Malwarebytes responsible For Slower Internet

[Slam Dunkley]

It's confirmed malwarebytes does reduce internet speed, I saw the post from that guy who had 60mb internet which Malwarebytes slowed down by quite a bit, it used to be near 10mb but is now only 5-6mb since I was having trouble with my Internet speed, i thought I would try turning off Malwarebytes to see if my internet speed went up, I ran this test on the speedtest.net website, I ran it 10 times with Malwarebytes on, and 10 times with Malwarebytes off. I discovered on every time I turned on Malwarebytes the my internet was only at 5mb, but when turned off it was hitting near 10mb the amount I'm paying for, Malwarebytes you need to sort this out because there going to be plenty more who will notice this.

[exile360]

Greetings

Yes, this is a confirmed issue and is being worked on by the developers. Thank you for reporting your findings .

[Slam Dunkley]

Greetings

Yes, this is a confirmed issue and is being worked on by the developers. Thank you for reporting your findings .

well let's hope this fixed in you next version 1.45, or I will have to spread the word because this is unacceptable, we all know there is some trade-of between speed and security but not that bad, my interent speed almost halved, that's rediculous!, you better work hard on that flaw

Thank you

Slam Dunkley

[noknojon]

-

As a paying customer, you can contact the help desk at support@malwarebytes.org -

They can respond, or refund your subscription, if this causes your computer any major problems -

Thank You -

[Slam Dunkley]

Nope I'm getting no refund, I aint letting you guys get off the hook that easy, I will remain with you guys to see if you fix this problem now, soon or in your next version 1.45

if you don't fix it by then, then I will want my refund

Thank you

[AdvancedSetup]

The IP blocking slow down issue you're experiencing does not happen to all systems and we are investigating why it affects some users and not others.

If this is an issue for you then you can choose one of these options for now, or you can request a refund for the program if you like as well.

Registry Switches for Controlling IP-Blocking

Create the indicated registry value (labeled as key | value) with the indicated data and reboot to enforce the policies below. All of the values are of type DWORD

In order to create a registry value, open the Registry Editor (Click on Start -> Run -> and type in REGEDIT.EXE)

Browse to the key listed, and then right-click in the right-hand panel and choose New -> DWORD and create one of the listed keys and set the value as shown.

x86 32 Bit Key: HKEY_LOCAL_MACHINE\Software\Malwarebytes' Anti-Malware
x64 64 Bit Key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes' Anti-Malware

1. silentipmode
   Description: With a DWORD value of 1, the protection module will block and log IPs silently.
   
2. startipdisabled
   Description: With a DWORD value of 1, IP blocking will start disabled on reboot, although it can be enabled subsequently.
   
3. disableipblocking
   Description: With a DWORD value of 1, IP blocking will be permanently disabled (cannot be toggled).
   

[Ray C]

The IP blocking slow down issue you're experiencing does not happen to all systems and we are investigating why it affects some users and not others.

If this is an issue for you then you can choose one of these options for now, or you can request a refund for the program if you like as well.

Registry Switches for Controlling IP-Blocking

Create the indicated registry value (labeled as key | value) with the indicated data and reboot to enforce the policies below. All of the values are of type DWORD

In order to create a registry value, open the Registry Editor (Click on Start -> Run -> and type in REGEDIT.EXE)

Browse to the key listed, and then right-click in the right-hand panel and choose New -> DWORD and create one of the listed keys and set the value as shown.

1. 
   x86 32 Bit Key: HKEY_LOCAL_MACHINE\Software\Malwarebytes' Anti-Malware
   x64 64 Bit Key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes' Anti-Malware
   
2. silentipmode
   Description: With a DWORD value of 1, the protection module will block and log IPs silently.
   
3. startipdisabled
   Description: With a DWORD value of 1, IP blocking will start disabled on reboot, although it can be enabled subsequently.
   
4. disableipblocking
   Description: With a DWORD value of 1, IP blocking will be permanently disabled (cannot be toggled).
   

There are those of us that feel uncomfortable fooling with the registry. You should create a link in which this is done automatically, or do a video and post to utube. I for one, will not attempt altering anything in the registry.

[Firefox]

@ Ray C, this has been done kind of, its not a video but its an easy way of doing it without messing with the registry....

Here is a Windows installer to create the IP Policy shortcuts.

It basically runs the REG command line tool and sets the registry values or removes them.

Caveats:

1. Only installs on x86 (32 Bit)

2. Only tested on English XP/Vista Operating Systems (may work on non English but preliminary tests indicate it does not work on other languages)

3. Assumes user did not change default installation path: C:\Program Files\Malwarebytes' Anti-Malware

4. Users on Vista will need to either have UAC disabled (not recommended) or right click on the desired shortcut and chose Run As Admin

5. Reboot is required for most of these changes to function

6. User must have Admin rights to run the installer

If you hover your mouse over the shortcut it also has a tooltip description of what it does.

This will also create an entry in Add/Remove to uninstall the shortcuts when the GUI is updated to support this on it's own which is expected to be released in the next release version of MBAM. download - mbam_ip_policy_shortcuts.zip

[Ray C]

@ Ray C, this has been done kind of, its not a video but its an easy way of doing it without messing with the registry....

Here is a Windows installer to create the IP Policy shortcuts.

It basically runs the REG command line tool and sets the registry values or removes them.

Caveats:

1. Only installs on x86 (32 Bit)

2. Only tested on English XP/Vista Operating Systems (may work on non English but preliminary tests indicate it does not work on other languages)

3. Assumes user did not change default installation path: C:\Program Files\Malwarebytes' Anti-Malware

4. Users on Vista will need to either have UAC disabled (not recommended) or right click on the desired shortcut and chose Run As Admin

5. Reboot is required for most of these changes to function

6. User must have Admin rights to run the installer

If you hover your mouse over the shortcut it also has a tooltip description of what it does.

This will also create an entry in Add/Remove to uninstall the shortcuts when the GUI is updated to support this on it's own which is expected to be released in the next release version of MBAM. download - mbam_ip_policy_shortcuts.zip

Thank you sir. Unfortunately, I run Vista 64!

[AdvancedSetup]

There are those of us that feel uncomfortable fooling with the registry. You should create a link in which this is done automatically, or do a video and post to utube. I for one, will not attempt altering anything in the registry.

The next version should allow you to disable it in the program.

[Ray C]

The next version should allow you to disable it in the program.

If it was designed to protect, why would we disable it? Why own the software? Your improvements are welcomed. It led me to purchase after months of running the free version. Your software gets a thumbs up for being on the cutting edge of offering real time protection.

A small problem needs to be properly addressed and then you'll be KING in my opinion!

[hackztor]

I noticed malwarebytes also affects local network speeds. When protection module is active, if i try to transfer any file over the network, the computer will go about 2mb versus 20 and be very laggy/freezing up.

[OldAMD]

OH WOW!! For the past 4 months I've noticed that my internet was slowing down.. I was about to upgrade to a faster internet connection.. Now I know why!!

[tommarnk]

Nope I'm getting no refund, I aint letting you guys get off the hook that easy, I will remain with you guys to see if you fix this problem now, soon or in your next version 1.45

if you don't fix it by then, then I will want my refund

Thank you

no point of refund hehe, mbam is worth every penny regardless

[tommarnk]

I noticed malwarebytes also affects local network speeds. When protection module is active, if i try to transfer any file over the network, the computer will go about 2mb versus 20 and be very laggy/freezing up.

jup first i tought it was eset smart security but now i know its mbam, your comments are gold!