Sharing for Microsoft Networks" for my LAN Local Area Connection? I did this for a computer on my home network running Windows XP Home Edition, as I understand XP Home always has Simple File Sharing enabled.

After the repeated problems caused by immature children using computers on my network, I'm not sure the convenience of file sharing is a good idea.

What would you recommend with respect to the file (and printer) sharing settings to improve the security of the computers on my home network, particularly given the nasty trojan you helped me with? I'm concerned I may have made a real mess of my home network and file sharing configurations.

Thank you for your help and advice.

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ok.

For the first problem with norton 360.

This will be a pain to do but it is worth a shot.

Uninstall Norton 360 once more via add\remove programs.

Then go here: ftp://ftp.symantec.com/public/english_us_...emoval_Tool.exe

Save that file to your desktop and double click on it to run it.

Follow the prompts to remove all Norton remnants.

Then once that is done reboot the machine and then do a search for anything that says Symantec or Norton in the name.

Delete it once it is found.

Reboot once more then install it again from scratch.

This should give it a clean slate to start with and hopefully function correctly.

============================

I forgot one other thing, when I clicked on the miekiemoes articles (links "Prevention article" and "If your computer is slow"), the Norton 360 toolbar warned me the site was infected with trojan horse FixO.exe. I'm guessing the same software can be used for good (repair) or bad (infect), but I didn't take the chance to read the articles. Better safe than sorry given my lack of knowledge and understanding.

It says that because there may be a download on the page that has a program miekiemoes made or hosts there that is used for good but get's detected as bad it is a false positive for sure.

Antivirus vendors detect some of the tools we use as threats because of the way they are written.

But you get tech support from them and most will ask you to run the tools we use namely combofix.

But yet they still detect certain files combofix uses as a threat and do not remove it.

Anyway long story short it is a false positive.

===============================

For the drive shares they are admin shares by default.

You can do one of 2 things you can remove the shares from showing or you can disable file sharing to not show them as well.

Let me know what you would like to do.

I will help you either way.

For security purposes you can password protect your shares and your computer if you have any shares that you wanted or disable file and printer sharing.

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ok.

For the first problem with norton 360.

This will be a pain to do but it is worth a shot.

Uninstall Norton 360 once more via add\remove programs.

Then go here: ftp://ftp.symantec.com/public/english_us_...emoval_Tool.exe

Save that file to your desktop and double click on it to run it.

Follow the prompts to remove all Norton remnants.

Then once that is done reboot the machine and then do a search for anything that says Symantec or Norton in the name.

Delete it once it is found.

Reboot once more then install it again from scratch.

This should give it a clean slate to start with and hopefully function correctly.

============================

It says that because there may be a download on the page that has a program miekiemoes made or hosts there that is used for good but get's detected as bad it is a false positive for sure.

Antivirus vendors detect some of the tools we use as threats because of the way they are written.

But you get tech support from them and most will ask you to run the tools we use namely combofix.

But yet they still detect certain files combofix uses as a threat and do not remove it.

Anyway long story short it is a false positive.

===============================

For the drive shares they are admin shares by default.

You can do one of 2 things you can remove the shares from showing or you can disable file sharing to not show them as well.

Let me know what you would like to do.

I will help you either way.

For security purposes you can password protect your shares and your computer if you have any shares that you wanted or disable file and printer sharing.

Hello kahdah,

Thanks for your replies. To keep any malware from spreading on my network, I would like to disable file and printer sharing, unless you think this is a stupid idea. What is the best way to do this? Turn off Simple File Sharing, uninstall File and Printer Sharing for Microsoft Networks, all the above, something else? On the home network, I run wintel machines with the following OS: Windows XP Home Edition, Windows XP Media Center Edition, and Windows 7 Home Premium (64 bit).

Thanks again.

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