Error Code: 732(12007,0)

[one8solutions]

I keep on receiving the error code in the tittle when trying to update.

I have tried a clean uninstall, using the program removal tool and still receive this error.

Also I can not get IE to browse to your website.

[Spec-V]

Hi one8solutions and welcome to forums at Malwarebytes,

Please try this solution (Section D):

http://forums.malwarebytes.org/index.php?s...mp;#entry162097

Let us know how it goes.

Thanks.

[Firefox]

First you must ensure that the infection has not altered your Internet settings - Please do these steps in Internet Explorer (even if IE is not your default browser ) - -

The 732 error is usually due to your Internet Explorer being altered by an infection - Try these steps first please -

Verify Your Internet Connection Settings:

• Open Internet Explorer
  
  • Note: It MUST be Internet Explorer, not Firefox, Opera, Chrome or any other Internet browser
    

  [*]Click on Tools at the top and select Internet Options

  • Note: If you do not see Tools, press the Alt key on your keyboard and it will show up
    

  [*]Click on the Connections tab

  [*]Click on the LAN settings button

  [*]Under Automatic configuration make sure that the box next to Automatically detect settings is checked, if it is not, then click the box next to it to check it

  [*]Under Proxy server make sure that the box next to Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections). is not checked and if it is, click the box next to it to un-check it

  [*]Click on the OK button to close the Local Area Network (LAN) Settings window

  [*]Click on the OK button to close the Internet Options window

  [*]Try updating Malwarebytes' Anti-Malware again to see if it now works correctly

-THIS will show you the last steps -

Thank You -

If you still have problems post back and I will post the complete version for the 732 Error fix -

Also if you like you can have a look HERE under Malware Removal Guides and Self Help Guides and locate the infection you have for some guides that may help you remove your infection.

Use ADDREPLY to respond and not REPLY

[noknojon]

Hi - Post edited -

[one8solutions]

Still an issue after trying the connection settings fix, I'm going to look at some of the other postings, but didn't want this to be a dead thread

Thanks

[AdvancedSetup]

If you're in Europe they appear to be currently having a DNS issue is some locations. You can temporarily try the Google DNS

http://code.google.com/speed/public-dns/docs/using.html

Google Public DNS IP addresses

The Google Public DNS IP addresses are as follows:

* 8.8.8.8

* 8.8.4.4

[noknojon]

Hi one8solutions -

As you have had this problem for 2 weeks please try the following -

Please check your connectivity to Malwarebytes - Try Google ping first then try Malwarebytes ping -

For Windows XP:

Click on START - RUN and type in or Copy/Paste the following and verify that you get a response

CMD.EXE /K PING mbam-cdn.malwarebytes.org

CMD.EXE /K PING google.com

For Windows Vista or Windows 7:

Click on START and in the search line type in CMD and press the Enter key

Then in the DOS console window type in the following and press the Enter key and verify that you get a response

PING mbam-cdn.malwarebytes.org

PING google.com

If the mbam ping will not work please try the Google ping again -

Now try to update Malwarebytes if you get a positive response from Malwarebytes -

Thank You -

EDIT - The Google ping is just to check general connectivity -

[one8solutions]

It was DNS, I found DNS entries vs Obtain DNS.....solved IT!

Thanks

[noknojon]

Well done one8solutions -

You can hopefully close this thread now -